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Tech riderRev. 30 Sept 2026

GovXRM

Ch 136.7of 28Public Sector CRM Software
  1. 1Runs onAPI, Web
  2. 2Costspaid from $50,000/mo
  3. 3Case managementYes
  4. 4Constituent recordsYes
  5. 5Stakeholder trackingYes
  6. 6Outreach channelsmultichannel
  7. 7Deployment optionscloud
  8. 8Audit trailsYes
8 lines stated Written from the maker's own pages: govxrm.com
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The GovXRM homepage

Overview

GovXRM is ranked #13 of 28 in public sector CRM software on Specifiction. It runs on API, Web. Paid plans start at $50,000/mo.

GovXRM plans and pricing

All plans
Insight $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Case Pro $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Connect $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Automate $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
Profile $600,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026
GovXRM Portal $840,000/yr annual subscription license 1 unit per install or deployment govxrm.com · 30 Sept 2026

Compared on public sector CRM software

Case management
Yesgovxrm.com
Constituent records
Yesgovxrm.com
Stakeholder tracking
Yesgovxrm.com
Outreach channels
multichannelgovxrm.com
Deployment options
cloudgovxrm.com
Audit trails
Yesgovxrm.com

Facts

Purpose
GovXRM is a constituent relationship platform for government that unifies resident relationships, cases, and services.govxrm.com · 30 Sept 2026
Core modules
The platform has six capabilities: XRM Profile, XRM Case, XRM Portal, XRM Insight, XRM Connect, and XRM Automate.govxrm.com · 30 Sept 2026
Unified profiles
XRM Profile provides a unified record for residents, businesses, and properties with cross-department linkage, identity verification, and deduplication.govxrm.com · 30 Sept 2026
Resident portal
XRM Portal is a branded, mobile-first self-service portal with support for the top 30 US languages, WCAG 2.1 AA accessibility, status tracking, e-signatures, and online payments.govxrm.com · 30 Sept 2026
Integrations
XRM Connect provides REST API access, legacy adapters for Accela and Tyler Munis, Esri ArcGIS integration, finance synchronization, and state data exchange connectors.govxrm.com · 30 Sept 2026
Automation
XRM Automate provides rules-based routing, SLA triggers, resident notifications, form pre-population, and license or permit renewal reminders.govxrm.com · 30 Sept 2026
Security hosting
GovXRM is built on Microsoft Azure Government with US-only government data centers and FedRAMP High-aligned controls.govxrm.com · 30 Sept 2026
Compliance alignment
The site says the platform is designed to meet IRS, CJIS, HIPAA, ITAR, Section 508, WCAG 2.1 AA, and CPRA requirements.govxrm.com · 30 Sept 2026
Identity and audit
Microsoft Entra ID single sign-on and a tamper-proof audit trail are included platform capabilities.govxrm.com · 30 Sept 2026
Deployment
GovXRM says most agencies can go live within 90 days, with a typical implementation timeline of 60–90 days.govxrm.com · 30 Sept 2026
Target customers
The platform is designed for federal, state, county, city, township, tribal, and special-district governments.govxrm.com · 30 Sept 2026
Support response
The procurement team says requested documentation is sent to a work email within one business day.govxrm.com · 30 Sept 2026
Payment fee limit
Third-party payment processing, merchant acquiring, interchange, card-network, banking, chargeback, dispute, refund, payout, and processor fees are separate from GovXRM Payments licensing.govxrm.com · 30 Sept 2026

Best GovXRM alternatives

See all 20
All accessCh 01 Pega Government Platform AndroidiOS 7.5 All accessCh 02 ContactWise CRM Constituent Edition Free trialAPIiOS 7.3 All accessCh 03 Parthenon Free trialAndroidiOS from $19/mo7.2 All accessCh 04 Nagrik Political Suite Free trialAndroidiOS from ₹10,000/mo7.1 All accessCh 05 eCasework Free trialAndroidiOS from £8.33/mo7.0 All accessCh 06 Salesboom Free trialWebiOS from $16.67/mo6.9

Where it ranks on Specifiction

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