Genesys Cloud Agentic Virtual Agent pricing
8 plans read from genesys.com
Genesys Cloud CX 1$75 a month billed annuallyVoice channel · Virtual agents · Native voicebot Read 23 Sep 2026 · genesys.com
Genesys Cloud CX 2$115 a month billed annuallyDigital and voice channels · Virtual agents · Native bots Read 23 Sep 2026 · genesys.com
Genesys Cloud CX 3$155 a month billed annuallyDigital and voice channels · Virtual agents · Workforce management Read 23 Sep 2026 · genesys.com
Genesys Cloud CX 4$240 a month billed annually30 AI Experience tokens per named agent Read 23 Sep 2026 · genesys.com
Genesys Cloud CX 1$75 a year $75 USD per user/month billed annuallyVirtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply Read 30 Sep 2026 · genesys.com
Genesys Cloud CX 2$115 a year $115 USD per user/month billed annuallyVirtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply Read 30 Sep 2026 · genesys.com
Genesys Cloud CX 3$155 a year $155 USD per user/month billed annuallyVirtual agents included; AI Experience tokens required for certain features; usage-based pricing may apply Read 30 Sep 2026 · genesys.com
Genesys Cloud CX 4$240 a year $240 USD per user/month billed annuallyVirtual agents included; 30 AI Experience tokens per named agent; usage-based pricing may apply Read 30 Sep 2026 · genesys.com
In short
- Genesys Cloud Agentic Virtual Agent lists no free plan.
- Paid plans published: 8, from $75 a year.