Bilt Hospitality for Housing
alliance.biltrewards.com
What it is
Bilt Hospitality for Housing connects residential property operations, residents, and neighborhood services. Its prospect tools include CRM and audiences, tour scheduling, digital lease signing, and an incentive engine. Residents can use rent payments with rewards, free rent reporting, move-in and move-out checklists, access and package features, and renewal tools. The platform also links neighborhood services such as dining, fitness, grocery, pharmacy, and rideshare, with benefits, incentives, and revenue participation. Its Concierge supports payments and rewards, resident requests, neighborhood engagement, renewal incentives, and amenity bookings. Property managers can create resident-specific move-in checklists with tasks and deadlines, and track completion; property teams can configure amenities for residents to discover, reserve, and pay for in the Bilt app. Properties can apply their brand identity across resident touchpoints. Bilt lists Android, iOS, and web availability and says it integrates with systems for maintenance, amenities, payments, leasing, move-in logistics, and building tools. Pricing is on request. The offering is presented for residential property owners and operators.
Spec sheet
- What it does
- Bilt describes the product as a hospitality platform for housing delivering a unified resident experience and bottom-line improvement.Read 30 Sep 2026 · alliance.biltrewards.com
- Product
- Bilt describes its offering as a hospitality platform for housing that connects property operations, residents, and neighborhood services.Read 30 Sep 2026 · alliance.biltrewards.com
- Audience
- The platform is presented for residential property owners and operators.Read 30 Sep 2026 · alliance.biltrewards.com
- Integrations
- The Alliance page lists 50,000+ merchant integrations; Bilt describes merchant categories including dining, fitness, grocery, pharmacy, and rideshare.Read 30 Sep 2026 · alliance.biltrewards.com
- Security
- Bilt says its BillPay connection uses industry-standard encryption to protect personal information during portal connections.Read 30 Sep 2026 · newsroom.biltrewards.com
- Support
- The Alliance site directs existing partners to [email protected].Read 30 Sep 2026 · dining.bilt.com
- Headquarters
- New York City, New York, United StatesRead 28 Sep 2026 · alliance.biltrewards.com
- Founded
- 2019Read 28 Sep 2026 · alliance.biltrewards.com
- Amenity booking
- Property teams can configure and manage amenity bookings, while residents can discover, reserve, and pay for amenities in the Bilt app.Read 30 Sep 2026 · newsroom.biltrewards.com
- Branding
- Properties can create a branded membership with their logo and brand identity across resident touchpoints.Read 30 Sep 2026 · alliance.biltrewards.com
- Concierge
- Bilt says its built-in Concierge supports payments and rewards, resident requests, neighborhood engagement, renewal incentives, and amenity bookings.Read 30 Sep 2026 · alliance.biltrewards.com
- Cost claim
- Bilt says it delivers more than $600 million in resident value at no cost to owners or operators.Read 30 Sep 2026 · alliance.biltrewards.com
- Cost savings
- Bilt says its platform can lower customer-acquisition cost, save up to 20% in concession costs, and reduce prospecting spend.Read 30 Sep 2026 · alliance.biltrewards.com
- Leasing services
- The platform guides prospects through applications, tour scheduling, and lease signing, including a Home Away from Home hotel credit offer.Read 30 Sep 2026 · alliance.biltrewards.com
- Mobile availability
- The Bilt Rewards app is available through the Apple App Store and Google Play.Read 30 Sep 2026 · support.biltrewards.com
- Move-in checklists
- Property managers can create resident-specific move-in checklists with tasks, deadlines, audience selection, and optional rewards; the Concierge follows up automatically and tracks completion progress.Read 30 Sep 2026 · newsroom.biltrewards.com
- Move-in services
- Move-in services include customizable checklists, welcome-home gifts, and other curated hospitality experiences.Read 30 Sep 2026 · alliance.biltrewards.com
- Neighborhood features
- The Neighborhood Stack integrates with 50,000+ merchants and offers dining, fitness, grocery, pharmacy, rideshare, benefits, incentives, and revenue participation.Read 30 Sep 2026 · alliance.biltrewards.com
- Neighborhood services
- Bilt lists connections to dining, fitness, grocery, pharmacy, and rideshare services, plus benefits, incentives, and revenue participation.Read 30 Sep 2026 · alliance.biltrewards.com
- Network scale
- Bilt reports 7M+ members, 50,000+ merchant partners, and $600M+ in resident value delivered at no cost to owners or operators.Read 30 Sep 2026 · alliance.biltrewards.com
- Payment impact
- Bilt reports up to 3x more on-time payments, up to 32% higher digital payments, and up to 12% lower delinquency as reported or confirmed by Alliance partners.Read 30 Sep 2026 · alliance.biltrewards.com
- Prospect features
- The Prospect Stack includes access to 7M+ Bilt Members, CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.Read 30 Sep 2026 · alliance.biltrewards.com
- Prospect tools
- The prospect stack includes CRM and audiences, tour scheduling, digital lease signing, and an incentive engine.Read 30 Sep 2026 · alliance.biltrewards.com
- Rent collection
- The Concierge can track resident payment status, show trends and delinquency on a property manager dashboard, and send overdue rent reminders that residents can confirm for payment processing.Read 30 Sep 2026 · newsroom.biltrewards.com
- Resident features
- The Resident Stack includes payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal signing.Read 30 Sep 2026 · alliance.biltrewards.com
- Resident tools
- The resident stack includes rent payments with rewards, free rent reporting, move-in and move-out checklists, access and packages, and renewal tools.Read 30 Sep 2026 · alliance.biltrewards.com
- Security and compliance
- The opened Alliance product and resource pages did not state specific security certifications or compliance standards.Read 30 Sep 2026 · alliance.biltrewards.com
- System integrations
- Bilt says its platform integrates with systems for maintenance, amenities, payments, leasing, move-in logistics, and building tools.Read 30 Sep 2026 · newsroom.biltrewards.com
- Target users
- The platform is presented for owners and operators of residential properties.Read 30 Sep 2026 · alliance.biltrewards.com
Plans and prices
Strong points and limits
Strong points
- Combines prospect, resident, and neighborhood features.
- Supports resident-specific move-in checklists and tracking.
- Residents can book and pay for amenities in the app.
- Available on Android, iOS, and web.
Limits
- Pricing is available on request.
- No specific security certifications or compliance standards are stated.
- The listed product plan requires booking a demo.
Who it suits
It is intended for owners and operators of residential properties seeking prospect, resident, and neighborhood-service tools in one platform. Residents can access its mobile app for rent payments, checklists, packages, and amenity bookings.
Verdict
Bilt brings leasing, resident services, and neighborhood connections together for residential properties. Owners and operators should request pricing and confirm how its integrations fit their systems.