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ComplianceQuest

compliancequest.com

From $30/mo WebiOSAndroidAPI
Visit compliancequest.com
Spec score 8.5 #2 of 23 in Corrective and Preventive Action Software

What it is

ComplianceQuest is a cloud-based quality, risk, and compliance platform built on Salesforce, with browser, Android, iOS, and API access. QualityQuest covers audits, corrective and preventive actions, complaints, equipment, management reviews, nonconformance, inspections, risk, change, document management, and training. Broader modules address product lifecycle, design quality, electronic batch records, supplier management, safety, and environment and sustainability. Target industries include manufacturing and life sciences, such as aerospace and defense, automotive, medical devices, pharmaceutical and biotech, public sector, and laboratories. Open REST APIs connect with ERP, MES, CRM, HRMS, third-party administrators, LIMS, and LMS systems, while Salesforce AppExchange solutions can connect through the Salesforce ecosystem. Dashboards provide role-customized views, trend reports, drill-down analysis, and one-click refreshes. Plans include validation packages for updates, training, a dedicated Customer Success Manager, and an onboarding and implementation expert. Pricing is customized and available on request.

Spec sheet

What it does
ComplianceQuest is a cloud quality, risk and compliance platform unifying product lifecycle, quality, manufacturing, safety, supplier and customer processes.Read 15 Oct 2026 · compliancequest.com
Product
ComplianceQuest describes its offering as an AI-powered quality, risk, and compliance platform built on Salesforce.Read 8 Oct 2026 · compliancequest.com
Deployment
The company describes the platform as cloud-based and says dashboard access is available through a web browser.Read 8 Oct 2026 · compliancequest.com
API
The integration page advertises open REST APIs and Salesforce low-code/no-code tools for third-party connections.Read 15 Oct 2026 · compliancequest.com
Integrations
ComplianceQuest connects QMS data with ERP, CRM, MES/MRP, LIMS, HRMS, LMS and other enterprise systems.Read 15 Oct 2026 · compliancequest.com
AI capabilities
CQ.AI is described as identifying recurring issues, suggesting investigation actions and root causes, and generating investigation summaries.Read 15 Oct 2026 · compliancequest.com
Analytics
Its dashboards provide role-customized views, trend reporting, drill-down analysis, and one-click refreshes.Read 8 Oct 2026 · compliancequest.com
API methods
The Salesforce foundation supports report and dashboard APIs, Data Loader, Apex, SOAP and REST APIs, plus third-party ETL tools.Read 15 Oct 2026 · compliancequest.com
Authentication
The platform supports configurable single sign-on and multi-factor authentication.Read 15 Oct 2026 · compliancequest.com
Broader modules
The product page also lists product lifecycle, design quality, electronic batch records, supplier management, safety, and environment and sustainability solutions.Read 8 Oct 2026 · compliancequest.com
Closed-loop workflows
The platform links complaints and nonconformances to CAPA, then connects actions with change control, training and effectiveness checks.Read 15 Oct 2026 · compliancequest.com
Company founded
LinkedIn lists the company as founded in 2013.Read 15 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists Tampa, Florida as headquarters.Read 15 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the legal name as ComplianceQuest, Inc., also known as CQ.Read 15 Oct 2026 · crunchbase.com
Company size
LinkedIn lists 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
Compliance controls
ComplianceQuest describes support for 21 CFR Part 11, ISO 9001, ISO 13485, ISO 14001, ISO 45001, IATF 16949 and AS 9100 workflows.Read 15 Oct 2026 · compliancequest.com
Compliance support
The pricing page says plans include validation packages for every update and on-demand training.Read 8 Oct 2026 · compliancequest.com
Customer support
The pricing page says every plan includes a dedicated Customer Success Manager and an onboarding and implementation expert.Read 8 Oct 2026 · compliancequest.com
Electronic batch records
The Summer 2026 release introduced BatchQuest for planning, executing, reviewing and approving electronic batch records.Read 15 Oct 2026 · compliancequest.com
Funding owner
Crunchbase identifies Insight Partners as the funding source and lists a Series A round, with the amount obscured on the page.Read 15 Oct 2026 · crunchbase.com
License and hosting model
The product is listed as a paid Salesforce AppExchange application and managed package; no open-source license is identified on the reviewed pages.Read 15 Oct 2026 · appexchange.salesforce.com
Limit: customization effort
Reviewers report that advanced customization can require substantial administrator involvement and additional implementation effort.Read 15 Oct 2026 · getapp.com
Limit: learning curve
Review summaries and individual reviews mention navigation difficulty, a learning curve and a user interface that can feel less intuitive for detailed tasks.Read 15 Oct 2026 · capterra.com
Limit: managed-package restrictions
A reviewer notes that locked components and underlying logic in the managed package restrict direct customization.Read 15 Oct 2026 · getapp.com
Limit: Salesforce dependency
A Capterra reviewer says dependence on Salesforce means updates require validation testing and can make upgrades cumbersome.Read 15 Oct 2026 · capterra.com
Praise: configurability and integration
Reviewers commonly highlight configurable workflows, Salesforce integration, reporting and the ability to connect quality processes in one system.Read 15 Oct 2026 · capterra.com
Praise: organization and automation
Capterra and GetApp reviewers repeatedly praise centralized documents, automated workflows, audit readiness and reduced paper-based work.Read 15 Oct 2026 · capterra.com
Praise: support
Multiple independent reviews describe implementation and support staff as responsive, knowledgeable and helpful.Read 15 Oct 2026 · getapp.com
Pricing availability
The vendor offers customized quotes and does not display fixed prices on its pricing page.Read 8 Oct 2026 · compliancequest.com
Product lifecycle
ProductQuest manages product data, parts, bills of material, design records and engineering changes alongside quality processes.Read 15 Oct 2026 · compliancequest.com
QMS modules
Its quality suite includes document, training, audit, inspection, change, risk, nonconformance, CAPA, complaints, equipment, management review, laboratory OOS and eMDR functions.Read 15 Oct 2026 · getapp.com
Quality features
Its listed QualityQuest capabilities include audit, CAPA, complaints, equipment, management review, nonconformance, inspection, risk, change, document management, and training.Read 8 Oct 2026 · compliancequest.com
Rating on Capterra
4.6 out of 5 from 112 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.3 out of 5 from 83 reviewsRead 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.5 out of 5 from 50 reviewsRead 15 Oct 2026 · gartner.com
Rating on GetApp
4.6 out of 5 from 112 reviewsRead 15 Oct 2026 · getapp.com
Rating on Salesforce AppExchange
4.74 out of 5 from 129 ratingsRead 15 Oct 2026 · appexchange.salesforce.com
Rating on TrustRadius
8 out of 10 from 4 reviewsRead 15 Oct 2026 · trustradius.com
Release news
On August 4, 2026, ComplianceQuest announced Summer ’26 with more than 90 enhancements across AI, manufacturing, PLM, safety, document governance and platform administration.Read 15 Oct 2026 · compliancequest.com
SaaS delivery
The product is delivered as SaaS on Salesforce cloud infrastructure rather than customer-managed CQ servers.Read 15 Oct 2026 · compliancequest.com
Salesforce ecosystem
Salesforce AppExchange applications can connect to ComplianceQuest and share a unified Salesforce data repository.Read 15 Oct 2026 · compliancequest.com
Security and compliance
The site lists data privacy and security, audit trail and e-signature, and FDA software validation as platform topics.Read 8 Oct 2026 · compliancequest.com
Security encryption
ComplianceQuest states that Salesforce provides 128-bit AES encryption for certain data at rest and 256-bit AES/TLS 1.2 encryption in transit, with Salesforce Shield available for stronger encryption.Read 15 Oct 2026 · compliancequest.com
Support and documentation
The standard success plan includes weekday support, a 24x7 knowledge base, FAQs, videos, documentation, validation scripts and release notes.Read 15 Oct 2026 · compliancequest.com
Target industries
The site lists manufacturing and life sciences industries, including aerospace and defense, automotive, medical devices, pharmaceutical and biotech, and public sector and labs.Read 8 Oct 2026 · compliancequest.com
Upgrade responsibility
Customers are responsible for testing updates and upgrades in sandbox and production Salesforce orgs.Read 15 Oct 2026 · compliancequest.com

Plans and prices

Default Plan $30 a month per user/month lowest license type · discounts available for nonprofits · volume pricing via sales Read 15 Oct 2026 · appexchange.salesforce.com
Customized pricing Priced on request Quote tailored to the organization’s requirements; pricing tiers are not listed Read 8 Oct 2026 · compliancequest.com
Enterprise QMS quote Priced on request quote depends on users · modules · sites · integrations · regulatory scope Read 15 Oct 2026 · compliancequest.com

Every ComplianceQuest plan and price →

Strong points and limits

Strong points

  • Broad quality and compliance modules
  • Built natively on Salesforce
  • Open REST APIs and listed integrations
  • Role-customized analytics dashboards
  • Web, Android, and iOS access

Limits

  • Pricing is available only on request
  • Cloud platform requires browser dashboard access
  • Scope may exceed narrower quality needs

Who it suits

ComplianceQuest suits manufacturing and life-sciences organizations managing quality, risk, compliance, audits, documents, corrective actions, and connected enterprise systems.

Verdict

ComplianceQuest covers extensive quality and compliance workflows with Salesforce connectivity and configurable analytics. Organizations should request a tailored quote and assess which modules and integrations they require.

Where Specifiction places it

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