Vitality Utility Billing vs Zero Friction
Vitality Utility Billing
vitality.ioZero Friction
zerofriction.coSide by side
| Figure | Vitality Utility Billing | Zero Friction |
|---|---|---|
| Price from | $0.50/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Utility Billing Software | 8.0 (#7) | 7.7 (#9) |
| Headquarters | The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107. | Ghent, Belgium |
| Limit: pricing transparency | Capterra and GetApp list pricing details as unavailable or requiring a quote even though the vendor advertises a $0.50-per-unit starting price. | The pricing page publishes no numeric prices; buyers must request a tailored quote and pay a one-time implementation charge. |
| Purpose | VITALITY lets property operators manage utility billing in-house. | Zero Friction is a cloud SaaS meter-to-cash and billing platform for heating and cooling suppliers. |
| Rating on Capterra | 4.2 out of 5 from 5 reviews | 0.0 out of 5 from 0 reviews |
| Support | VITALITY advertises phone support Monday–Friday 6 AM–9 PM MST, email support and a step-by-step support center. | Support is included in monthly pricing, with 24/7 self-service and contact with support by chat, phone, or email during CET office hours. |
| What it does | VITALITY lets property operators run utility billing, energy analytics and compliance in-house for water, electricity, gas, trash, internet and other utilities. | Zero Friction is a SaaS meter-to-cash platform for district-heating, communal-heating and cooling suppliers, building managers and service providers. |
Plans
Vitality Utility Billing
- VITALITY utility billing$0.50 a month
- VITALITY utility billing$0.50 a month
Zero Friction
- BPO EnterprisePriced on request
- BPO StandardPriced on request
- SaaSPriced on request
In their own words
Vitality Utility Billing
VITALITY Utility Billing is web software for property operators managing utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed capabilities include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, meter data import, and a customer account portal. Property management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no free plan and no public billing schedule stated. Payment processing is not included. The company identifies operators managing 50 or more units using property management software as its best fit.
Zero Friction
Zero Friction has no write-up on Specifiction yet; its figures are above.