Health Advocate EAP

Spec sheet

Purpose

The EAP provides confidential emotional health and work/life support for employees and is offered to employers as a workforce benefit.Read 8 Oct 2026 · healthadvocate.com

Privacy

Health Advocate says quarterly utilization information shared with employers is reported in aggregate and anonymously, without members’ names or other identifying information.Read 8 Oct 2026 · healthadvocate.com

Headquarters

Blue Bell, Pennsylvania, United StatesRead 23 Sep 2026 · healthadvocate.com

Founded

2001Read 23 Sep 2026 · healthadvocate.com

Company background

Health Advocate says it was founded in 2001 and lists its headquarters address as 721 Arbor Way, Suite 150, Blue Bell, Pennsylvania 19422.Read 8 Oct 2026 · healthadvocate.com

Counseling

The program offers short-term counseling and referrals for stress, anxiety, depression, relationship challenges, and substance abuse.Read 8 Oct 2026 · healthadvocate.com

Counseling access

Members have 24/7 access to Master’s-level Care Managers for confidential support.Read 8 Oct 2026 · healthadvocate.com

Digital features

Online and mobile resources include virtual counseling, digital cognitive behavioral therapy, personalized assessments, checklists, articles, webinars, and workshops.Read 8 Oct 2026 · healthadvocate.com

Employer reporting

Real-time client dashboards show trends in utilization, engagement, and care.Read 8 Oct 2026 · healthadvocate.com

Management support

Managers and supervisors can receive professional consultation and training, and the EAP includes crisis response and disruptive event management services.Read 8 Oct 2026 · healthadvocate.com

Notable cost limit

Employee and manager workshops are typically offered at an additional cost.Read 8 Oct 2026 · eaptrainings.healthadvocate.com

Provider network

Health Advocate says its EAP has an open network of licensed professional counselors in the U.S., Canada, and Puerto Rico.Read 8 Oct 2026 · healthadvocate.com

Security and compliance

Health Advocate describes its website and mobile app as secure and HIPAA-compliant, and its home page also identifies the company as NCQA certified and accredited.Read 8 Oct 2026 · healthadvocate.com

Support channels

Health Advocate lists phone, email, text, and chat as member support channels, with support available in more than 250 languages.Read 8 Oct 2026 · healthadvocate.com

Target customers

The program is presented to employers seeking support for employees, managers, and HR teams; the company says it serves over 12,500 organizations.Read 8 Oct 2026 · healthadvocate.com

Work/life support

Work/life specialists help members locate eldercare and childcare and address financial and legal issues.Read 8 Oct 2026 · healthadvocate.com

Plans and prices

Every Health Advocate EAP plan and price →

Where Specifiction places it

• Employee Mental Health Software#12 of 337.5