Tech riderRev. 22 Sept 2026
- 1Runs onWeb
- 2Case managementYes
- 3Constituent recordsYes
- 4Stakeholder trackingYes
- 5Deployment optionscloud
5 lines stated Written from the maker's own pages: hso.com

Overview
gov360 is ranked #15 of 28 in public sector CRM software on Specifiction. It runs on Web.
Compared on public sector CRM software
Facts
- Purpose
- gov360 is a finance, accounting, services and operations solution built for the public sector on Microsoft Dynamics 365 cloud.hso.com · 4 Oct 2026
- Core capabilities
- The solution suite includes finance and supply chain, constituent inquiries, ESG and sustainability, loan management, case management and vendor contract management.hso.com · 4 Oct 2026
- Financial management
- Its financial features include a unified view for managing budgets, expenditures and forecasts.hso.com · 4 Oct 2026
- Procurement
- The product supports sourcing, contract and supplier performance management, and inventory and asset tracking.hso.com · 4 Oct 2026
- Public requests
- It offers centralized constituent inquiry management, automated routing and alerts, and reporting on trends and response times.hso.com · 4 Oct 2026
- Loan management
- Loan management covers the lifecycle from application to repayment, with automated workflows and real-time reporting.hso.com · 4 Oct 2026
- Constituent relationships
- The product can unify constituent data across departments into profiles and track engagement insights, interactions and outcomes.hso.com · 4 Oct 2026
- Contracts
- Vendor contract features include oversight of agreements, timelines and obligations, risk and compliance checks, and lifecycle management through renewal.hso.com · 4 Oct 2026
- Platform and integrations
- HSO describes gov360 as extending the Microsoft cloud platform with pre-built industry solutions, AI-infused apps, data and analytics, and modern workplace tools.hso.com · 4 Oct 2026
- Modularity
- The product page says organizations can deploy modules as needed and describes flexible integration options.hso.com · 4 Oct 2026
- Intended users
- HSO describes gov360 as made for government and public sector organizations.hso.com · 4 Oct 2026
- Demo and purchase details
- HSO invites prospective customers to schedule a demo and provides a contact form; the page does not state a price.hso.com · 4 Oct 2026
- Platform
- gov360 is built on the Microsoft Dynamics 365 cloud platform.hso.com · 9 Oct 2026
- Financial operations
- The solution provides an integrated view for managing budgets, expenditures, and forecasts.hso.com · 9 Oct 2026
- Reporting
- The page describes real-time reporting on service trends, response times, and performance.hso.com · 9 Oct 2026
- ESG
- The solution includes ESG tracking and sustainability reporting tools for programs and departments.hso.com · 9 Oct 2026
- Microsoft capabilities
- The suite includes AI-infused apps, data and analytics, modern workplace tools, and low-code services.hso.com · 9 Oct 2026
- Audience
- The product is presented for government and public sector organizations.hso.com · 9 Oct 2026
- Pricing and access
- The page invites visitors to schedule a demo and does not state a price or trial offer.hso.com · 9 Oct 2026
Best gov360 alternatives
See all 20 All accessCh 01 Pega Government Platform AndroidiOS 7.5 All accessCh 02 ContactWise CRM Constituent Edition Free trialAPIiOS 7.3 All accessCh 03 Parthenon Free trialAndroidiOS from $19/mo7.2 All accessCh 04 Nagrik Political Suite Free trialAndroidiOS from ₹10,000/mo7.1 All accessCh 05 eCasework Free trialAndroidiOS from £8.33/mo7.0 All accessCh 06 Salesboom Free trialWebiOS from $16.67/mo6.9
Where it ranks on Specifiction
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Sources
- hso.com/ip-offering/gov360/· checked 4 Oct 2026

