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SPECIFICTION
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360insights Experience Hub

360insights.com

Web
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Spec score 7.4 #17 of 41 in Channel Sales Management Software

What it is

360insights Experience Hub is a paid web portal for organizations managing complex partner ecosystems. It gives partners and internal teams one environment to access programs, engage with content, track progress, and take action. Experiences are tailored by role, region, and program participation, with guided pathways for initiatives and resources. Permissions and eligibility controls govern visibility, while engagement signals can inform later refinements. The hub connects with the Incentives Suite so participants can view programs and act on rebates, co-marketing funds, rewards, and promotions. The 360insights Platform is designed to integrate with CRM, ERP, and partner systems such as PRM. Listed capabilities include deal registration, lead distribution, a content library, training tools, and custom portal branding. 360insights says its platform maintains SOC 1, SOC 2, and ISO 27001 certifications through third-party audits. It describes encryption, access controls, role-based authorization, secure authentication, and least-privilege access, alongside support for GDPR and other applicable privacy laws. Pricing is available on request.

Spec sheet

Product
Experience Hub is a role-based partner portal that gives participants one place to access programs, content, and actions.Read 7 Oct 2026 · 360insights.com
Intended users
The product is designed for organizations managing complex partner ecosystems, including partners, resellers, dealers, and internal teams.Read 7 Oct 2026 · 360insights.com
Integrations
The 360insights Platform is designed to integrate with CRM, ERP, and partner systems such as PRM.Read 7 Oct 2026 · 360insights.com
Privacy
360insights says it supports GDPR and other applicable privacy laws and applies privacy-by-design and privacy-by-default principles.Read 7 Oct 2026 · 360insights.com
Support
Technical support is available to existing users through support links after signing in; phone support hours are listed on the support page.Read 7 Oct 2026 · 360insights.com
Headquarters
The company lists 300 King St, Whitby, Ontario, Canada as the address for 360insights (Canada) Ltd.; the page does not identify it as headquarters.Read 7 Oct 2026 · 360insights.com
Founded
2008Read 28 Sep 2026 · 360insights.com
Company
360insights describes itself as a partner engagement and business optimization company offering a SaaS platform for brands managing channel ecosystems.Read 7 Oct 2026 · 360insights.com
Access security
The company says the platform uses role-based access controls, secure authentication and authorization, and least-privilege access.Read 7 Oct 2026 · 360insights.com
Data protection
The platform security page says sensitive program, participant, and financial data is protected through encryption and access controls.Read 7 Oct 2026 · 360insights.com
Engagement insights
The product can use engagement signals to refine experiences over time.Read 7 Oct 2026 · 360insights.com
Guided participation
The hub presents initiatives and resources in guided pathways intended to help participants take action.Read 7 Oct 2026 · 360insights.com
Incentives connection
Experience Hub connects with the Incentives Suite so participants can view programs, track progress, and take action on rebates, co-marketing funds, rewards, and promotions.Read 7 Oct 2026 · 360insights.com
Permissions
It provides controls for permissions and eligibility to govern what participants can see.Read 7 Oct 2026 · 360insights.com
Personalization
It tailors experiences to participants’ roles, regions, and program participation.Read 7 Oct 2026 · 360insights.com
Program access
Partners and internal teams can access programs, engage with content, track progress, and take action in the hub.Read 7 Oct 2026 · 360insights.com
Programs and tools
Partners and internal teams can access programs, engage with content, track progress, and take action in one environment.Read 7 Oct 2026 · 360insights.com
Regional flexibility
The product is designed to support global alignment alongside local market needs.Read 7 Oct 2026 · 360insights.com
Security certifications
360insights says its platform maintains SOC 1, SOC 2, and ISO 27001 certifications through third-party audits.Read 7 Oct 2026 · 360insights.com

Strong points and limits

Strong points

  • Role, region, and program personalization
  • Guided pathways for initiatives
  • Connects to Incentives Suite
  • CRM, ERP, and PRM integration design
  • SOC 1, SOC 2, and ISO 27001 certifications

Limits

  • Pricing is available on request
  • Technical support requires signing in
  • Designed for complex partner ecosystems

Who it suits

Experience Hub is designed for brands coordinating partners, resellers, dealers, and internal teams across channel programs. It suits organizations needing role-based access, guided participation, incentives, and partner-system integration.

Verdict

Experience Hub centralizes partner programs, content, progress tracking, incentives, and actions in a role-based portal. Its security and integration details are specified, while prospective buyers must request pricing and use authenticated support channels.

Where Specifiction places it

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