Vagaro vs When I Work

Vagaro is business management and scheduling software for beauty, wellness, and fitness businesses. It combines booking pages and payments with calendar and resource management, reporting, inventory, invoices, memberships, packages, gift certificates, and customer tracking. Businesses can offer group bookings, automated reminders, and two-way calendar sync. Vagaro says it serves independent providers through businesses with multiple locations, and listings on the Vagaro Marketplace come at no additional cost. The web-based service is available through vagaro.com, with Vagaro Pro apps for Apple and Android devices. QuickBooks and Xero integrations can import sales transactions, taxes, tips, and refunds; when synchronization starts, QuickBooks initially imports only the previous two months of Vagaro data. APIs and webhooks can connect accounts to external systems and send real-time business-event notifications. The One Location plan costs $30 a month, billed monthly, for one location. A United States base subscription is listed at $23.99 a month for the first six months, with one bookable calendar included. Vagaro offers a 30-day trial, which excludes email marketing, text marketing, and the branded app.

When I Work brings employee scheduling, shift swaps, team messaging, and time tracking together for shift-based workplaces. Auto scheduling assigns shifts using staff availability and qualifications, and managers can oversee multiple stores, departments, or job sites from one dashboard. The time clock tracks attendance, breaks, and time off, while staff can message without sharing phone numbers. It runs on the web, Android, and iOS. Essentials costs $2.50 a month billed per user per month; Pro is $5 a month billed per user per month; Premium is $8 a month billed per user per month. A 14-day trial offers complete access and requires no credit card, but there is no free plan. API key access, webhooks, and SAML/SSO are included in Premium. When I Work says it uses AWS, TLS, daily backups, multiple-disk writes, and mobile two-step verification. It does not offer an SLA, although its hosting partners guarantee 99.9% uptime.