eGain Knowledge Hub pricing
3 plans read from egain.com
Contact Center User$25 a month per named user per monthAI-powered knowledge and guidance for contact center agents Read 12 Oct 2026 · egain.com
Enterprise User$12.50 a month per named user per monthAI-powered knowledge and guidance for enterprise users outside the contact center Read 12 Oct 2026 · egain.com
Customer Self-Service$0.20 a month per self-service session; buy in blocks of 1,000 billable session unitsSession ends on exit or after 20 minutes of inactivity; billing uses 10-minute increments rounded up Read 12 Oct 2026 · egain.com
In short
- eGain Knowledge Hub lists no free plan.
- A free trial is offered.
- Paid plans published: 3, from $0.20 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| ProProfs Knowledge Base | $0.99/mo | Yes | Yes |
| Confluence | $5.42/mo | Yes | Yes |
| Zendesk Guide | $19/mo | No | Yes |
| BlueSpice | €4.50/mo | Yes | Yes |
| GitBook | $65/mo | Yes | Yes |
| Mintlify | $450/mo | Yes | Yes |
| Slite | $10/mo | No | Yes |
| BookStack | £37.50/mo | Yes | No |