Xurrent IMR vs ZServiceDesk
| Xurrent IMR | ZServiceDesk | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $6/mo | |
| Platforms | Android, api, iOS, Web | Android, api, iOS, Linux, macOS, self-hosted, Web, Windows |
| Free plan | No | |
| Paid from | 5 /user/mo | |
| Escalation policies | Yes | |
| Post-incident reviews | Yes | |
| Status pages | Yes | |
| Mobile apps | Yes | |
| Audit logs | Yes | |
| Incident retention | 12 days | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes | |
| Deployment options | hybrid |
Listed together in Best IT Problem Management Software