FraudLabs Pro

Overview

FraudLabs Pro is an online order-screening service for merchants that want a fraud score and a suggested decision before fulfilling a payment. It suits stores that need configurable checks across order and customer signals, from a free entry plan to high-volume monthly tiers. Its broad validation coverage is useful, but query allowances and rule counts—not a chargeback guarantee—define its value.

Key features

Each transaction gets a fraud score with a recommended approve, review, or reject action. That gives teams a structured way to triage orders, while leaving the final decision and any resulting loss with the merchant.

Checks span IP location and proxy use, billing and shipping addresses, accounts, email, disposable phone numbers, cards, transaction details, devices, and blacklists. Custom rules, real-time scoring, and device fingerprinting give merchants room to tune screening; the number of validation and grouping rules available depends on plan.

Machine learning uses transaction history together with merchants’ approval, rejection, and blacklisting actions to learn fraud patterns. Ready-made modules cover platforms such as Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, OpenCart, and WHMCS; a REST API is also offered. The Micro plan includes Android and iOS apps.

The service is for online transactions and does not include a chargeback guarantee. Its privacy policy describes processing order-related information for fraud assessment and a process for requesting deletion or opting out of sale of personal data. Its data-processing terms refer to technical and organizational measures appropriate to processing risks, including GDPR Article 32 measures.

Pricing

FraudLabs Pro has a free Micro plan and monthly paid subscriptions; it does not offer yearly subscriptions. Micro is aimed at businesses with monthly sales under 25K USD and allows 500 queries per month, five validation rules, no grouping rules or sub accounts, 50 custom blacklists, and Standard Support. The 500-query ceiling makes it a constrained starting point rather than a fit for sustained higher-volume screening.

Paid plans include Priority Support, with higher tiers increasing query capacity, rules, grouping, sub accounts, and blacklist capacity:

Mini is the first paid step above Micro’s query limit, but offers no sub accounts. Small adds one; Medium and above offer greater capacity and more rules for teams with heavier workloads or more complex setups. A free 14-day Medium trial lets merchants assess that tier before committing.

Platforms

FraudLabs Pro supports web, API, Android, and iOS. Its storefront modules suit merchants using supported commerce systems, while the REST API offers an integration route for other setups.

Who it's for

This is a sensible fit for online merchants who want configurable transaction screening and can match their monthly order flow to a query tier. Startups can begin on Micro, while merchants needing more rules, grouped rules, or separate sub accounts have a clear paid progression. It is less suitable for buyers seeking guaranteed chargeback reimbursement or yearly billing.

Pros and cons

• Pros: Broad order and customer validation signals give merchants more than a single payment check; machine learning incorporates merchant decisions; ready-made modules and a REST API cover different integration approaches.
• Pros: Micro costs 0.00 USD per free, and a free 14-day Medium trial provides a chance to evaluate a higher-capacity tier.
• Cons: Micro is capped at 500 queries monthly and five validation rules, with no grouping rules or sub accounts, limiting its usefulness as screening needs grow.
• Cons: Paid plans are monthly only, and the service does not guarantee chargebacks.

Alternatives

IPQualityScore Fraud Prevention is worth comparing for merchants who want a free tier with 1,000 lookups per month, 10 custom rules, and stated daily and CSV-upload limits; its Startup plan is 99.00 USD.

Stripe Radar is a relevant alternative for businesses on standard payments pricing seeking included AI fraud prevention for card payments and card testing.

Ravelin offers a customized platform tailored to business goals, risk appetite, and setup, with demo or call contact for pricing.

SAS Visual Statistics may suit buyers seeking enterprise-scale statistical modeling on SAS Viya.

Vesta is another paid alternative to consider.

DataVisor Fraud Platform is a custom enterprise option with demo requests for pricing; Sift Payment Protection uses contact pricing.

Braintree ACH Direct Debit is a different proposition: standard ACH direct debit processing at 0.75 USD per once, with a maximum fee of $5.00 for eligible merchants and US accounts.

For broader comparisons, see our Payment Fraud Detection Software and Fraud Detection Software lists.

Verdict

Choose FraudLabs Pro if you run an online store and want configurable risk scoring, broad validation signals, and a plan that can scale from low-volume use to enterprise query capacity. Its main draw is the combination of adaptable checks and commerce integrations; look elsewhere if your priority is chargeback coverage or yearly subscriptions.