CASEPRO
casepro.agencymckenna.com
Spec sheet
- Purpose
- CASEPRO is professional standards and complaint management software developed for REALTOR® associations and other organizations.Read 11 Oct 2026 · casepro.agencymckenna.com
- Deployment
- cloudRead 22 Sep 2026 · casepro.agencymckenna.com
- Free plan
- NoRead 22 Sep 2026 · casepro.agencymckenna.com
- Security
- The API Integration page describes robust data encryption and secure API connections for protecting member information.Read 11 Oct 2026 · casepro.agencymckenna.com
- Headquarters
- Chicago, Illinois, United StatesRead 19 Oct 2026 · casepro.agencymckenna.com
- Maker
- The site identifies Agency McKenna as the maker and lists its address as 77 W. Wacker Drive #4500, Chicago, IL 60601.Read 11 Oct 2026 · casepro.agencymckenna.com
- AMS integration
- CASEPRO integrates member data from association management software, and the maker says it can create a custom API when an AMS is not listed.Read 11 Oct 2026 · casepro.agencymckenna.com
- Audit trail
- YesRead 22 Sep 2026 · casepro.agencymckenna.com
- Availability
- The Complaint Submission page states the platform is available 24-7-365 days a year.Read 11 Oct 2026 · casepro.agencymckenna.com
- Case administration
- The Admin Portal centralizes case information and provides staff real-time access to case records.Read 11 Oct 2026 · casepro.agencymckenna.com
- Case intake forms
- YesRead 22 Sep 2026 · casepro.agencymckenna.com
- Complaint intake
- Its online forms accept ethics complaints, arbitration requests, and ombudsman requests.Read 11 Oct 2026 · casepro.agencymckenna.com
- Hosting and access
- CASEPRO is hosted on Microsoft Azure and is described as accessible online anytime and from anywhere.Read 11 Oct 2026 · casepro.agencymckenna.com
- Panel management
- Panel Management supports committee scheduling, RSVP tracking, panel assignments, and communication with panel members.Read 11 Oct 2026 · casepro.agencymckenna.com
- Reporting
- Summary Reporting provides on-demand reports and tools to track case data, identify trends, and share insights.Read 11 Oct 2026 · casepro.agencymckenna.com
- Reporting dashboards
- YesRead 22 Sep 2026 · casepro.agencymckenna.com
- Reporting export
- The product page says Summary Reporting includes a Microsoft Excel spreadsheet that organizations can modify.Read 11 Oct 2026 · casepro.agencymckenna.com
- Setup and training
- The Support page says organizations can go live in 45–60 days and includes an association-branded version, document management, and volunteer management.Read 11 Oct 2026 · casepro.agencymckenna.com
- Support allowance
- The annual license includes 12 hours of support and one Success Manager.Read 11 Oct 2026 · casepro.agencymckenna.com
- Workflow automation
- YesRead 22 Sep 2026 · casepro.agencymckenna.com
Plans and prices
Installation and API Integration Price not published Site installation · Content customization · API integration Read 22 Sep 2026 · casepro.agencymckenna.com
Annual Licensing Fee Price not published Software updates · 12 hours of support · One Success Manager Read 22 Sep 2026 · casepro.agencymckenna.com
Microsoft Azure Cloud Hosting Price not published Microsoft Azure cloud hosting Read 22 Sep 2026 · casepro.agencymckenna.com
CASEPRO® Software Priced on request One-time installation and API integration fee; annual licensing and cloud hosting fees billed annually Price based on installation/API integration · annual license includes updates, 12 hours of support, and 1 Success Manager · Azure hosting fee varies by case load, data storage, and site traffic Read 11 Oct 2026 · casepro.agencymckenna.com
Where Specifiction places it
- Case Management Software#137 of 1777.2
