Diligent Audit
diligent.com
What it is
Diligent Audit is software for planning, carrying out and reporting internal audits. It links audit plans with enterprise risk, supports risk prioritization and offers natural-language analysis of data. AuditAI can carry prior audits forward, prepare evidence requests, send follow-ups, run control tests and help prepare reports. The platform monitors controls for gaps and exceptions, with actions held for review, and can summarize findings for board-ready reports. Diligent says consequential AI actions need human approval; recommendations can be explained or overridden, and actions are recorded in an audit trail. Connectors are described for SAP, Oracle and Concur. Audit materials describe mobile apps and offline fieldwork, while the product listing identifies mobile apps as web-only. Security features listed by Diligent include FedRAMP and DoD IL5 authorization, encryption and role-based access controls. The product supports templates, evidence collection, findings, remediation tracking and continuous monitoring. Pricing is available on request; there is no free plan. Diligent says most organizations transition from manual processes within three months using onboarding and pre-built workflows.
Spec sheet
- What it does
- Diligent Audit is a cloud audit-management platform for planning, evidence collection, testing, risk alignment, findings and board reporting.Read 14 Oct 2026 · diligent.com
- Purpose
- Diligent Audit provides audit management software for planning, executing and reporting internal audits.Read 29 Sep 2026 · diligent.com
- Intended users
- Diligent describes the product as serving internal audit teams and supporting chief audit executives with audit planning, risk monitoring and assurance reporting.Read 29 Sep 2026 · diligent.com
- Integrations
- Diligent materials describe data connectors for SAP, Oracle and Concur.Read 29 Sep 2026 · diligent.com
- Mobile apps
- Diligent One documentation says iOS and Android mobile apps must be downloaded separately.Read 14 Oct 2026 · help.diligentoneplatform.com
- Security
- Diligent’s audit leadership page lists FedRAMP and DoD IL5 authorization, end-to-end encryption, audit trails and role-based access controls.Read 29 Sep 2026 · diligent.com
- License
- Diligent licenses access to its services for a subscription term and reserves intellectual-property rights, indicating proprietary software rather than open source.Read 14 Oct 2026 · es.diligent.com
- Headquarters
- Muiden, NetherlandsRead 28 Sep 2026 · diligent.com
- Founded
- 2001Read 28 Sep 2026 · diligent.com
- AI workflow
- AuditAI can roll forward prior audits, draft evidence requests, send follow-ups, execute control tests and prepare reports.Read 29 Sep 2026 · diligent.com
- API authentication
- Creating a Diligent One API token requires System Administrator status in at least one platform instance.Read 14 Oct 2026 · docs-apis.highbond.com
- API documentation
- The developer portal provides API reference material, terms, guides, code samples and changelog links.Read 14 Oct 2026 · developer.diligent.com
- AuditAI planning
- AuditAI can prioritize risks and analyze data with natural-language queries during risk assessment.Read 14 Oct 2026 · diligent.com
- Company facts
- Gartner lists Diligent as a private company founded in 1994, headquartered in New York, with 1,001–5,000 employees.Read 14 Oct 2026 · gartner.com
- Company scale
- Diligent says its software serves 25,000 customers, 1 million users and more than 700,000 leaders.Read 14 Oct 2026 · diligent.com
- Continuous assurance
- Diligent connects audits to enterprise risk through continuous control monitoring and dynamic compliance mapping.Read 14 Oct 2026 · diligent.com
- Control monitoring
- Its agentic AI monitors controls for gaps and exceptions, with actions held for review.Read 29 Sep 2026 · diligent.com
- Evidence collection
- The product automates audit evidence requests, routing, reminders and follow-up work.Read 14 Oct 2026 · diligent.com
- Excel integration
- The help center lists Microsoft Excel 2007 or newer and an optional Excel add-in as integration requirements.Read 14 Oct 2026 · help.diligentoneplatform.com
- FedRAMP
- Diligent Audit is marketed as FedRAMP authorized for government and highly regulated customers.Read 14 Oct 2026 · diligent.com
- Human oversight
- Diligent says consequential AI actions require human approval and recommendations are explainable and overrideable, with actions recorded in an audit trail.Read 29 Sep 2026 · diligent.com
- Integrations catalog
- Diligent One provides a marketplace catalog for integrations with internal systems of record and third-party providers.Read 14 Oct 2026 · help.diligentoneplatform.com
- Limit: coding difficulty
- A Capterra reviewer said coding can be difficult when automating analytics.Read 14 Oct 2026 · capterra.com
- Limit: customization effort
- A verified G2 reviewer said tailoring the platform to organizational needs requires significant time and effort.Read 14 Oct 2026 · g2.com
- Limit: training content
- A Gartner reviewer said there were not enough webinars to build user capacity and skills.Read 14 Oct 2026 · gartner.com
- Mobile and offline
- Diligent’s audit materials state that mobile apps and offline modes support fieldwork from anywhere and on any device.Read 29 Sep 2026 · diligent.com
- Mobile app limitation
- The Android HighBond app requires an active HighBond user ID and supports reviewing projects, signing off work and attaching field evidence.Read 14 Oct 2026 · play.google.com
- Notable news: AuditAI launch
- On March 10, 2026, Diligent announced AuditAI, an agentic AI suite for audit planning, evidence management, control intelligence and risk-aligned reporting.Read 14 Oct 2026 · diligent.com
- Ownership and investment
- Diligent announced increased investment from Clearlake Capital and new investment from Blackstone in 2020; Insight Partners remained its largest investor.Read 14 Oct 2026 · diligent.com
- Praise: audit analytics
- A Capterra reviewer praised ACL commands, implementation ease and a knowledge base that helps accelerate data analysis.Read 14 Oct 2026 · capterra.com
- Praise: unified GRC visibility
- A verified G2 banking reviewer praised having SOX documentation, compliance assessments, audit documentation and analytics on one platform for a broader risk view.Read 14 Oct 2026 · g2.com
- Pricing availability
- Diligent directs prospective customers to request pricing for its solutions.Read 29 Sep 2026 · diligent.com
- Public APIs
- Diligent publishes One Platform, Entities, ESG and Workflow APIs for automation and system integration.Read 14 Oct 2026 · developer.diligent.com
- Rating on Capterra
- 4.5 out of 5 from 86 reviews.Read 14 Oct 2026 · capterra.com
- Rating on G2
- 5 out of 5 from 1 review shown on the Diligent listing; G2 says there are not enough reviews for buying insight.Read 14 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.2 out of 5 from 33 reviews; 85% of reviewers say they would recommend it.Read 14 Oct 2026 · gartner.com
- Rating on Google Play
- 2.0 out of 5 from 54 reviews for Diligent HighBond.Read 14 Oct 2026 · play.google.com
- Release notes
- Analytics 19.1 release notes dated June 23, 2026 added export from ACL for Windows to ACL AI Studio and removed Offline Project Manager from the installer.Read 14 Oct 2026 · help.diligentoneplatform.com
- Reporting
- Automated templates produce visual, board-ready reports covering risks, findings and next steps.Read 14 Oct 2026 · diligent.com
- Risk assessment
- The product connects audit plans to enterprise risk and supports risk prioritization and natural-language analysis of data.Read 29 Sep 2026 · diligent.com
- Risk traceability
- Findings can be linked to risks and controls to provide traceability from audit work to outcomes.Read 14 Oct 2026 · diligent.com
- SDK and scripting
- Developer resources include ACL scripting, HCL scripting, a custom Python library for analytics and toolkit documentation.Read 14 Oct 2026 · developer.diligent.com
- Security controls
- The trust center lists SOC 2, ISO/IEC 27001, audit logging, multifactor authentication, role-based access control, backups and penetration-test reports.Read 14 Oct 2026 · trust.diligent.com
- Security framework
- Diligent says its security program follows the NIST Cybersecurity Framework and ISO/IEC 27001 standards.Read 14 Oct 2026 · trust.diligent.com
- Self-hosting
- The main Diligent One service requires a subscription and supported browser; separately downloadable ACL for Windows software is subscription activated through Launchpad.Read 14 Oct 2026 · help.diligentoneplatform.com
- Support and onboarding
- The product page says most organizations fully transition from manual processes within three months with streamlined onboarding and pre-built workflow templates.Read 29 Sep 2026 · diligent.com
- Support terms
- HighBond product terms provide basic 24x5 support through chat, email, telephone and the user community, with enhanced support available for purchase.Read 14 Oct 2026 · diligent.com
- System requirements
- Supported current browsers are Microsoft Edge, Chrome, Firefox and Safari; mobile browsers may not work and 1280-pixel width is recommended.Read 14 Oct 2026 · help.diligentoneplatform.com
Plans and prices
Strong points and limits
Strong points
- Links audit plans to enterprise risk.
- AI assists with evidence requests and control tests.
- Actions and recommendations have human oversight.
- Supports offline fieldwork and multiple integrations.
- Includes templates, remediation tracking and monitoring.
Limits
- No free plan is listed.
- Pricing is available only on request.
- Mobile apps are listed as web-only.
Who it suits
It suits internal audit teams, including chief audit executives who need to plan audits, monitor risk and report assurance. Organizations seeking pricing must request it from Diligent.
Diligent Audit in depth
Read the full write-up
Diligent Audit is an internal audit platform for teams that need planning, evidence, testing and remediation in a connected program. It is best suited to larger organizations linking assurance work with enterprise risk and governance. Its broad workflow and human-reviewed AI are strengths; custom pricing makes the cost harder to assess before a sales conversation.
Overview
The platform covers the audit cycle from plans and evidence collection through findings, actions and reporting. Risk prioritization and links between audit plans and enterprise risk help audit leaders direct work toward higher-priority exposures. Its supported audit scope is internal audit, so organizations seeking a tool for multiple audit disciplines should look elsewhere.
Questionnaires, framework mapping, workflow automation and a SOX control library support repeatable programs. Governance features extend to ownership structures, governance documents, filing deadline tracking and multi-country coverage. That breadth may suit organizations coordinating audit and compliance work, although buyers should confirm how those capabilities fit their own operating model.
Key features
AI-assisted audit work
AuditAI can roll prior audits forward, draft evidence requests, send follow-ups, execute control tests and prepare reports. These capabilities target recurring coordination and documentation work, rather than replacing auditor judgment. Diligent says consequential actions require human approval, recommendations can be explained and overridden, and actions are captured in an audit trail. That combination is valuable where teams want automation without surrendering review authority.
Risk, controls and reporting
The platform connects audit plans to enterprise risk, supports risk prioritization and offers natural-language analysis of data. Agentic AI monitors controls for gaps and exceptions, with actions held for review. Findings can be summarized with AI and turned into board-ready reports. Together, these features connect fieldwork to leadership reporting; organizations should still expect people to review AI output and proposed actions.
Evidence, integrations and security
Evidence collection, control testing workflows, deficiency management and remediation tracking provide a structured route from testing to resolution. Data connectors for SAP, Oracle and Concur can help teams draw on systems already central to finance and operations. Diligent's audit leadership materials describe FedRAMP and DoD IL5 authorization, end-to-end encryption, audit trails and role-based access controls, a substantial security profile for organizations with demanding requirements.
Pre-built workflow templates and streamlined onboarding are intended to help organizations move from manual processes; Diligent says most complete that transition within three months. That may appeal to teams replacing spreadsheets, though the actual transition will depend on their processes and scope.
Pricing
Diligent Audit is paid software with custom pricing; prospective customers must request a quote. There is no free plan. With no published rate or seat terms to compare, teams should ask for pricing against their expected users, audit volume and implementation needs before judging total cost.
The single named plan, Diligent Audit, includes audit templates, evidence collection and findings and actions. The product also supports control testing, remediation tracking, continuous monitoring, management certifications and a SOX control library. Buyers looking for a low-cost entry point or a self-serve free tier will need to consider alternatives.
Platforms
Diligent's audit materials describe mobile apps and offline modes for fieldwork, while the product specification identifies mobile apps as web-only. That inconsistency matters to auditors working away from a desk: confirm whether native iOS or Android apps and offline access are included in the offering you would buy. The platform also lists web and API support.
Who it's for
Diligent describes its users as internal audit teams and chief audit executives responsible for planning, risk monitoring and assurance reporting. It is a strong fit for organizations that need structured control workflows, enterprise-risk context, board reporting and rigorous access controls. Smaller teams seeking transparent pricing, a free starting tier or a narrowly focused evidence tool may find its quote-led, broad platform a poor match.
Pros and cons
Pros: AuditAI spans recurring audit tasks from roll-forward through report preparation, while human approval, explainable recommendations and an audit trail preserve oversight.
Pros: Risk-linked planning, continuous control monitoring, remediation tracking and board-ready reporting connect assurance work to follow-through and leadership decisions.
Pros: FedRAMP and DoD IL5 authorization, encryption and role-based access controls suit organizations with stringent security needs.
Cons: Custom pricing and the absence of a free plan make it difficult for buyers to evaluate cost before engaging Diligent.
Cons: Mobile access is described both as app-and-offline capable and as web-only, so field teams need to resolve the discrepancy before committing.
Cons: The supported audit type is internal audit, limiting its fit for organizations seeking one platform across several audit disciplines.
Alternatives
For a different approach to governance and control management, compare SOX Compliance Software and Third-Party Risk Management Software. Organizations focused on entity administration may prefer Legal Entity Management Software, while broader audit-tool comparisons belong in Audit Management Software. Policy teams can consider HR Policy Management Software, and board-focused buyers can look at Board Portal Software.
SmartSuite Enterprise Service Desk is worth considering for teams wanting a paid Team plan at $15 a month billed annually, with a free trial and web and mobile platform support; it is a service-desk alternative rather than a direct internal-audit match. Choose VComply if a GRC alternative with a free trial is a better fit; its listed plans include a startup and nonprofit option and a Pro GRC Suite. AssurAI offers a free trial and tiered Starter, Professional and Enterprise plans, making it another option to compare for control-focused work.
Soxify is a better fit for buyers who want a free SOX-oriented starting point: its free plan covers up to 5 controls and 25 evidence requests per month, with evidence-pack export and an audit trail. ControlHatch offers a free web plan with unlimited users, entities, projects and controls, which may appeal to teams prioritizing a no-cost control workflow. For self-hosted deployment, compare iShield GRC ICFR & SOX Compliance. Workiva Audit Management is another paid audit option with customized packaging and unlimited seats or users. Consider Connected Risk SOX Compliance Management as an additional SOX-focused alternative.
Verdict
Diligent Audit is a strong choice for established internal audit teams that need risk-connected planning, control monitoring, governed AI workflows and board-level reporting in one platform. Its human approval model and security profile reinforce that case. Look elsewhere if transparent pricing, a free plan or unambiguous native mobile access is essential; those are material buying questions, not minor details.
Verdict
Diligent Audit covers the internal audit cycle, from planning and evidence work to reporting and remediation. Its AI features are subject to human review, but pricing requires a request and mobile access is listed as web-only.
Where Specifiction places it
- Audit Management Software#2 of 328.8