ProHelper
prohelper.io
What it is
ProHelper is a field service management platform for local service businesses, including plumbing, pool service, landscaping, and cleaning. It combines customer management, requests, jobs and visits, scheduling and routing, estimates, invoicing, and payments. Technicians can view routes, complete visits, capture photos, and update jobs offline; changes sync when connectivity returns. No-code tools cover custom fields, forms, page layouts, saved views, and dropdowns. Listed integrations include QuickBooks Online, Samsara fleet GPS, and Quo calling and texting; Zapier is marked coming soon. Spreadsheet imports and exports support data portability, and the public API allows reading and writing ProHelper data on the Professional plan. Plans are billed monthly per user: Essentials is $35 a month, Growth is $49 a month, and Professional is $69 a month. There is no user cap on any plan. A 30-day free trial requires no credit card, and accounts pause without automatic billing if no paid plan is selected afterward. ProHelper is available in English and Spanish on Android, iOS, and the web.
Spec sheet
- What it does
- ProHelper combines CRM, jobs, scheduling, routing, invoicing, payments, inventory, team management and reporting for local service businesses.Read 15 Oct 2026 · prohelper.io
- Product
- ProHelper describes itself as an all-in-one field service management platform for local service businesses.Read 30 Sep 2026 · prohelper.io
- API
- The public API is available on the Professional plan and supports reading and writing ProHelper data programmatically.Read 30 Sep 2026 · prohelper.io
- Integrations
- The maker lists QuickBooks Online, Samsara fleet GPS, and Quo calling and texting; Zapier is marked coming soon.Read 30 Sep 2026 · prohelper.io
- Support
- Technical support is listed as included with Essentials.Read 30 Sep 2026 · prohelper.io
- Accounting
- Growth includes ledgers, bills, deposits, payouts, refunds, expenses, financial statements and job profitability tracking.Read 15 Oct 2026 · prohelper.io
- Annual billing
- Annual billing is offered with savings of about 10% compared with monthly pricing.Read 15 Oct 2026 · prohelper.io
- Apple listing identity
- The Apple listing is for a separate MyProHelper HVAC app by Benchmark Computing, not confirmed as the prohelper.io product.Read 15 Oct 2026 · apps.apple.com
- Apple reviewer praise (separate MyProHelper listing)
- Reviewers praise saving time through one-time data entry, phone-based invoicing/photos and access to job details in basements.Read 15 Oct 2026 · apps.apple.com
- Availability
- The maker says ProHelper is available in English and Spanish.Read 30 Sep 2026 · prohelper.io
- Coming-soon limits
- Automations, workflows, sales management, marketing management, contract management, knowledge library and Zapier are marked as still in development.Read 15 Oct 2026 · prohelper.io
- Cookie policy
- The cookie policy says ProHelper uses essential and Google Analytics cookies and does not sell personal data.Read 15 Oct 2026 · prohelper.io
- Core workflow
- The platform combines CRM, job management, scheduling and routing, estimates, invoicing, and payments.Read 30 Sep 2026 · prohelper.io
- CRM
- The CRM stores accounts, contacts, properties, equipment history, requests and customer timelines.Read 15 Oct 2026 · prohelper.io
- Customization
- Growth provides no-code custom fields, forms, page layouts, views, dropdowns and actions.Read 15 Oct 2026 · prohelper.io
- Data portability
- Excel/CSV import and spreadsheet export are provided for customers, properties, items, accounts, jobs, invoices and payments.Read 15 Oct 2026 · prohelper.io
- Documentation limit
- The terms page says the full terms will be available soon, indicating incomplete legal documentation.Read 15 Oct 2026 · prohelper.io
- Google Play data safety (separate MyProHelper listing)
- The MyProHelper Android listing says location and messages may be shared, location and personal data may be collected, data is encrypted in transit and deletion requests are supported.Read 15 Oct 2026 · play.google.com
- Google Play developer (separate MyProHelper listing)
- The Android listing identifies BENCHMARK COMPUTING, INC. in Piney Flats, Tennessee as developer.Read 15 Oct 2026 · play.google.com
- Industry coverage
- The company says ProHelper supports more than 18 service industries and is available in English and Spanish.Read 15 Oct 2026 · prohelper.io
- Invoicing
- Completed work can become invoices in one click, with partial or full payments and QuickBooks synchronization.Read 15 Oct 2026 · prohelper.io
- Mobile and offline
- ProHelper says technicians can view routes, complete visits, capture photos, and update jobs offline, with changes syncing when connectivity returns.Read 30 Sep 2026 · prohelper.io
- Offline field work
- Technicians can use My Day, photos, notes and job details without connectivity, with synchronization after reconnecting.Read 15 Oct 2026 · prohelper.io
- Online payments
- Card payments on estimates and invoices are included with Growth and reconcile to the related invoice.Read 15 Oct 2026 · prohelper.io
- Plan limits
- Pricing is per user per month, and the pricing FAQ says there is no user cap on any plan.Read 30 Sep 2026 · prohelper.io
- Price book
- Products and services can be maintained in a reusable Items catalog for estimates and invoices.Read 15 Oct 2026 · prohelper.io
- Public API
- Professional includes API endpoints that let developers read and write ProHelper data programmatically.Read 15 Oct 2026 · prohelper.io
- QuickBooks integration
- QuickBooks Online synchronizes customers, invoices and payments with ProHelper.Read 15 Oct 2026 · prohelper.io
- Quo integration
- Professional connects Quo calls and texts to ProHelper account and contact records.Read 15 Oct 2026 · prohelper.io
- Rating on Apple App Store (separate MyProHelper listing)
- 5.0 out of 5 from 3 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Trustpilot (unrelated UK My ProHelper cleaning company)
- 4.6 out of 5 from 22 reviewsRead 15 Oct 2026 · trustpilot.com
- Samsara integration
- Growth can pull live Samsara vehicle locations and telematics into scheduling and routing.Read 15 Oct 2026 · prohelper.io
- Scheduling
- Scheduling provides drag-and-drop calendars, route building, recurring visits and dispatch workflows.Read 15 Oct 2026 · prohelper.io
- Security controls
- ProHelper states that it provides secure sign-in, access control, audit logging and activity history.Read 15 Oct 2026 · prohelper.io
- Security disclosure
- The maker's older how-it-works page lists multi-level security and audit logging, but does not specify a compliance certification there.Read 30 Sep 2026 · prohelper.io
- Security features
- The terms page lists multi-level security, data archiving, audit logging and account deletion features.Read 15 Oct 2026 · prohelper.io
- Target users
- The maker describes ProHelper as built for local service businesses and names trades such as plumbing, pool service, landscaping, and cleaning.Read 30 Sep 2026 · prohelper.io
- Trial billing behavior
- After the 30-day trial, no automatic charge occurs; an account pauses while its data is retained if no plan is selected.Read 15 Oct 2026 · prohelper.io
- Trial terms
- The 30-day free trial requires no credit card; the maker says accounts pause without automatic billing if a user does not choose a paid plan afterward.Read 30 Sep 2026 · prohelper.io
- Trustpilot complaint (unrelated company)
- One reviewer said the provider did not arrive, although a refund was issued.Read 15 Oct 2026 · trustpilot.com
- Trustpilot praise (unrelated company)
- Reviewers commonly praise punctual, professional and trustworthy oven-cleaning service.Read 15 Oct 2026 · trustpilot.com
- User limits
- Pricing is per login user and the company states there is no user cap on any plan.Read 15 Oct 2026 · prohelper.io
- Zapier status
- Zapier integration is listed as coming soon on Professional and will be included when released.Read 15 Oct 2026 · prohelper.io
Plans and prices
Strong points and limits
Strong points
- Includes CRM, job management, scheduling, and payments
- Technicians can update jobs offline
- No-code customization covers fields, forms, and layouts
- 30-day trial requires no credit card
Limits
- Essentials starts at $35 a month per user
- Public API is available on Professional
- Zapier is marked coming soon
Who it suits
ProHelper is intended for local service businesses that need to manage jobs, schedules, estimates, invoices, and payments. It may suit field teams that need offline mobile workflows and spreadsheet data exchange.
Verdict
ProHelper covers core field-service workflows and includes offline technician features. Check the per-user monthly plan costs and which plan includes the API before choosing.
Where Specifiction places it
- Garage Door Software#8 of 258.6