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ConnectLoop LIA

connectloop.ai

From $599/mo Free plan WebiOSAndroidAPI
Visit connectloop.ai
Spec score 9.3 #2 of 24 in Sales Bots

What it is

ConnectLoop LIA is a web-based multi-agent AI sales agent for inbound revenue teams. It answers buyer questions using approved company materials such as website pages, documents, product catalogs, FAQs and sales playbooks, and can hand unanswered questions to a person. LIA qualifies buyers using SPIN and MEDDIC, scores leads as hot, warm or cold, and books, reschedules or cancels meetings against real-time Google Calendar and Outlook availability. Website conversations can continue on WhatsApp, while personalized email follow-ups are drafted for human review. LIA also tracks anonymous visitor journeys and can connect that history to a profile after identification. Sales teams can use it for live-call question and objection suggestions, post-call analysis and scored role-plays. The site lists 20+ integrations, including HubSpot, Salesforce, Gmail and Google Sheets. English, Spanish and Portuguese are listed as supported languages. The free plan is free for 200 messages; paid plans start at $599 a month.

Spec sheet

What it does
LIA is a cloud AI sales agent that answers visitor questions from approved company knowledge, qualifies leads, books meetings and follows up through website, WhatsApp and email.Read 21 Oct 2026 · connectloop.ai
Product
LIA is a multi-agent AI sales agent for inbound revenue teams that answers buyer questions, qualifies leads, books meetings, and follows up across website, WhatsApp, and email.Read 30 Sep 2026 · connectloop.ai
Audience
ConnectLoop describes LIA as conversational AI for inbound revenue teams.Read 30 Sep 2026 · connectloop.ai
Integrations
The integrations page lists 18 native OAuth connections across CRM, storage, communication, email, calendar and e-commerce categories.Read 21 Oct 2026 · connectloop.ai
Compliance
The site states that LIA is Google CASA Tier 2 verified and that ConnectLoop offers GDPR compliance support.Read 30 Sep 2026 · connectloop.ai
Headquarters
Cambridge, Massachusetts, United StatesRead 28 Sep 2026 · connectloop.ai
Founded
Slashdot’s company listing gives ConnectLoop a 2025 founding year.Read 21 Oct 2026 · slashdot.org
Answering
The agent can use PDFs, product catalogs, websites and connected knowledge sources and can flag unanswered questions.Read 21 Oct 2026 · connectloop.ai
API and SDKs
The terms refer to ConnectLoop APIs and embedded widgets, but the publicly indexed materials do not provide a developer API reference or SDK download.Read 21 Oct 2026 · connectloop.ai
Appointment booking
LIA books, cancels and reschedules appointments against Google Calendar and Microsoft Outlook availability.Read 21 Oct 2026 · connectloop.ai
Appointments
LIA books, reschedules, and cancels meetings using real-time Google Calendar and Outlook availability.Read 30 Sep 2026 · connectloop.ai
Architecture
The product uses a router plus specialist agents for knowledge, qualification, booking, CRM, email, escalation, visitor intelligence and sales coaching.Read 21 Oct 2026 · connectloop.ai
Company headquarters
LinkedIn gives the headquarters as Cambridge, Massachusetts, at 110 Cambridge St, Cambridge, MA 02141.Read 21 Oct 2026 · linkedin.com
Company size
LinkedIn lists ConnectLoop as a privately held software-development company with 2–10 employees.Read 21 Oct 2026 · linkedin.com
CRM integrations
Named CRM connections include Salesforce, HubSpot, Zoho, Pipedrive, Monday.com, Freshworks and Zendesk.Read 21 Oct 2026 · connectloop.ai
Documentation
The help center provides setup, installation, integrations, configuration, AI-agent, billing and troubleshooting guides.Read 21 Oct 2026 · help.connectloop.ai
Follow-up
The system drafts personalized email follow-ups for human approval and can continue conversations through WhatsApp.Read 21 Oct 2026 · connectloop.ai
Grounded answers
LIA answers using approved company knowledge such as documents, website pages, product catalogs, FAQs, and sales playbooks, and can hand unanswered questions to a human.Read 30 Sep 2026 · connectloop.ai
Independent listing: deployment
Software Advice describes ConnectLoop AI as cloud-only with no installation or on-premises hardware requirement.Read 21 Oct 2026 · softwareadvice.com
Independent listing: platforms
GetApp lists Web, Android and iPhone/iPad among supported platforms.Read 21 Oct 2026 · getapp.com
Independent listing: support
Software Advice lists email, live chat and an online knowledge base as support channels.Read 21 Oct 2026 · softwareadvice.com
Installation
Help articles cover Shopify, Hostinger, Wix, WordPress and generic HTML embed installation.Read 21 Oct 2026 · help.connectloop.ai
Language
LIA detects a visitor’s language and responds in it; the homepage identifies English, Spanish, and Portuguese as supported languages.Read 30 Sep 2026 · connectloop.ai
Lead qualification
LIA qualifies buyers conversationally using SPIN and MEDDIC discovery methods.Read 21 Oct 2026 · connectloop.ai
Legal name
The maker identifies the company as ConnectLoop, Inc.Read 21 Oct 2026 · connectloop.ai
Licence
ConnectLoop grants a limited, revocable, non-transferable right to use the service and states that its software and code are proprietary.Read 21 Oct 2026 · connectloop.ai
Limit: AI reliability
The terms warn that outputs can be inaccurate, incomplete, misleading or inappropriate and provide no outcome guarantee.Read 21 Oct 2026 · connectloop.ai
Limit: availability
The terms disclaim guarantees that the service will be uninterrupted, error-free, secure or reliable.Read 21 Oct 2026 · connectloop.ai
Limit: refunds
The terms state subscription fees are non-refundable except where law requires otherwise.Read 21 Oct 2026 · connectloop.ai
Privacy handling
The privacy policy says customer content is processed as a service provider, may be handled in the United States, and is protected with administrative, technical and organizational measures.Read 21 Oct 2026 · connectloop.ai
Rating on Capterra
0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · capterra.com
Rating on GetApp
0 out of 5 from 0 reviewsRead 21 Oct 2026 · getapp.com
Rating on Software Advice
No rating out of 5 from 0 reviewsRead 21 Oct 2026 · softwareadvice.com
Retrieval
Advanced RAG uses hybrid search and cross-encoder reranking over approved company sources.Read 21 Oct 2026 · connectloop.ai
Sales assistance
Scale and Enterprise include live-call transcription, cues, framework coverage and post-call analysis.Read 21 Oct 2026 · connectloop.ai
Sales coaching
LIA can suggest questions and objection guidance during live calls, analyze calls afterward, and run scored sales role-plays for reps.Read 30 Sep 2026 · connectloop.ai
Sales training
LIA supports private buyer role-play exercises with personas, objections and scored feedback.Read 21 Oct 2026 · connectloop.ai
Security and privacy
The product page states that it provides per-company data isolation, configurable access controls, consent-based lead capture, configurable PII controls, sensitive-data masking, and conversation audit trails.Read 30 Sep 2026 · connectloop.ai
Security claims
The maker states Google CASA Tier 2 verification, per-company data isolation, configurable access controls and GDPR compliance support.Read 21 Oct 2026 · connectloop.ai
Self-hosting
The terms describe a hosted web platform and embedded widgets; no self-hosting deployment option is stated.Read 21 Oct 2026 · connectloop.ai
Setup
The product page says setup takes about 60 seconds by entering a website URL and adding one line of code, while connecting WhatsApp takes longer because Meta must approve the business account.Read 30 Sep 2026 · connectloop.ai
Visitor intelligence
Growth and higher plans track anonymous visitors across visits and merge the history into a lead after identification.Read 21 Oct 2026 · connectloop.ai
WhatsApp
ConnectLoop says it is an official Meta Business Partner with native WhatsApp Business API and embedded signup.Read 21 Oct 2026 · connectloop.ai

Plans and prices

Free Free $0/mo 200 messages · 1 agent/workspace · 1 lead owner · conversation summaries · team tags and scheduling · community support · no email reply agent Read 21 Oct 2026 · connectloop.ai
Launch $599 a month $599/mo 5,000 messages/month then $0.08 each · 2 agents/workspaces · 4 lead owners · email reply agent · standard support Read 21 Oct 2026 · connectloop.ai
Growth $1,299 a month $1,299/mo 15,000 messages/month then $0.06 each · 3 agents/workspaces · 6 lead owners · email reply agent · standard support Read 21 Oct 2026 · connectloop.ai
Scale $2,999 a month $2,999/mo 37,500 messages/month then $0.05 each · 10 agents/workspaces · 30 lead owners · email reply agent · priority support Read 21 Oct 2026 · connectloop.ai
Enterprise Priced on request Contact Sales Custom message, agent/workspace and lead-owner limits · dedicated support Read 21 Oct 2026 · connectloop.ai

Every ConnectLoop LIA plan and price →

Strong points and limits

Strong points

  • Answers from approved company knowledge
  • Qualifies and scores leads in conversation
  • Books meetings using calendar availability
  • Tracks anonymous visitor journeys
  • Free plan includes 200 messages

Limits

  • Free plan has no email reply agent
  • Launch costs $599 a month
  • WhatsApp setup takes longer for Meta approval

Who it suits

LIA suits inbound revenue teams that want conversational lead qualification, meeting scheduling and follow-up across website, WhatsApp and email. Its call coaching features also address sales representatives and managers.

Verdict

LIA combines inbound conversations, lead qualification, scheduling and sales coaching, with integrations and language support listed on the site. The free plan is limited, and paid tiers start at $599 a month.

Where Specifiction places it

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