ApnaComplex

Spec sheet

What it does

ApnaComplex is a cloud apartment and gated-community management platform covering society administration, resident communication, accounting, payments, helpdesk, facilities and security.Read 14 Oct 2026 · apnacomplex.com

Purpose

ApnaComplex provides apartment and community management tools for residential complexes, gated communities, private layouts, row houses, villas and colonies.Read 29 Sep 2026 · apnacomplex.com

Free plan

YesRead 20 Sep 2026 · apnacomplex.com

Trial

The FAQ describes a 15-day no-obligation trial and says users can continue using the free edition afterward.Read 29 Sep 2026 · apnacomplex.com

Integrations

The vendor describes ongoing integrations with Salesforce, Oracle, SAP, payment gateways, water and power meters, RFID and IoT devices, and vehicle barriers with ANPR.Read 14 Oct 2026 · blog.apnacomplex.com

Mobile apps

The maker offers companion apps for Android and iOS for residents and administrators.Read 29 Sep 2026 · apnacomplex.com

Privacy

ApnaComplex states that it never sells or rents users’ email addresses, phone numbers, addresses or other personal information to third parties.Read 29 Sep 2026 · apnacomplex.com

Support

The maker says support includes initial setup and data loading, email support, and training for estate managers and staff.Read 29 Sep 2026 · apnacomplex.com

Company

The site copyright identifies ANAROCK Group Business Services Pvt. Ltd. as the operator and shows a copyright range beginning in 2010.Read 29 Sep 2026 · apnacomplex.com

Accounting

Accounting supports recurring maintenance invoices, late-payment penalties, payment receipts, bank and cash reconciliation, GST reporting and more than 100 financial reports.Read 14 Oct 2026 · techsupport.apnacomplex.com

API and extensibility

ApnaComplex says its white-label offering is open to API integration so external software and embedded systems can exchange data with the platform.Read 14 Oct 2026 · blog.apnacomplex.com

Collection Gateway

Collection Gateway assigns a virtual account to each flat, detects NEFT transfers, records payments, issues receipts and charges zero convenience fees.Read 14 Oct 2026 · techsupport.apnacomplex.com

Communication

Community tools include a wiki, notice board, surveys and polls, discussion forums, interest groups and a private photo gallery.Read 14 Oct 2026 · apnacomplex.com

Community features

ApnaComplex offers community collaboration tools alongside help desk, facility management, accounting and apartment security tools.Read 29 Sep 2026 · apnacomplex.com

Company founding and headquarters

YourStory lists the legal company as ANAROCK Group Business Services Pvt. Ltd., founded in 2010 and headquartered in Bengaluru, Karnataka, India.Read 14 Oct 2026 · yourstory.com

Company legal name

The Google Play listing identifies the developer as ANAROCK GROUP BUSINESS SERVICES PRIVATE LIMITED.Read 14 Oct 2026 · play.google.com

Documentation

The support knowledge base is organized into areas such as Getting Started, Meeting, Bio-metric Attendance and Gatekeeper, with dozens of how-to articles.Read 14 Oct 2026 · docs.apnacomplex.com

Facility management

Facility tools cover booking shared amenities, asset tracking, vendor management, staff attendance and action-item tracking.Read 14 Oct 2026 · apnacomplex.com

Gatekeeper security

Gatekeeper handles guest and delivery pre-authorisation, gate passes, staff attendance, school-bus tracking and guard patrols, with offline gate operation and Hindi, Tamil and Marathi support.Read 14 Oct 2026 · techsupport.apnacomplex.com

Helpdesk

Residents can raise, view and track flat-related complaints in one place, with free editions subject to monthly complaint limits.Read 14 Oct 2026 · react-revamp.apnacomplex.com

Hosted service

ApnaComplex is offered as a hosted solution that requires no infrastructure setup by the society.Read 29 Sep 2026 · apnacomplex.com

Licence model

The terms state that ApnaComplex is licensed on a periodic subscription basis.Read 14 Oct 2026 · apnacomplex.com

Limit: Apple app performance

App Store feedback reports slow loading and constant loading screens that can block profile and settings changes.Read 14 Oct 2026 · apps.apple.com

Limit: G2 usability

The G2 reviewer described the interface as complex and text-heavy for security and maintenance staff and said their organization moved to MyGate for its better user interface.Read 14 Oct 2026 · g2.com

Limit: Google Play payments and bugs

Google Play reviewers report blank screens and session timeouts during net-banking payments, missing delivery pre-approval controls and a buggy, mediocre user experience.Read 14 Oct 2026 · play.google.com

Limit: SoftwareSuggest support and customization

SoftwareSuggest feedback cites poor support, limited use of some features, slow asset updates and a need for better customization.Read 14 Oct 2026 · softwaresuggest.com

Limit: Techjockey integrations and app

Techjockey reviews mention no CCTV-camera integration, a cluttered Android redesign and occasional mobile-app bugs.Read 14 Oct 2026 · techjockey.com

Maintenance requests

YesRead 20 Sep 2026 · apnacomplex.com

Metered utilities

The accounting module bills water, electricity, gas and other metered utilities and supports integrations with multiple meter-reading systems.Read 14 Oct 2026 · techsupport.apnacomplex.com

Ownership news

ANAROCK announced that it had fully acquired ApnaComplex and launched ANACITY in 2021.Read 14 Oct 2026 · linkedin.com

Payment Gateway

Payment Gateway accepts net-banking and card payments and automatically issues receipts, but carries nominal convenience charges.Read 14 Oct 2026 · apnacomplex.com

Payment options

The Payment Gateway supports netbanking and credit or debit cards, and the pricing page says it has nominal convenience charges.Read 29 Sep 2026 · apnacomplex.com

Payments

Collection Gateway uses a virtual bank account for each unit to reconcile NEFT or IMPS payments automatically and issue receipts, with zero convenience charges.Read 29 Sep 2026 · apnacomplex.com

Plan limits

Pricing is annual and unit-based, with a unit defined as a flat, plot, villa or shop; apartment security hardware pricing varies by city and requires a quote.Read 29 Sep 2026 · apnacomplex.com

Praise: Apple app usefulness

App Store reviewers praise the app for handling maintenance, visitors, couriers, complaints, payments and community updates in one place.Read 14 Oct 2026 · apps.apple.com

Praise: G2 feature coverage

The sole G2 reviewer said the product has most necessary apartment-management features and is adequate once its interface is understood.Read 14 Oct 2026 · g2.com

Praise: SoftwareSuggest feature breadth

SoftwareSuggest reviewers praise accounting, complaint tracking, visitor and Gatekeeper tools, facility booking, payments and staff attendance.Read 14 Oct 2026 · softwaresuggest.com

Rating on Apple App Store

3.7 out of 5 from 4.9k ratingsRead 14 Oct 2026 · apps.apple.com

Rating on Capterra

0.0 out of 5 from 0 reviewsRead 14 Oct 2026 · capterra.com

Rating on G2

3.5 out of 5 from 1 reviewRead 14 Oct 2026 · g2.com

Rating on GetApp

0 out of 5 from 0 reviewsRead 14 Oct 2026 · getapp.com

Rating on Google Play

4.2 out of 5 from 13.5K reviewsRead 14 Oct 2026 · play.google.com

Rating on Software Advice

No rating from 0 reviewsRead 14 Oct 2026 · softwareadvice.com

Rating on SoftwareSuggest

4.5 out of 5 from 6 reviewsRead 14 Oct 2026 · softwaresuggest.com

Rating on Techjockey

4.5 out of 5 from 9 verified reviewsRead 14 Oct 2026 · techjockey.com

Security controls

The security page states that ApnaComplex uses 256-bit SSL on every page, near-real-time database backups retained for 30 days, and role-based access controls.Read 29 Sep 2026 · apnacomplex.com

Security features

Gatekeeper supports visitor and courier authorization, staff attendance, school bus notifications and guard patrol tracking, and includes offline mode.Read 29 Sep 2026 · apnacomplex.com

Security statement

The FAQ says ApnaComplex uses SSL technology to encrypt the entire transmission of data between a browser and its server.Read 14 Oct 2026 · techsupport.apnacomplex.com

Society data management

The platform maintains a public residential-complex profile and a searchable directory of owners and tenants.Read 14 Oct 2026 · apnacomplex.com

Support and training

The company offers email and phone support, and says it runs free online training sessions every week.Read 14 Oct 2026 · apnacomplex.com

System requirements

Mobile use requires a compatible device, internet access and any required software, data plan and SMS service from the user's telecommunications provider.Read 14 Oct 2026 · apnacomplex.com

Trial data limit

If a trial user does not subscribe before the trial ends, the terms say content entered or created during the trial will no longer be available.Read 14 Oct 2026 · apnacomplex.com

Vehicle tracking

Vehicle Sentry uses RFID-based tracking for vehicle movement in gated communities.Read 14 Oct 2026 · apnacomplex.com

Plans and prices

Every ApnaComplex plan and price →

Where Specifiction places it

• Tenant Portal Software#1 of 249.3
• HOA Management Software#9 of 878.9