CloudOffix Claims & Case Management

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Spec score 8.2 #30 of 177 in Case Management Software

Spec sheet

Purpose: CloudOffix connects claims and case work from intake and triage through investigation, resolution, escalation, and prevention.Read 11 Oct 2026 · cloudoffix.com
Intended users: The claims page presents the product for modern operations teams coordinating claims and cases across operations, service, legal, finance, and specialist teams.Read 11 Oct 2026 · cloudoffix.com
Deployment: cloudRead 24 Sep 2026 · cloudoffix.com
Free plan: NoRead 24 Sep 2026 · cloudoffix.com
API: CloudOffix APIs can connect existing tools, custom applications, and local systems, and can trigger workflows or send event updates.Read 11 Oct 2026 · cloudoffix.com
Integrations: The claims page lists CRM, ERP, finance, helpdesk, document management, email, portals, and existing systems as connectable systems.Read 11 Oct 2026 · cloudoffix.com
Mobile apps: YesRead 24 Sep 2026 · cloudoffix.com
Security: CloudOffix says browser-to-server connections use 256-bit SSL encryption and customer data is stored in separate databases.Read 11 Oct 2026 · cloudoffix.com
Support: The product page offers a demo request, and CloudOffix lists a support center in its site navigation.Read 11 Oct 2026 · cloudoffix.com
Headquarters: Ankara, Türkiye (Türkiye and MEA headquarters)Read 19 Oct 2026 · cloudoffix.com
AI automation: CloudOffix AI can flag missing information, route assignments, detect SLA risks, recommend next actions, and trigger follow-up using case context.Read 11 Oct 2026 · cloudoffix.com
Audit trail: YesRead 24 Sep 2026 · cloudoffix.com
Backups: CloudOffix says it keeps daily database backups for 14 days and replicates backups across at least two continents.Read 11 Oct 2026 · cloudoffix.com
Case intake forms: YesRead 24 Sep 2026 · cloudoffix.com
Case records: The product brings claim details, stakeholder information, communications, documents, evidence, tasks, decisions, and resolution history into one case record.Read 11 Oct 2026 · cloudoffix.com
Collaboration: Case actions, evidence requests, customer updates, approval reviews, and resolution tasks are trackable with ownership, priority, due time, and case context.Read 11 Oct 2026 · cloudoffix.com
Mobile: CloudOffix’s FAQ says native iOS and Android applications are available, with access depending on device, application, permissions, and release.Read 11 Oct 2026 · cloudoffix.com
Reporting dashboards: YesRead 24 Sep 2026 · cloudoffix.com
Specific integration example: CloudOffix says external data can be brought in from platforms such as SAP or Salesforce and used in operations, automation, and reporting.Read 11 Oct 2026 · cloudoffix.com
Workflow: Low-code tools can be used to design intake forms, triage rules, investigation steps, escalation paths, approval flows, and customer communications.Read 11 Oct 2026 · cloudoffix.com
Workflow automation: YesRead 24 Sep 2026 · cloudoffix.com

Plans and prices

Corporate Plan Priced on request Contact CloudOffix · teams above 10 users transition to standard corporate modular plans Read 11 Oct 2026 · cloudoffix.com

LaunchPad Startup Plan Priced on request Up to 10 active users · invitation code required for startup pricing · page also states $75/user/month Read 11 Oct 2026 · cloudoffix.com

Every CloudOffix Claims & Case Management plan and price →