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FranchiZeManager

franchizemanager.com

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Visit franchizemanager.com
Spec score 8.0 #7 of 22 in Franchise CRM Software

What it is

FranchiZeManager is a cloud franchise management system for franchisors managing the franchise lifecycle. Its more than 30 modules can be combined and expanded over time. Recruitment tools include candidate CRM, online applications, candidate autoloaders, and dashboards; other modules cover franchisee management, onboarding, audits, area developers, disclosure documents, royalties, and end-of-term processes. The Enterprise package lists APIs and integrations, and MS Outlook Sync is also listed. Its documented REST API can accept candidate submissions from websites, social media pages, and campaigns. The maker says Version 12 introduced a mobile interface for smartphones and tablets. Plans are billed monthly, with prices available on request and fees varying by location, modules, and logins. The maker says data is backed up every 24 hours and retained in backups for 14 days. Customer data belongs to the customer and will not be shared or sold, according to the maker. Hosting providers are in the United States, Australia, Singapore, and Ireland; data location is discussed before installation. The maker describes installation preparation and initial logins as taking up to two business days, with implementation averaging two to three weeks and ongoing support.

Spec sheet

Purpose
FranchiZeManager is a cloud franchise management system designed for franchisors to manage the franchise lifecycle.Read 30 Sep 2026 · franchizemanager.com
API
A REST endpoint accepts POST requests to create candidate records at api.franchizemanager.com/fzm/loadenquiry using installation-specific BSVName and PIN values.Read 21 Oct 2026 · franchizemanager.com
Integrations
Lead autoloaders can use website forms, social media, email parsing, Zapier and the API, and setup is included during onboarding.Read 21 Oct 2026 · franchizemanager.com
Headquarters
Dee Why, New South Wales, AustraliaRead 28 Sep 2026 · franchizemanager.com
Founded
2009Read 28 Sep 2026 · franchizemanager.com
API limits
The documented API endpoint has a five-second timeout and accepts JSON headers with defined optional and mandatory fields.Read 21 Oct 2026 · franchizemanager.com
Availability
The homepage claims system uptime of 99.99% or higher.Read 30 Sep 2026 · franchizemanager.com
Backups
FranchiZeManager states that it performs daily backups, weekly regional off-site backups and point-in-time recovery using 14 days of transaction logs.Read 21 Oct 2026 · franchizemanager.com
Browser requirements
The service is web-only and is intended to run in modern standards-compliant browsers including Edge, Firefox, Chrome, Safari and Opera.Read 21 Oct 2026 · franchizemanager.com
Cancellation
Customers may give 30 days’ written notice, export their data and have the site and remaining data permanently deleted after export confirmation.Read 21 Oct 2026 · franchizemanager.com
Company profile
LinkedIn lists FranchiZeManager as a 51–200 employee information-technology company headquartered in Dee Why, NSW, founded in 2004.Read 21 Oct 2026 · linkedin.com
Customer and stock tools
The product includes franchisee customer databases, customer invoicing and online stock ordering with order tracking.Read 21 Oct 2026 · franchizemanager.com
Customization limit
Customers cannot perform installation customizations themselves; the maker’s team handles them, with Enterprise custom work quoted fixed-price or hourly.Read 21 Oct 2026 · franchizemanager.com
Data locations
The privacy policy says hosting providers are in the United States, Australia, Singapore, and Ireland, with data location discussed before installation.Read 30 Sep 2026 · franchizemanager.com
Data ownership
The maker says customer data belongs to the customer and that it will not share or sell that data.Read 30 Sep 2026 · franchizemanager.com
Data residency
The FAQ names Sydney and Perth for Australia/New Zealand/Asia, Virginia/California/Oregon for the USA/Canada, and Ireland/Frankfurt for the UK/Europe.Read 21 Oct 2026 · franchizemanager.com
Documentation
The public knowledge base lists 12 getting-started articles, 7 hints-and-tips articles, 21 candidate articles and 3 audit articles.Read 21 Oct 2026 · franchizemanager.com
Field visits and audits
Field visits can be scheduled, tracked and reported, with scored audit items, thresholds, benchmarks and follow-up tasks.Read 21 Oct 2026 · franchizemanager.com
Franchisee management
Franchisee records can contain agreements, renewal dates, correspondence and automated lifecycle activities.Read 21 Oct 2026 · franchizemanager.com
Implementation
The FAQ says installations without customization can be ready in one to two business days, with typical implementation taking three to four weeks.Read 21 Oct 2026 · franchizemanager.com
Legal entity
Crunchbase identifies the legal name as Hatchit Systems, with Rodney Boyd as CEO and founder and operating status active.Read 21 Oct 2026 · crunchbase.com
Mobile access
The maker says Version 12 introduced a mobile user interface for access on smartphones and tablets.Read 30 Sep 2026 · franchizemanager.com
Module count
The platform offers more than 30 standard modules that can be combined and expanded over time.Read 21 Oct 2026 · franchizemanager.com
Modules
The platform offers over 30 franchise management modules that customers can combine and expand over time.Read 30 Sep 2026 · franchizemanager.com
Network management
Modules cover franchisee management, onboarding, audits, area developers, disclosure documents, royalties, and end of term.Read 30 Sep 2026 · franchizemanager.com
Notable news
A February 28, 2025 release announced a redesigned Audits/Field Visits module with improved usability and added functionality starting March 1, 2025.Read 21 Oct 2026 · franchizemanager.com
Onboarding
The onboarding module manages milestones, tasks, open dates, assignments, progress reports and reminders for new franchise locations.Read 21 Oct 2026 · franchizemanager.com
Online applications
Candidates can complete franchise application and disclosure forms online, with embedded informational video supported.Read 21 Oct 2026 · franchizemanager.com
Operations manual
Users can publish searchable operations manuals and track and report document reads.Read 21 Oct 2026 · franchizemanager.com
Ownership and funding
The maker’s About page says the business is privately owned and self-funded, with more than 120 clients across four continents as of 2024+.Read 21 Oct 2026 · franchizemanager.com
Praise: responsiveness
Trustburn reviewers repeatedly describe the team as professional, responsive, knowledgeable and able to deliver projects on time.Read 21 Oct 2026 · trustburn.com
Pricing model
Fees are billed monthly, vary by location, modules and logins, scale by franchise-unit bands and modules, and are not charged per user.Read 21 Oct 2026 · franchizemanager.com
Product purpose
FranchiZeManager is a cloud system intended to manage the full franchise lifecycle for franchisors.Read 21 Oct 2026 · franchizemanager.com
Rating on Trustburn
Hatchit Software Solutions, the linked maker, has a rating of 3.9 out of 5 from 9 reviews.Read 21 Oct 2026 · trustburn.com
Recruitment
Recruitment features include candidate CRM, online applications, candidate autoloaders, and recruitment dashboards.Read 30 Sep 2026 · franchizemanager.com
Recruitment CRM
Its recruitment CRM tracks candidates from first contact through franchisee appointment, including notes, email archiving and audit trails.Read 21 Oct 2026 · franchizemanager.com
Royalties
The royalties module calculates franchise and marketing fees and can generate scheduled PDF invoices.Read 21 Oct 2026 · franchizemanager.com
Security and backups
The maker says data is stored in a professionally managed data centre, backed up every 24 hours, and retained in backups for 14 days.Read 30 Sep 2026 · franchizemanager.com
Security and hosting
The maker says data is held in enterprise-class data centres with redundant power and internet on cloud infrastructure.Read 21 Oct 2026 · franchizemanager.com
Self-hosting
The maker says customers cannot install or manage FranchiZeManager in their own IT environment because hosting is handled as a cloud service.Read 21 Oct 2026 · franchizemanager.com
SignRequest integration
SignRequest-signed documents are checked every 15 minutes, added to the related profile and accompanied by a signing log.Read 21 Oct 2026 · franchizemanager.com
SoftwareSuggest reviews
SoftwareSuggest lists FranchiZeManager with zero user reviews and asks visitors to submit the first review.Read 21 Oct 2026 · softwaresuggest.com
SoftwareSuggest support
SoftwareSuggest lists email as the available support channel and describes the product as serving startups, SMBs, mid-market companies and enterprises.Read 21 Oct 2026 · softwaresuggest.com
Support and onboarding
The maker says installation preparation and initial logins take up to two business days, with an average implementation timeframe of two to three weeks and ongoing support.Read 30 Sep 2026 · franchizemanager.com
Trustburn transparency
Trustburn marks the Hatchit listing as company-info unverified, says it does not actively request reviews and says it has not responded to negative reviews.Read 21 Oct 2026 · trustburn.com

Plans and prices

Enterprise Price not published Monthly fee varies by location, modules and logins All listed modules · APIs & Integrations · Comms Blasts · Operations Manual · Franchisee Logins · MS Outlook Sync · Staff · Franchise Forms · News & FAQs · Supplier Agreements · Forums · Local Area Marketing · Events · FranchiZeTrainer · Job Management · Stock · Customisation Read 21 Oct 2026 · franchizemanager.com
Enterprise Priced on request Monthly; fee varies by location, modules, and logins All listed modules including APIs and integrations, royalties, feedback, customisation, and job management · unlimited users Read 30 Sep 2026 · franchizemanager.com
Essentials Price not published Monthly fee varies by location, modules and logins Candidates CRM · Online Applications · On-boarding · Contacts · Franchise Management · Franchisee Partners · Notes · Tasks · Documents · Email Archive · Reminders · Unlimited Candidates · Unlimited Documents · Unlimited Users · Unlimited Transactions Read 21 Oct 2026 · franchizemanager.com
Essentials Priced on request Monthly; fee varies by location, modules, and logins Recruitment features plus onboarding, franchise management, franchisee partners, email archive, and reminders · unlimited users Read 30 Sep 2026 · franchizemanager.com
Pro Priced on request Monthly; fee varies by location, modules, and logins Essentials features plus audits, area developers, disclosure documents, e-signing, breach notices, sites and leases, and end of term · unlimited users Read 30 Sep 2026 · franchizemanager.com
Pro Price not published Monthly fee varies by location, modules and logins Candidates CRM · Online Applications · On-boarding · Franchise Management · Franchisee Partners · Audits & Evaluations · Area Developers · Disclosure Docs · Electronic Document Signing · Breach Notices · Sites & Leases · End of Term · Notes · Tasks · Documents · Dashboards · Notifications · Email Archive · Reminders Read 21 Oct 2026 · franchizemanager.com
Recruitment Price not published Monthly fee varies by location, modules and logins Candidates CRM · Online Applications · Contacts · Notes · Tasks · Documents · Dashboards · Notifications · Candidate Autoloaders · Unlimited Candidates · Unlimited Documents · Unlimited Users · Unlimited Transactions Read 21 Oct 2026 · franchizemanager.com
Recruitment Priced on request Monthly; fee varies by location, modules, and logins Candidates CRM · online applications · contacts · notes, tasks, documents, dashboards · unlimited candidates, documents, users, and transactions Read 30 Sep 2026 · franchizemanager.com

Every FranchiZeManager plan and price →

Strong points and limits

Strong points

  • More than 30 combinable franchise management modules
  • Recruitment tools include candidate CRM and online applications
  • REST API accepts candidate submissions from websites and campaigns
  • Backups occur every 24 hours and are retained 14 days

Limits

  • Pricing is available on request
  • Fees vary by location, modules, and logins
  • Implementation averages two to three weeks

Who it suits

FranchiZeManager suits franchisors seeking recruitment tools and lifecycle management modules in one system. Its mobile interface and REST API may also be relevant to organizations managing candidate submissions across web and social channels.

Verdict

FranchiZeManager covers recruitment as well as franchisee and network operations through modular plans. Buyers need to request pricing, and the maker describes an average implementation timeframe of two to three weeks.

Where Specifiction places it

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