Skip to content
SPECIFICTION
Get listed

CaseSherpa

casesherpa.com

Web
Visit casesherpa.com
Spec score 7.0 #156 of 177 in Case Management Software

Spec sheet

What it does
CaseSherpa is a care management and patient navigation platform for healthcare practices.Read 12 Oct 2026 · casesherpa.com
Product
CaseSherpa describes itself as a care management and patient navigation platform for clinical practices.Read 12 Oct 2026 · casesherpa.com
Deployment
cloudRead 24 Sep 2026 · casesherpa.com
Security
The privacy policy says PHI is stored in encrypted databases, access is restricted and logged, and safeguards include encryption in transit and at rest.Read 12 Oct 2026 · casesherpa.com
Compliance
CaseSherpa says it operates as a HIPAA Business Associate and has Business Associate Agreements with AWS, Twilio, and Zoom for services handling PHI.Read 12 Oct 2026 · casesherpa.com
Support
The site lists [email protected] and +1 (601) 213-6491 as contact details.Read 12 Oct 2026 · casesherpa.com
Headquarters
Flowood, Mississippi, United StatesRead 19 Oct 2026 · casesherpa.com
Audit trail
YesRead 24 Sep 2026 · casesherpa.com
Care dashboard
Its care manager dashboard includes stage-based case pipelines, patient escalation, calendars, action plans, and an audit trail.Read 12 Oct 2026 · casesherpa.com
Care management
The platform supports chronic care management enrollment, patient surveys, time tracking, and billing.Read 12 Oct 2026 · casesherpa.com
Case intake forms
YesRead 24 Sep 2026 · casesherpa.com
CCM reporting
CaseSherpa lists chronic care management time tracking, care logs, billing, and registry-ready exports.Read 12 Oct 2026 · casesherpa.com
Documents
It generates clinical documents, including visit notes, orders, and procedure notes, and supports e-signatures.Read 12 Oct 2026 · casesherpa.com
Insurance limitation
The site says Patient Navigation Services are not directly reimbursed by most insurance providers.Read 12 Oct 2026 · casesherpa.com
Integrations and vendors
The privacy policy names Twilio for SMS, AWS for hosting, and Zoom for telehealth, and says providers handling PHI are bound by Business Associate Agreements.Read 12 Oct 2026 · casesherpa.com
Messaging
Automated SMS supports enrollment, screening, reminders, and follow-ups.Read 12 Oct 2026 · casesherpa.com
Notable limit
CaseSherpa states that Patient Navigation Services are not directly reimbursed by most insurance providers.Read 12 Oct 2026 · casesherpa.com
Patient navigation
Its navigation services coordinate surgical, diagnostic, and specialty care pathways with licensed clinical navigators.Read 12 Oct 2026 · casesherpa.com
Patient outreach
The platform supports automated SMS enrollment, screening, reminders, follow-ups, and patient surveys.Read 12 Oct 2026 · casesherpa.com
Pricing access
The company offers a free consultation and demo; its site does not state a software price or trial duration.Read 12 Oct 2026 · casesherpa.com
Pricing limitation
The site describes Patient Navigation Services as a monthly bundled service to partner practices but does not state a price.Read 12 Oct 2026 · casesherpa.com
Pricing model
Patient Navigation Services are offered as a monthly bundled service to partner practices, and the page does not state a price.Read 12 Oct 2026 · casesherpa.com
Reporting
CaseSherpa captures messages, documents, and pathway stage changes for registry and quality reporting.Read 12 Oct 2026 · casesherpa.com
Reporting dashboards
YesRead 24 Sep 2026 · casesherpa.com
SMS provider
CaseSherpa uses Twilio to deliver SMS messages to patients on behalf of their healthcare providers.Read 12 Oct 2026 · casesherpa.com
Specialty pathway
Its PNE Pathway manages seven stages of care for sacral neuromodulation patients, from screening through follow-up and referral.Read 12 Oct 2026 · casesherpa.com
Support and location
The company lists [email protected], (601) 213-6491, and an address in Flowood, Mississippi.Read 12 Oct 2026 · casesherpa.com
Telehealth integration
The platform supports self-scheduled telehealth visits with Zoom integration and automated reminders.Read 12 Oct 2026 · casesherpa.com
Who it serves
The company says it serves medical practices and health systems, including chronic care, surgical, and specialty pathways.Read 12 Oct 2026 · casesherpa.com
Workflow automation
YesRead 24 Sep 2026 · casesherpa.com

Where Specifiction places it

Alternatives to CaseSherpaAll alternatives →