American Express @ Work

Spec sheet

Purpose

@ Work is a centralized platform for managing Corporate Card applications, employee spending, and reports.Read 8 Oct 2026 · americanexpress.com

Security

Multi-Factor Authentication requires two distinct forms of identification when administrators sign in.Read 8 Oct 2026 · americanexpress.com

Support

The Corporate Help Desk is available at 1-888-800-8564; logged-in customers can also chat with Customer Care Professionals Monday through Friday, 9 a.m. to 5 p.m. ET.Read 8 Oct 2026 · americanexpress.com

Card management

Administrators can initiate and track employee Card applications and approve, manage, monitor, suspend, or cancel Cards online.Read 8 Oct 2026 · americanexpress.com

ERP integrations

American Express says @ Work can integrate with most ERPs.Read 8 Oct 2026 · americanexpress.com

Program management

Administrators can manage applications, statements, payments, transactions, balances, credits, and rewards in the platform.Read 8 Oct 2026 · americanexpress.com

Reconciliation

@ Work Reconciliation supports reallocating accounting codes, splitting reallocations, submitting transactions for approval, and attaching receipts at transaction and cycle levels.Read 8 Oct 2026 · americanexpress.com

Reporting

The platform offers customizable reports on spending, travel, delinquency, payments, and other Corporate Card program activity, plus real-time alerts and insights.Read 8 Oct 2026 · americanexpress.com

Virtual Card availability

Virtual Cards are currently supported for eligible U.S.-issued Corporate Liability funding accounts, and recipients must reside in the United States or U.S. territories.Read 8 Oct 2026 · americanexpress.com

Virtual Card limitation

There is no system-imposed limit on the number of Virtual Cards, subject to account status; each merchant-category control may contain no more than 100 merchant category codes.Read 8 Oct 2026 · americanexpress.com

Virtual Cards

Eligible users can create and manage Virtual Cards with spending limits, active dates, merchant category restrictions, country restrictions, and up to 20 custom fields.Read 8 Oct 2026 · americanexpress.com

Who can use it

Use is restricted to employees, contractors, or agents designated by the company for online account queries, maintenance, and reporting related to its Corporate Card programs.Read 8 Oct 2026 · americanexpress.com

Plans and prices

Every American Express @ Work plan and price →

Where Specifiction places it

• Corporate Card Software#17 of 237.2