Flamingo

Spec sheet

What it does

Flamingo is a resident engagement and retention platform for multifamily apartment communities, combining resident services, communications, operations and marketing tools.Read 14 Oct 2026 · getflamingo.com

Product

Flamingo describes itself as an all-in-one resident engagement and experience platform for multifamily operators.Read 3 Oct 2026 · getflamingo.com

API

Flamingo documents a POST API for uploading one resident data file per building, using a Flamingo-provided BuildingID and multipart form data.Read 14 Oct 2026 · support.getflamingo.com

Integrations

Supported systems include Yardi, Entrata, RealPage, RentManager, MRI, AppFolio, access-control products, package lockers, insurance providers, Google, Facebook, Yelp, Stripe, Twilio and SendGrid.Read 14 Oct 2026 · support.getflamingo.com

Security

Its Trust Center states that sensitive customer data is encrypted at rest and confidential data is encrypted during transmission over public networks.Read 3 Oct 2026 · support.getflamingo.com

Support

The pricing page lists email support among the platform features, and Flamingo provides a searchable support center.Read 3 Oct 2026 · getflamingo.com

Headquarters

Chicago, Illinois, United StatesRead 23 Sep 2026 · getflamingo.com

Analytics

The platform lists resident health scores, unified resident profiles, portfolio analytics, retention reporting, and sentiment analysis.Read 3 Oct 2026 · getflamingo.com

API limitations

The documented upload endpoint accepts one file per building and requires credentials or a building identifier supplied by Flamingo.Read 14 Oct 2026 · support.getflamingo.com

Company facts

LinkedIn lists Flamingo Resident Retention Platform as privately held, founded in 2015, headquartered in Chicago, with 11–50 employees.Read 14 Oct 2026 · linkedin.com

Company location

Flamingo’s resident app site lists an address at 700 N Green St., Suite 201, Chicago, Illinois 60642.Read 3 Oct 2026 · residents.getflamingo.com

Concierge services

Residents can book vetted providers such as cleaners, dog walkers, massage therapists and personal trainers, with post-service review requests.Read 14 Oct 2026 · getflamingo.com

Contract

The maker’s FAQ says paid contracts start at 12 months and then continue month to month; customers can pay by check, ACH, or credit card.Read 3 Oct 2026 · getflamingo.com

Contract terms

The pricing FAQ says contracts begin with 12 months and then become month to month unless upgraded earlier.Read 14 Oct 2026 · getflamingo.com

Custom integrations

Additional integration requests are available, with the support page estimating six to eight weeks for new requests.Read 14 Oct 2026 · support.getflamingo.com

Data categories

The trust center marks customer and employee personally identifiable information as collected, while credit-card and personal-health information are marked as not collected.Read 14 Oct 2026 · support.getflamingo.com

Digital move-in checklists

Automated checklists cover move-ins, renewals and move-outs, with the company claiming time savings per lifecycle process.Read 14 Oct 2026 · getflamingo.com

Documentation

The help center contains implementation articles covering integrations, access control, communications, checklists, events, amenities, guides, maintenance, rewards, surveys, reputation, fitness, signage, packages, analytics, security and release notes.Read 14 Oct 2026 · support.getflamingo.com

Event pricing

The company FAQ states that individual events generally cost $69 to more than $700, depending on food, alcohol and attendance.Read 14 Oct 2026 · getflamingo.com

Founder and CEO

Flamingo identifies Jude Chiy as its founder and CEO.Read 14 Oct 2026 · getflamingo.com

Free tier limits

The free plan can be kept as long as paid-plan features are not needed, and the maker says it charges only for events requested through the Event Marketplace.Read 3 Oct 2026 · getflamingo.com

Google Play availability

The Resident Engagement Android app lists Flamingo Group Inc as developer, shows 100+ downloads and was updated on 17 July 2026.Read 14 Oct 2026 · play.google.com

Independent company profile

Dealroom lists Chicago as headquarters, a September 2015 launch date, 11–50 employees and a reported $1.3 million early-VC round in February 2020.Read 14 Oct 2026 · app.dealroom.co

Independent founder coverage

Beta Boom describes Jude Chiy as Flamingo’s founder and CEO and says the product evolved from a wellness concept into an apartment resident-engagement platform.Read 14 Oct 2026 · betaboom.com

Integration timing

Flamingo says it can typically add an integration that is not listed within 2–4 weeks.Read 3 Oct 2026 · getflamingo.com

Limit: event workflow

G2 reviewers report awkward event-image formatting, flyers that may lack specificity, limited event choices and difficulty controlling per-person event budgets.Read 14 Oct 2026 · g2.com

Limit: missing or delayed features

G2 reviewers mention waiting for the newsletter feature and request better resident access controls.Read 14 Oct 2026 · g2.com

Limit: privacy complaint

A legacy App Store reviewer complained that residents were forced to provide data to a third party for rent and maintenance and called the app barely functional.Read 14 Oct 2026 · apps.apple.com

Maintenance

Residents can submit and track maintenance requests through the app, with requests sent into supported property-management systems.Read 14 Oct 2026 · support.getflamingo.com

On-demand fitness

Residents can stream more than 500 fitness classes through the app or on connected televisions.Read 14 Oct 2026 · getflamingo.com

Operations

The platform offers digital move-in checklists, renter’s insurance verification, maintenance requests, resident onboarding, package and parking management, ticketing, and surveys.Read 3 Oct 2026 · getflamingo.com

Praise: ease of use

G2 reviewers repeatedly describe the interface as intuitive, simple to navigate and easy for nontechnical staff.Read 14 Oct 2026 · g2.com

Praise: support

G2 reviewers repeatedly praise responsive customer service, onboarding help and training sessions.Read 14 Oct 2026 · g2.com

Rating on Apple App Store

5.0 out of 5 from 2 ratingsRead 14 Oct 2026 · apps.apple.com

Rating on Apple App Store (legacy app)

1.2 out of 5 from 5 ratingsRead 14 Oct 2026 · apps.apple.com

Rating on G2

4.8 out of 5 from 50 reviewsRead 14 Oct 2026 · g2.com

Reputation

Reputation tools include monitoring and responding to online reviews, review generation, and AI review response suggestions.Read 3 Oct 2026 · getflamingo.com

Reputation management

The platform monitors reviews, supports responses from one dashboard and can automatically request reviews after resident actions.Read 14 Oct 2026 · support.getflamingo.com

Resident app

The branded resident app combines events, rent, maintenance, amenities, rewards, access control, packages and announcements in one resident experience.Read 14 Oct 2026 · apps.apple.com

Resident communication

Staff can communicate through text, email, live chat and push notifications.Read 14 Oct 2026 · getflamingo.com

Resident events

The event marketplace offers more than 100 event ideas with booking, host coordination, setup, cleanup and RSVP support.Read 14 Oct 2026 · getflamingo.com

Resident guide

The digital resident guide provides Google-like search across building information such as Wi-Fi, amenities, policies, parking and maintenance instructions.Read 14 Oct 2026 · getflamingo.com

Rewards and loyalty

Rewards can be issued for events, surveys, referrals, reviews, maintenance submissions, fitness challenges and renewal actions.Read 14 Oct 2026 · getflamingo.com

Scale claim

Flamingo’s LinkedIn page says the platform is used across more than 400,000 apartment units and by 28 of the NMHC Top 50.Read 14 Oct 2026 · linkedin.com

Security controls

Flamingo states that it restricts privileged access, enforces MFA for remote access, encrypts data at rest and in transit, uses firewalls, logging and vulnerability monitoring, and maintains continuity and incident-response procedures.Read 14 Oct 2026 · support.getflamingo.com

Plans and prices

Every Flamingo plan and price →

Where Specifiction places it

• Property Management Resident Experience Software#1 of 239.2