Tech riderRev. 4 Oct 2026
Active Portal
- 1Runs onAndroid, iOS, Web
- 2CostsNot stated by the maker
- 3Maintenance requestsYes
- 4Online rent paymentsYes
- 5Resident messagingYes
- 6Document sharingYes
- 7Mobile accessnative
- 8Property integrationsYes
7 lines stated Written from the maker's own pages: activehousing.co.uk
Overview
Active Portal is ranked #5 of 25 in tenant portal software on Specifiction. It runs on Android, iOS, Web.
Active Portal plans and pricing
All plansActive Portal Not published Contact the team for product information activehousing.co.uk · 4 Oct 2026
Compared on tenant portal software
- Maintenance requests
- Yesactivehousing.co.uk
- Online rent payments
- Yesactivehousing.co.uk
- Resident messaging
- Yesactivehousing.co.uk
- Document sharing
- Yesactivehousing.co.uk
- Mobile access
- nativeactivehousing.co.uk
- Property integrations
- Yesactivehousing.co.uk
Facts
- Purpose
- Active Portal is a resident self-service portal and mobile app designed to help residents manage their social housing tenancy.activehousing.co.uk · 4 Oct 2026
- Audience
- Active Housing says it builds resident portals and repairs diagnostics for UK housing associations, local authorities and ALMOs.activehousing.co.uk · 4 Oct 2026
- Self-registration and MFA
- Residents can register without back-office intervention and use multi-factor authentication.activehousing.co.uk · 4 Oct 2026
- Payments
- Residents can make rent and ad-hoc payments and set up or manage Direct Debits through payment-provider integrations.activehousing.co.uk · 4 Oct 2026
- Repairs
- Residents and staff can diagnose property issues and schedule repair appointments, which the page says take an average of 99 seconds.activehousing.co.uk · 4 Oct 2026
- Tenancy accounts
- The portal provides a real-time view of tenancy finances, including charge breakdowns, sub-accounts and statements.activehousing.co.uk · 4 Oct 2026
- ASB cases
- Residents can report anti-social behaviour and monitor or update open cases.activehousing.co.uk · 4 Oct 2026
- Messaging
- The portal includes two-way messaging and configurable forms for tenant-landlord communication.activehousing.co.uk · 4 Oct 2026
- Documents and e-signatures
- The portal connects with electronic document management systems for resident document access and supports digital signing through solutions such as DocuSign.activehousing.co.uk · 4 Oct 2026
- Integrations
- The maker says the portal connects in real time with housing management systems, CRMs, electronic document systems, payment providers and schedulers.activehousing.co.uk · 4 Oct 2026
- Configuration
- A content management system lets the organisation configure resident journeys, branding and business rules, including multi-entity dual-branding.activehousing.co.uk · 4 Oct 2026
- Security
- The maker’s site displays ISO 27001 and Cyber Essentials certifications.activehousing.co.uk · 4 Oct 2026
- Support and roadmap
- The portal has a dedicated development team, a published product roadmap and a contact team for product enquiries.activehousing.co.uk · 4 Oct 2026
- Company history
- Active Housing says it was established in 1998, launched its portal product in 2019 and was acquired by Plentific in 2023.activehousing.co.uk · 4 Oct 2026
Company
- Headquarters
- Warrington, United Kingdom; London, United Kingdomactivehousing.co.uk · 28 Sept 2026
Best Active Portal alternatives
See all 20 All accessCh 01 ApnaComplex Free planFree trialAndroid Free to start7.7 All accessCh 02 Property Aura Tenant Portal Free planAndroidiOS from $49.99/mo7.1 All accessCh 03 Mygate AndroidAPI 7.0 All accessCh 04 TenantWise AndroidAPI 7.0 All accessCh 06 BuildingLink AndroidiOS 6.8 All accessCh 07 MRI Property Management X APIWeb 6.8
Where it ranks on Specifiction
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Sources
- activehousing.co.uk/active-portal/· checked 4 Oct 2026
- activehousing.co.uk/about/· checked 4 Oct 2026
- activehousing.co.uk· checked 4 Oct 2026