ElevateOS
elevateos.com
What it is
ElevateOS is a branded resident experience platform for multifamily communities and portfolios. It brings resident communication, maintenance and service requests, amenities, access, events, services, packages, onboarding, and community engagement into one system. Residents can receive announcements, reminders, documents, alerts, surveys, and targeted messages, then submit requests and follow updates. They can check amenity availability and policies, book spaces, and find supported fitness, wellness, events, and services. The platform includes a resident mobile app, online rent payments, package tracking, and amenity booking. Base includes a branded community app, management portal, lifestyle concierge, event planner, loyalty program, and PMS integrations with Yardi, Entrata, Resman, and RealPage. Higher plans add selected package locker, access, leak detection, smart home, and parking integrations. An open API covers resident, maintenance, booking, financial, event, smart-home, and keyless-access data. Pricing is on request and depends on property, unit, capability, integration, service, implementation, and deployment requirements.
Spec sheet
- What it does
- ElevateOS combines a branded resident app, management portal, property operations and concierge services for multifamily communities.Read 14 Oct 2026 · elevateos.com
- Product
- ElevateOS connects resident communication, maintenance, amenities, access, events, services, packages, onboarding, and community engagement in one branded multifamily resident experience.Read 4 Oct 2026 · elevateos.com
- Audience
- The product is presented for multifamily onsite teams, regional managers, owners, and operators, including individual communities and regional or national portfolios.Read 4 Oct 2026 · elevateos.com
- API
- ElevateOS describes an open API for resident data, maintenance management, amenity booking, financial integrations, event management, smart home, and keyless access; API access is requested through a form.Read 4 Oct 2026 · elevateos.com
- Integrations
- The pricing page lists PMS integrations with Yardi, Entrata, Resman, and RealPage in the Base plan, with package locker, access control, leak detection, smart home, and parking integrations appearing across higher tiers.Read 4 Oct 2026 · elevateos.com
- Support
- The All-Inclusive plan includes priority customer support, and the API FAQ says developer support is available by email and live chat.Read 4 Oct 2026 · elevateos.com
- Headquarters
- An independent 2025 company profile identifies Chicago, Illinois as ElevateOS headquarters and gives 1319 N Larrabee Street, Chicago, IL 60610.Read 14 Oct 2026 · wire.expertini.com
- Founded
- 2014Read 28 Sep 2026 · elevateos.com
- Access
- Compatible integrations can connect supported mobile keys, smart locks, visitor workflows, and building entry systems.Read 4 Oct 2026 · elevateos.com
- Access control
- The app can provide mobile keys, visitor access and building-entry workflows through compatible systems.Read 14 Oct 2026 · elevateos.com
- Amenities and events
- Residents can check amenity availability, review policies, book spaces, and find supported events, fitness, wellness, and services.Read 4 Oct 2026 · elevateos.com
- Amenity reservations
- Residents can view amenity availability, policies and bookings through the app.Read 14 Oct 2026 · elevateos.com
- Android app
- Google Play's Elevate Pass app lets invited guests access doors, elevators, common areas and apartments in ElevateOS-powered buildings.Read 14 Oct 2026 · play.google.com
- Android app data practices
- Google Play says Elevate Pass may share financial information, collect personal information and device IDs, encrypt data in transit and allow deletion requests.Read 14 Oct 2026 · play.google.com
- API access
- API access requires submitting a request form and obtaining an API key.Read 14 Oct 2026 · elevateos.com
- API capabilities
- The API is described as supporting resident data, maintenance requests, amenity bookings, payments, events, smart-home connections and keyless access.Read 14 Oct 2026 · elevateos.com
- API documentation
- ElevateOS says its developer portal contains integration guides, code examples and reference material, with email and live-chat support plus community forums.Read 14 Oct 2026 · elevateos.com
- API pricing
- The API page states that access is tiered by usage and includes a free tier for basic access.Read 14 Oct 2026 · elevateos.com
- API security
- The company says the API uses encryption in transit, authentication, authorization and regular security audits.Read 14 Oct 2026 · elevateos.com
- Company history
- ElevateOS says the company launched in 2014 providing personal services to luxury apartment buildings and launched its all-in-one technology platform in 2017 under the Elevated Living name.Read 4 Oct 2026 · elevateos.com
- Company launch history
- ElevateOS says the company launched in 2014 offering personal services to luxury apartment buildings and introduced its all-in-one technology platform after a 2017 rebrand to Elevated Living.Read 14 Oct 2026 · elevateos.com
- Company size
- LinkedIn lists ElevateOS as privately held with 51–200 employees.Read 14 Oct 2026 · linkedin.com
- Events module
- Managers can create events, set capacity and guest limits, send reminders, process paid reservations, check in attendees and export guest lists.Read 14 Oct 2026 · help.elevateos.com
- Independent profile limit
- The same independent profile says ElevateOS focuses on Class A communities and consolidates multiple service providers to reduce operational complexity.Read 14 Oct 2026 · wire.expertini.com
- Independent profile praise
- An independent profile describes the platform as combining a white-labeled resident app, management hub, personal-services marketplace and event planning.Read 14 Oct 2026 · wire.expertini.com
- Integration breadth
- Access and hardware partners listed include ButterflyMX, Comelit, 2N, Schlage, Yale, SALTO, Latch, dormakaba, Brivo, HID, Rently and others.Read 14 Oct 2026 · elevateos.com
- Limit: documentation maturity
- The public help center's Getting Started page says portfolio-management guidance is coming soon.Read 14 Oct 2026 · help.elevateos.com
- Limit: integration variability
- ElevateOS states that integration depth varies by system and model and must be confirmed before signing.Read 14 Oct 2026 · elevateos.com
- Limit: pricing transparency
- The published Base, Core and All-Inclusive plans show no numeric prices and direct buyers to request pricing; the company says quotes depend on properties, services and contract duration.Read 14 Oct 2026 · elevateos.com
- LinkedIn founding year
- LinkedIn lists the company as founded in 2020.Read 14 Oct 2026 · linkedin.com
- Maintenance
- Residents can use supported maintenance and service request workflows to submit requests and receive updates.Read 4 Oct 2026 · elevateos.com
- Maintenance workflows
- Residents can submit supported maintenance or service requests and receive status communication.Read 14 Oct 2026 · elevateos.com
- News: claimed efficiency
- The digital-signage release claims the solution can reduce portals managed by 95% and cut costs by up to 75% versus multiple-vendor solutions.Read 14 Oct 2026 · einpresswire.com
- News: client scope
- A June 2025 independent profile says current clients include Hines, Bozzuto, Northwood Ravin, Morguard, Onni, Cushman & Wakefield, Greystar, Willow Bridge and Waterton.Read 14 Oct 2026 · wire.expertini.com
- News: digital signage
- An independent December 13, 2024 release announced ElevateOS TV digital signage for lobbies, elevators and common areas.Read 14 Oct 2026 · einpresswire.com
- News: ElevateAI
- The October 2024 rebrand announcement introduced ElevateAI for real-time insights, renewal-risk prediction and task automation.Read 14 Oct 2026 · prnewswire.com
- News: rebrand
- Elevated Living announced its rebrand to ElevateOS on October 17, 2024.Read 14 Oct 2026 · prnewswire.com
- Package management
- Package workflows include delivery information, pickup instructions and notifications, with integrations for Luxer One, Parcel Pending and HelloPackage.Read 14 Oct 2026 · elevateos.com
- PMS integrations
- The company lists Yardi, RealPage, Entrata, MRI, AppFolio, ResMan and Rent Manager integrations.Read 14 Oct 2026 · elevateos.com
- Pricing limits
- Pricing depends on property count, unit count, selected capabilities, integrations, services, implementation requirements, and deployment scope; the maker page directs buyers to request pricing.Read 4 Oct 2026 · elevateos.com
- Privacy and security
- The privacy policy says personal information is protected by measures against loss and unauthorized access, and that payment transactions are encrypted using SSL; it also says internet transmission cannot be guaranteed secure.Read 4 Oct 2026 · elevateos.com
- Resident communication
- The platform supports announcements, reminders, documents, alerts, surveys, and targeted resident messages.Read 4 Oct 2026 · elevateos.com
- Resident communications
- The platform supports announcements, reminders, documents, emergency updates, event information and targeted resident messages.Read 14 Oct 2026 · elevateos.com
- Resident services
- Residents can book services such as housekeeping, dog walking, dry cleaning, massage and personal training where available.Read 14 Oct 2026 · elevateos.com
- Smart-home control
- Supported smart-home integrations include Google Nest, ecobee and Honeywell thermostats.Read 14 Oct 2026 · elevateos.com
Plans and prices
Strong points and limits
Strong points
- Resident app, online rent payments, and package tracking
- Amenity availability, policies, and booking tools
- PMS integrations in Base plan
- Open API for resident and building workflows
- Higher tiers include access and smart-home integrations
Limits
- No free plan
- Pricing requires a request
- Some integrations depend on higher tiers or add-ons
- API access requires submitting a form
Who it suits
It suits multifamily onsite teams, regional managers, owners, and operators managing individual communities or regional and national portfolios.
Verdict
ElevateOS combines resident communications, services, bookings, access, and property integrations in one multifamily platform. Buyers should request pricing and confirm which integrations and capabilities fit their deployment.