Voiceflow From $81/mo · Free plan 8.7 Visit Activechat
activechat.ai
Spec sheet
- Product
- Activechat describes itself as a customer service automation platform for contact centers and customer service teams.Read 5 Oct 2026 · activechat.ai
- Intended users
- The company says its tools are designed for contact centers and customer support teams, with automation intended to free agents from repetitive work.Read 5 Oct 2026 · activechat.ai
- Integrations
- The integrations page names Zendesk, Freshdesk, Intercom, HubSpot, and Salesforce among its native integrations.Read 5 Oct 2026 · activechat.ai
- Support
- The pricing page promises onboarding, phone and email support during business hours with a guaranteed response SLA, and documentation; Developer License includes dedicated support.Read 5 Oct 2026 · activechat.ai
- Headquarters
- Wilmington, Delaware, United StatesRead 28 Sep 2026 · activechat.ai
- Automation
- The platform combines live chat automation, self-service automation, conversational marketing, knowledge management, analytics, and natural-language chatbots.Read 5 Oct 2026 · activechat.ai
- Channels
- The site lists website chat, Facebook Messenger, WhatsApp, Telegram, SMS, and email as supported customer channels.Read 5 Oct 2026 · activechat.ai
- Chatbot builder
- Customers can build no-code natural-language chatbots and visual support scenarios with a drag-and-drop builder.Read 5 Oct 2026 · activechat.ai
- Hosting
- The pricing FAQ says the software runs on Node.js and PostgreSQL, with minimum requirements of 2 vCPUs and 4 GB RAM; managed hosting is available at separately quoted pricing.Read 5 Oct 2026 · activechat.ai
- Implementation
- The implementation page says its team can configure the platform, assist with data migration, provide API integration, and train staff.Read 5 Oct 2026 · activechat.ai
- Knowledge management
- Its AI can extract and organize information from PDFs, Word documents, and web pages into a searchable knowledge base.Read 5 Oct 2026 · activechat.ai
- Limits and add-ons
- The pricing FAQ says there are no per-seat charges or usage limits, while optional add-ons such as SMS credits are billed separately at cost.Read 5 Oct 2026 · activechat.ai
- NLP
- Activechat says its intent engine handles synonyms, typos, and colloquialisms, and can integrate with Dialogflow, Rasa, OpenAI, or its built-in NLU.Read 5 Oct 2026 · activechat.ai
- Security and compliance
- The homepage presents on-premise deployment as providing data stored on the organization's premises and greater control over security, compliance, and data ownership.Read 5 Oct 2026 · activechat.ai
Plans and prices
Company License $3,995, paid once One-time payment; page shows $4,995 struck through and $3,995 discounted single installation · unlimited projects · live chat automation · natural language bots · multiple chat channels · visual chatbot builder · customer CRM tools · reporting and analytics Read 5 Oct 2026 · activechat.ai
Developer License $9,995, paid once One-time payment; page shows $14,995 struck through and $9,995 discounted unlimited installations and projects · everything in Company · billing system · TypeScript code · developer docs · dedicated support Read 5 Oct 2026 · activechat.ai
Where Specifiction places it
- AI Customer Service Agents#12 of 568.0
