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FraudLabs Pro

fraudlabspro.com

From $29.95/mo Free plan WebiOSAndroidAPIBrowser extension
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Spec score 9.2 #1 of 31 in Payment Fraud Detection Software

What it is

FraudLabs Pro screens e-commerce orders for payment fraud, helping merchants assess risk and reduce fraud losses and chargebacks. It assigns transactions a fraud score and suggests whether to approve, review, or reject them. Its validation signals cover IP location and proxy status, billing and shipping addresses, accounts, email, disposable phones, credit cards, transactions, devices, and blacklists. The service uses transaction histories and merchants’ approval, rejection, and blacklisting actions to learn fraud patterns. Merchants can connect through ready-made modules for platforms including Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, OpenCart, and WHMCS, or use the REST API. Micro is free at free and allows 500 queries per month for businesses with monthly sales under 25K USD. Mini costs $29.95 a month; larger plans increase query and rule limits. Subscriptions are monthly, with no yearly option listed. A free 14-day Medium trial is available. Micro includes the Android and iOS app and Standard Support; paid plans list Priority Support.

Spec sheet

What it does
FraudLabs Pro screens ecommerce orders in real time and returns fraud analysis to help merchants reduce payment fraud and chargebacks.Read 14 Oct 2026 · fraudlabspro.com
Purpose
FraudLabs Pro screens e-commerce orders for payment fraud and helps merchants reduce fraud losses and chargebacks.Read 30 Sep 2026 · fraudlabspro.com
Trial
The sign-up page offers a free 14-day Medium trial plan.Read 30 Sep 2026 · fraudlabspro.com
Integrations
Ready-made modules are offered for platforms including PrestaShop, OpenCart, Magento, Shopify, and WooCommerce, with more than 20 plugins advertised.Read 14 Oct 2026 · fraudlabspro.com
Mobile apps
The Micro plan includes the FraudLabs Pro app for Android and iOS.Read 30 Sep 2026 · fraudlabspro.com
Support
The pricing page lists Standard Support for Micro and Priority Support for the paid plans.Read 30 Sep 2026 · fraudlabspro.com
Headquarters
LinkedIn lists Hexasoft Development Sdn. Bhd. headquarters in Bayan Lepas, Penang, Malaysia.Read 14 Oct 2026 · my.linkedin.com
Account takeover
The Medium plan and above include a new account-takeover fraud-prevention capability.Read 14 Oct 2026 · fraudlabspro.com
Anomaly detection
AI anomaly detection analyzes historical sales patterns, including hourly sales and IP or shipping-location anomalies, and can alert by email or Slack.Read 14 Oct 2026 · fraudlabspro.com
Company identity
FraudLabs Pro is a trademark and service of Hexasoft Development Sdn. Bhd., a Malaysian company.Read 14 Oct 2026 · fraudlabspro.com
Custom rules
Merchants can create configurable validation rules that trigger approve, manual-review, or reject actions.Read 14 Oct 2026 · fraudlabspro.com
Documentation
The vendor provides a quick-start guide, developer reference, sandbox guidance, tutorials, FAQs, and installation instructions for plugins.Read 14 Oct 2026 · fraudlabspro.com
Founded and size
LinkedIn lists Hexasoft as founded in 2002 with 11–50 employees; Crunchbase lists FraudLabs Pro as private with 1–10 employees.Read 14 Oct 2026 · my.linkedin.com
Founder
Crunchbase identifies Kim Loong Liew as founder and CEO of FraudLabs Pro.Read 14 Oct 2026 · crunchbase.com
Fraud scoring
Each transaction receives a fraud score with a recommended approve, review, or reject action.Read 14 Oct 2026 · fraudlabspro.com
Free plan limit
The Micro plan allows 500 queries per month and is listed for businesses with monthly sales under 25K USD.Read 30 Sep 2026 · fraudlabspro.com
Intended customers
The FAQ says the service is suitable for businesses ranging from startups to enterprises that accept online payments and want to minimize fraud risk.Read 30 Sep 2026 · fraudlabspro.com
Licence
The hosted FraudLabs Pro service is proprietary under terms that prohibit copying, reverse engineering, or derivative works; individual SDK packages are separately published under MIT licences.Read 14 Oct 2026 · fraudlabspro.com
Limit: dated interface
A G2 reviewer reports that the interface looks dated and that complex custom-rule configuration could be more intuitive.Read 14 Oct 2026 · g2.com
Limit: false positives
A G2 reviewer says VPN or payment-type signals sometimes flag legitimate orders and should not be decisive alone.Read 14 Oct 2026 · g2.com
Limit: plugin/payment conflict
A Capterra reviewer reported WooCommerce payment-plugin conflicts that marked unpaid transactions as paid and required removing the plugin.Read 14 Oct 2026 · capterra.com
Limit: pricing and rule limits
WordPress reviewers complain that the free tier lacks needed filters, fraud attempts consume validation quota, and paid pricing is difficult for very small businesses.Read 14 Oct 2026 · wordpress.org
Limit: SMS usability
A WordPress reviewer says the SMS verification extension confused customers and was disabled.Read 14 Oct 2026 · wordpress.org
Machine learning
The service trains models from merchant approval, rejection, and blacklist feedback to improve fraud prediction.Read 14 Oct 2026 · fraudlabspro.com
Merchant network
Blacklist intelligence is contributed by a global merchant network and used to identify repeated fraud patterns.Read 14 Oct 2026 · fraudlabspro.com
Notable news: anomaly detection
FraudLabs Pro announced advanced anomaly detection on August 5, 2026, extending historical analysis from 14 to 28 days.Read 14 Oct 2026 · fraudlabspro.com
Payment feedback API
A payment-feedback endpoint lets merchants submit gateway outcomes and response messages to improve future fraud analysis.Read 14 Oct 2026 · fraudlabspro.com
PHP package
The public PHP SDK is distributed on Packagist, requires PHP 5.4 or newer and cURL, and is marked MIT licensed.Read 14 Oct 2026 · packagist.org
Praise: ease and value
GetApp reviewers describe setup as taking minutes, the interface as easy to use, and the free 500-validation tier as useful for small businesses.Read 14 Oct 2026 · getapp.com
Praise: effectiveness
G2 reviewers praise accurate risk scoring, fewer chargebacks, reduced manual review, and real-time transaction decisions.Read 14 Oct 2026 · g2.com
Privacy and data
The privacy policy says the service processes order-related information to assess e-commerce fraud and provides a process to request data deletion or opt out of sale of personal data.Read 30 Sep 2026 · fraudlabspro.com
Rating on Capterra
4.4 out of 5 from 41 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 3 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.4 out of 5 from 41 reviewsRead 14 Oct 2026 · getapp.com
Rating on Google Play
3.7 out of 5 from 35 reviewsRead 14 Oct 2026 · play.google.com
Rating on Trustpilot
4.6 out of 5 from 138 reviewsRead 14 Oct 2026 · trustpilot.com
Rating on TrustRadius
8 out of 10 from 1 reviewRead 14 Oct 2026 · trustradius.com
Rating on WordPress.org
4.2 out of 5 from 18 reviewsRead 14 Oct 2026 · wordpress.org
REST API
The order-screening API uses POST https://api.fraudlabspro.com/v2/order/screen and accepts an API key plus transaction fields.Read 14 Oct 2026 · fraudlabspro.com
Risk scoring
The service assigns transactions a fraud score and provides recommended actions such as approve, review, or reject.Read 30 Sep 2026 · fraudlabspro.com
Sandbox
Paid accounts can enable Sandbox Mode to test rules and transactions before going live.Read 14 Oct 2026 · fraudlabspro.com
SDKs
Official SDKs are listed for PHP, Java, Python, Ruby, .NET, Node.js, Rust, Go, Kotlin, and Scala, with sample code in those languages plus cURL and VB.NET.Read 14 Oct 2026 · fraudlabspro.com
Security and compliance
The Data Processing Addendum says the parties will maintain technical and organizational security measures appropriate to personal-data processing risks and refers to GDPR Article 32 measures.Read 30 Sep 2026 · fraudlabspro.com
Security controls
The data-processing addendum states TLS 1.2-or-higher encryption in transit, AES-256 encryption at rest, monitoring and logging, vulnerability scanning, access controls, and firewalls.Read 14 Oct 2026 · fraudlabspro.com
Service availability
The public API status page showed 100% uptime for the previous 24 hours and the preceding one-month window when checked.Read 14 Oct 2026 · status.fraudlabspro.com
Subscription term
The FAQ says subscriptions are monthly and that FraudLabs Pro does not offer yearly subscriptions.Read 30 Sep 2026 · fraudlabspro.com
Validation coverage
Checks include IP geolocation, proxies, billing and shipping addresses, user accounts, email, phones, cards, devices, transaction velocity, and blacklists.Read 14 Oct 2026 · fraudlabspro.com
Validation signals
Validations include IP location and proxy, billing and shipping addresses, user accounts, email, disposable phone, credit card, transaction, device, and blacklist checks.Read 30 Sep 2026 · fraudlabspro.com

Plans and prices

Micro Free No commitment 500 queries/mo and sales under $25K/mo · 5 validation rules · 0 grouping rules · 0 subaccounts · 50 custom blacklists · standard support Read 14 Oct 2026 · fraudlabspro.com
Mini $29.95 a month Per Month 1,500 queries/mo · 5 validation rules · 1 grouping rule · 0 subaccounts · 150 custom blacklists · priority support Read 14 Oct 2026 · fraudlabspro.com
Small $99.95 a month Per Month 5,000 queries/mo · 10 validation rules · 2 grouping rules · 1 subaccount · 500 custom blacklists · priority support Read 14 Oct 2026 · fraudlabspro.com
Medium $249.95 a month Per Month 25,000 queries/mo · 20 validation rules · 5 grouping rules · 2 subaccounts · 2,500 custom blacklists · payment API · ATO prevention Read 14 Oct 2026 · fraudlabspro.com
Large $499.95 a month Per Month 100,000 queries/mo · 30 validation rules · 10 grouping rules · 4 subaccounts · 10,000 custom blacklists · advanced anomaly detection Read 14 Oct 2026 · fraudlabspro.com
Enterprise $1,249.95 a month Per Month 500,000 queries/mo · 40 validation rules · 20 grouping rules · 8 subaccounts · 50,000 custom blacklists · malware exploit validation Read 14 Oct 2026 · fraudlabspro.com

Every FraudLabs Pro plan and price →

Strong points and limits

Strong points

  • Scores transactions and recommends approve, review, or reject.
  • Checks address, account, device, and blacklist signals.
  • Ready-made modules and a REST API are listed.
  • Free Micro plan allows 500 queries monthly.
  • Free 14-day Medium trial is available.

Limits

  • Micro is limited to 500 queries per month.
  • Micro is listed for sales under 25K USD monthly.
  • Yearly subscriptions are not offered.
  • No chargeback guarantee is listed.

Who it suits

It suits businesses accepting online payments, from startups to enterprises, that want to assess transaction fraud risk. Merchants can connect through listed e-commerce modules or the REST API.

FraudLabs Pro in depth

Read the full write-up

Overview

FraudLabs Pro is an online order-screening service for merchants that want a fraud score and a suggested decision before fulfilling a payment. It suits stores that need configurable checks across order and customer signals, from a free entry plan to high-volume monthly tiers. Its broad validation coverage is useful, but query allowances and rule counts—not a chargeback guarantee—define its value.

Key features

Each transaction gets a fraud score with a recommended approve, review, or reject action. That gives teams a structured way to triage orders, while leaving the final decision and any resulting loss with the merchant.

Checks span IP location and proxy use, billing and shipping addresses, accounts, email, disposable phone numbers, cards, transaction details, devices, and blacklists. Custom rules, real-time scoring, and device fingerprinting give merchants room to tune screening; the number of validation and grouping rules available depends on plan.

Machine learning uses transaction history together with merchants’ approval, rejection, and blacklisting actions to learn fraud patterns. Ready-made modules cover platforms such as Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, OpenCart, and WHMCS; a REST API is also offered. The Micro plan includes Android and iOS apps.

The service is for online transactions and does not include a chargeback guarantee. Its privacy policy describes processing order-related information for fraud assessment and a process for requesting deletion or opting out of sale of personal data. Its data-processing terms refer to technical and organizational measures appropriate to processing risks, including GDPR Article 32 measures.

Pricing

FraudLabs Pro has a free Micro plan and monthly paid subscriptions; it does not offer yearly subscriptions. Micro is aimed at businesses with monthly sales under 25K USD and allows 500 queries per month, five validation rules, no grouping rules or sub accounts, 50 custom blacklists, and Standard Support. The 500-query ceiling makes it a constrained starting point rather than a fit for sustained higher-volume screening.

Paid plans include Priority Support, with higher tiers increasing query capacity, rules, grouping, sub accounts, and blacklist capacity:

PlanPriceMonthly queriesValidation / grouping rulesSub accountsCustom blacklistsMini$29.95 a month1,5005 / 10150Small$99.95 a month5,00010 / 21500Medium$249.95 a month25,00020 / 522,500Large$499.95 a month100,00030 / 10410,000Enterprise$1,249.95 a month500,00040 / 20850,000Mini is the first paid step above Micro’s query limit, but offers no sub accounts. Small adds one; Medium and above offer greater capacity and more rules for teams with heavier workloads or more complex setups. A free 14-day Medium trial lets merchants assess that tier before committing.

Platforms

FraudLabs Pro supports web, API, Android, and iOS. Its storefront modules suit merchants using supported commerce systems, while the REST API offers an integration route for other setups.

Who it's for

This is a sensible fit for online merchants who want configurable transaction screening and can match their monthly order flow to a query tier. Startups can begin on Micro, while merchants needing more rules, grouped rules, or separate sub accounts have a clear paid progression. It is less suitable for buyers seeking guaranteed chargeback reimbursement or yearly billing.

Pros and cons

Pros: Broad order and customer validation signals give merchants more than a single payment check; machine learning incorporates merchant decisions; ready-made modules and a REST API cover different integration approaches.

Pros: Micro costs nothing, and a free 14-day Medium trial provides a chance to evaluate a higher-capacity tier.

Cons: Micro is capped at 500 queries monthly and five validation rules, with no grouping rules or sub accounts, limiting its usefulness as screening needs grow.

Cons: Paid plans are monthly only, and the service does not guarantee chargebacks.

Alternatives

IPQualityScore Fraud Prevention is worth comparing for merchants who want a free tier with 1,000 lookups per month, 10 custom rules, and stated daily and CSV-upload limits; its Startup plan is 99.00 USD.

Stripe Radar is a relevant alternative for businesses on standard payments pricing seeking included AI fraud prevention for card payments and card testing.

Ravelin offers a customized platform tailored to business goals, risk appetite, and setup, with demo or call contact for pricing.

SAS Visual Statistics may suit buyers seeking enterprise-scale statistical modeling on SAS Viya.

Vesta is another paid alternative to consider.

DataVisor Fraud Platform is a custom enterprise option with demo requests for pricing; Sift Payment Protection uses contact pricing.

Braintree ACH Direct Debit is a different proposition: standard ACH direct debit processing at $0.75, paid once, with a maximum fee of $5.00 for eligible merchants and US accounts.

For broader comparisons, see our Payment Fraud Detection Software and Fraud Detection Software lists.

Verdict

Choose FraudLabs Pro if you run an online store and want configurable risk scoring, broad validation signals, and a plan that can scale from low-volume use to enterprise query capacity. Its main draw is the combination of adaptable checks and commerce integrations; look elsewhere if your priority is chargeback coverage or yearly subscriptions.

Verdict

FraudLabs Pro combines transaction scoring, validation signals, and merchant feedback to help screen online orders. Check the Micro limits or compare paid monthly plans against your query and rule requirements.

Where Specifiction places it

Alternatives to FraudLabs ProAll alternatives →