DeskAlerts
alert-software.com
What it is
DeskAlerts is employee notification software for emergency, operational, compliance, and everyday internal messages. It can deliver desktop pop-ups, mobile notifications, SMS, digital signage, email, screensavers, wallpapers, lockscreens, and scrolling tickers. Alerts may be sent immediately, scheduled for a particular time, or set to recur. Active Directory and Microsoft Entra ID integrations support targeting by department, group, organizational unit, individual, or machine. The system records delivery and acknowledgement at user and device level, with charts and CSV export for audit or compliance work. Listed integrations include Microsoft Teams, REST API, SMTP, and SMS gateways. Organizations can install it on-premise or use a managed cloud instance hosted on AWS; the cloud deployment, setup, and maintenance are handled by DeskAlerts rather than offered as self-service. The vendor lists GDPR, DPA, and NIST 2.0 compliance, single sign-on, role-based publisher access, and encryption in transit and at rest. Pricing is available on request, depends on team size, and starts with teams as small as 100 employees. A free trial is available.
Spec sheet
- Purpose
- DeskAlerts provides emergency communication and employee notification software for critical, operational, compliance, and day-to-day internal messages.Read 30 Sep 2026 · alert-software.com
- Deployment
- DeskAlerts is available as an on-premise installation or as a fully managed cloud instance hosted by DeskAlerts on AWS.Read 30 Sep 2026 · alert-software.com
- Integrations
- DeskAlerts offers Active Directory, Microsoft Entra ID, Microsoft Teams, REST API, SMTP, and SMS gateway integrations.Read 30 Sep 2026 · alert-software.com
- Security
- The vendor lists GDPR, DPA, and NIST 2.0 compliance, single sign-on, role-based publisher access, and encryption in transit and at rest.Read 30 Sep 2026 · alert-software.com
- Headquarters
- Herndon, Virginia, United StatesRead 28 Sep 2026 · alert-software.com
- Acknowledgement tracking
- DeskAlerts tracks delivery and acknowledgement at individual-user and device level, with charts and CSV export for audit or compliance.Read 30 Sep 2026 · alert-software.com
- Alert channels
- The product supports desktop pop-ups, mobile notifications, SMS, digital signage, email, screensavers, wallpapers, lockscreens, and scrolling tickers.Read 30 Sep 2026 · alert-software.com
- Audience targeting
- Active Directory and Microsoft Entra ID integrations let administrators target departments, groups, organizational units, individual users, or machines.Read 30 Sep 2026 · alert-software.com
- Cloud limitation
- The cloud option is not self-service; the DeskAlerts team handles deployment, setup, and maintenance.Read 30 Sep 2026 · alert-software.com
- Pricing qualification
- Pricing is based on team size and starts with teams as small as 100 employees.Read 30 Sep 2026 · alert-software.com
- Scheduling
- Alerts can be sent immediately, scheduled for a specific date and time, or configured to recur.Read 30 Sep 2026 · alert-software.com
- SOC 2
- The pricing page states that a SOC 2 Type II audit was completed and that the report is available under NDA.Read 30 Sep 2026 · alert-software.com
- Support services
- The vendor offers onboarding, training, implementation, data-control and infrastructure configuration, third-party integration, and custom development services.Read 30 Sep 2026 · alert-software.com
- Supported devices
- The vendor states that DeskAlerts is compatible with Windows, Mac, Android, and iOS devices.Read 30 Sep 2026 · alert-software.com
- Target customers
- DeskAlerts is used by organizations in healthcare, government, manufacturing, education, and other regulated industries, including enterprises and Fortune 500 companies.Read 30 Sep 2026 · alert-software.com
Plans and prices
Strong points and limits
Strong points
- Supports desktop, mobile, SMS, and digital-signage alerts.
- Schedules alerts for immediate, timed, or recurring delivery.
- Tracks delivery and acknowledgement by user and device.
- Targeting integrates with Active Directory and Microsoft Entra ID.
- Available on-premise or as managed AWS cloud.
Limits
- Pricing is available only on request.
- Cloud deployment is not self-service.
- Pricing is based on team size, starting with 100 employees.
- No free plan is available.
Who it suits
It suits organizations that need to send internal alerts across multiple channels and track delivery or acknowledgement. The listed customer sectors include healthcare, government, manufacturing, education, and other regulated industries.
Verdict
DeskAlerts offers broad message channels, audience targeting, and acknowledgement records for organizations with internal communication needs. Check the deployment model and request pricing: cloud setup is vendor-managed, and costs depend on team size.
Where Specifiction places it
- Employee Communication Software#6 of 348.1