EyeOnTask
eyeontask.com
What it is
EyeOnTask is field service management software for businesses that send workers to customer sites to install, service, inspect, repair or deliver. Office staff use a browser application, while fieldworkers use a mobile app that synchronizes job and item updates. Scheduling offers day, week and month views, drag-and-drop controls and dispatching for available fieldworkers. The mobile app can work without network coverage and syncs when connectivity returns. It also supports geolocation, equipment barcode scanning, digital signatures, invoicing and payment collection. Listed integrations include QuickBooks Online, Xero Online, PayPal, Stripe, Zapier and an SMS gateway. Its REST API can create jobs and requests from another system; each credential is limited to 60 requests per minute and 1,000 per hour. The trial lasts 15 days without a credit card or setup cost, but there is no free plan. Accounts are billed per person per month with a $50 minimum transaction. The customer portal includes up to 50 customer logins, with additional charges after that. Plans are listed from $7/mo.
Spec sheet
- What it does
- EyeOnTask is a cloud and mobile field-service management platform for small and growing service businesses.Read 15 Oct 2026 · getapp.com
- API
- The public developer API is REST over HTTPS with JSON, bearer authorization and a versioned subdomain endpoint.Read 15 Oct 2026 · support.eyeontask.com
- Integrations
- Official integrations include QuickBooks Online, Xero Online, PayPal, Stripe, Zapier and an SMS gateway.Read 15 Oct 2026 · support.eyeontask.com
- Support
- Support is offered through website live chat and email, with phone support included in Premium.Read 15 Oct 2026 · support.eyeontask.com
- Founded
- 2011Read 28 Sep 2026 · eyeontask.com
- Accounting sync limits
- QuickBooks and Xero sync clients and payments both ways, while invoices move one way from EyeOnTask to the accounting system.Read 15 Oct 2026 · support.eyeontask.com
- API credentials
- Only a Super Admin can create, view or revoke API keys, and each request uses an API-key and secret pair.Read 15 Oct 2026 · support.eyeontask.com
- API extensibility
- An OpenAPI 3.0 specification is available on request for code generation or testing.Read 15 Oct 2026 · support.eyeontask.com
- API limitation
- The API accepts creation of jobs and requests but provides no outbound status data and no webhooks.Read 15 Oct 2026 · support.eyeontask.com
- API limits
- The API rate limits each credential to 60 requests per minute and 1000 requests per hour.Read 30 Sep 2026 · support.eyeontask.com
- API security
- Every API call is authenticated, anonymous endpoints are not available, and API credentials are created only by the Super Admin.Read 30 Sep 2026 · support.eyeontask.com
- Apple app details
- The iPhone app is free, 67.7 MB, rated 4+, and listed under developer EYEONTASK LLC.Read 15 Oct 2026 · apps.apple.com
- Company size
- LinkedIn lists EyeOnTask as self-owned, headquartered in Sheridan, Wyoming, with 11–50 employees and founded in 2021.Read 15 Oct 2026 · linkedin.com
- Contracts
- Contract management supports fixed, service-based, equipment-leasing and custom contracts with recurring billing options.Read 15 Oct 2026 · eyeontask.com
- Customer portal limit
- The customer portal includes up to 50 customer logins, with additional charges after 50.Read 30 Sep 2026 · eyeontask.com
- Dispatching
- Dispatchers can create a work order and notify an assigned fieldworker in real time.Read 15 Oct 2026 · eyeontask.com
- Documentation
- The knowledge base includes module guides, import instructions, integration walkthroughs, API reference material and troubleshooting pages.Read 15 Oct 2026 · support.eyeontask.com
- Equipment
- Equipment records can include ownership, location, warranty and maintenance reminders.Read 15 Oct 2026 · eyeontask.com
- Google Play details
- The Android fieldworker app listing shows 1K+ downloads and declares no data shared with third parties and no data collected.Read 15 Oct 2026 · play.google.com
- GPS and location
- The privacy policy says the mobile app may collect background GPS location to assign nearby jobs and show locations to office managers.Read 15 Oct 2026 · eyeontask.com
- Inventory
- Inventory management tracks stock and integrates item use with invoicing.Read 15 Oct 2026 · eyeontask.com
- Invoicing
- Users can create customizable invoices, email and track them, and invoice from the field after a job.Read 15 Oct 2026 · eyeontask.com
- iPhone requirements
- The fieldworker documentation requires Background App Refresh, Low Power Mode disabled and Location Services set to Always for continuous tracking.Read 15 Oct 2026 · support.eyeontask.com
- Legal developer name
- The Apple listing identifies the developer as EYEONTASK LLC.Read 15 Oct 2026 · apps.apple.com
- Limit: customization
- A Software Advice reviewer said the product needs more customization, while another reported occasional bugs causing downtime during updates.Read 15 Oct 2026 · softwareadvice.com
- Limit: GPS route detail
- A G2 reviewer said GPS does not show the exact route taken well enough to assess whether workers went off course.Read 15 Oct 2026 · g2.com
- Limit: support and reports
- A GetApp reviewer reported slow response at times, setup misalignment and job cards that can spill beyond one page.Read 15 Oct 2026 · getapp.com
- Mobile capabilities
- The mobile app supports geolocation, real-time job data synchronization, equipment barcode scanning, digital signatures, invoicing and payment collection.Read 30 Sep 2026 · eyeontask.com
- Mobile offline mode
- The fieldworker apps capture job details, documents, parts, notes, feedback and signatures offline and synchronize when connectivity returns.Read 15 Oct 2026 · play.google.com
- Office and field apps
- The office application runs in a browser while fieldworkers use a mobile app, with job and item updates synchronized between them.Read 30 Sep 2026 · support.eyeontask.com
- Offline work
- The field service mobile app supports working without network coverage and synchronizes when connectivity returns.Read 30 Sep 2026 · eyeontask.com
- Praise: ease and planning
- G2 reviewers praised the planner, client database, recurring tasks, reporting and ease of use.Read 15 Oct 2026 · g2.com
- Praise: support
- GetApp reports repeated reviewer praise for fast support responses and willingness to implement requested changes.Read 15 Oct 2026 · getapp.com
- Praise: value
- Software Finder's satisfaction scores are 9/10 for ease of use, 10/10 for value for money and 10/10 for customer support.Read 15 Oct 2026 · softwarefinder.com
- Product purpose
- EyeOnTask is field service management software for businesses that send people to sites to install, service, inspect, repair or deliver.Read 30 Sep 2026 · support.eyeontask.com
- Quotes
- The product supports quotations and estimates that can be converted into jobs.Read 15 Oct 2026 · eyeontask.com
- Rating on Apple App Store
- 5.0 out of 5 from 6 ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on G2
- 5 out of 5 from 2 displayed reviews; G2 says there are not enough reviews for buying insight.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.8 out of 5 from 75 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Finder
- 4.6 out of 5 from 10 verified reviews.Read 15 Oct 2026 · softwarefinder.com
- Scheduling
- The scheduler shows worker availability, job and worker locations, calendar views, filters and drag-and-drop allocation.Read 15 Oct 2026 · eyeontask.com
- Scheduling and dispatch
- The scheduling feature shows day, week and month schedules, supports drag-and-drop, and helps dispatch available fieldworkers.Read 30 Sep 2026 · eyeontask.com
- Security and privacy
- The privacy policy says EyeOnTask does not sell, rent or share personally identifiable information without consent, subject to legal disclosures.Read 15 Oct 2026 · eyeontask.com
- Target customers
- EyeOnTask says it serves small and mid-sized businesses and has clientele of more than 1000 worldwide.Read 30 Sep 2026 · eyeontask.com
- Terms limitation
- The terms provide the service as-is and disclaim warranties for security, reliability, availability, accuracy and uninterrupted operation.Read 15 Oct 2026 · eyeontask.com
- Trial and billing
- The trial lasts 15 days with no credit card or setup cost, and accounts are billed per person per month with a $50 minimum transaction.Read 30 Sep 2026 · support.eyeontask.com
Plans and prices
Strong points and limits
Strong points
- Mobile app supports offline work and later synchronization.
- Scheduling includes day, week and month views.
- Mobile app supports geolocation and equipment barcode scanning.
- REST API can create jobs and requests from another system.
- 15-day trial requires no credit card or setup cost.
Limits
- There is no free plan.
- Accounts have a $50 minimum transaction.
- Customer portal includes up to 50 logins before additional charges.
- API credentials are limited to 60 requests per minute.
Who it suits
It suits small and mid-sized businesses that coordinate fieldworkers and need scheduling, dispatch, job updates or mobile work in the field. Businesses connecting another system can use its REST API, subject to the listed rate limits.
Verdict
EyeOnTask combines office scheduling with fieldworker mobile tools, including offline operation. Check the per-person billing minimum, portal login allowance and API limits against your workflow.
Where Specifiction places it
- Garage Door Software#2 of 259.2