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Help.center

help.center

From $19/mo Free plan WebAPI
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Spec score 8.2 #9 of 27 in Faq Bots

Spec sheet

Product
Help.center is an AI-powered knowledge base with AI search, an AI chatbot, and a shared inbox for customer conversations.Read 11 Oct 2026 · help.center
Publishing audience
publicRead 20 Sep 2026 · help.center
Free plan
YesRead 20 Sep 2026 · help.center
Integrations
The privacy policy describes a Slack integration that sends ticket, customer reply, and discussion update notifications.Read 11 Oct 2026 · help.center
Support
Help.center provides a support site with guides covering setup, AI, knowledge bases, inbox, billing, API, and analytics.Read 11 Oct 2026 · support.help.center
Company
Help.center appears in micro.company’s portfolio as a product for providing customer support using AI.Read 11 Oct 2026 · micro.company
Agent skill
The Help.center Agent Skill lets AI coding assistants create, update, and publish help articles using an API key, and lists compatibility with Claude Code, Codex, and Agent Skills tools.Read 11 Oct 2026 · help.center
AI chat
The chatbot finds relevant help articles, summarizes them into an answer, and can hand unanswered questions to email support.Read 11 Oct 2026 · help.center
AI knowledge sources
The AI learns from help articles, custom FAQ pairs, and connected websites.Read 11 Oct 2026 · help.center
Content analytics
YesRead 20 Sep 2026 · help.center
Custom domain
YesRead 20 Sep 2026 · help.center
Data location
The company says its servers and databases are hosted by AWS in the EU, while AI providers such as OpenAI may process data outside the EU when AI features are used.Read 11 Oct 2026 · help.center
Imports
The site says existing help articles can be imported from Intercom, Crisp, Zendesk, and Freshdesk in one click.Read 11 Oct 2026 · help.center
Inbox
The team inbox supports replying to tickets, assigning them to teammates, and resolving customer issues.Read 11 Oct 2026 · help.center
Knowledge base
Customers can use a hosted company.help.center knowledge base or a custom domain, and the knowledge base is described as mobile and SEO friendly.Read 11 Oct 2026 · help.center
Plan limit
The pricing page lists 50, 500, and 2500 AI answers per month for Free, Business, and Unlimited respectively, with over-limit usage charged at $0.01 per answer.Read 11 Oct 2026 · help.center
Slack data security
The privacy policy says Slack OAuth tokens are encrypted at rest and Slack message content is not stored for the integration.Read 11 Oct 2026 · help.center

Plans and prices

Free Free billed monthly 50 answers/mo Read 20 Sep 2026 · help.center
Business $19 a month per seat / month 500 answers/mo; AI usage after the limit is charged at $0.01 per answer Read 11 Oct 2026 · help.center
Unlimited $99 a month for entire team 2500 answers/mo; AI usage after the limit is charged at $0.01 per answer; fixed, no per-agent charges Read 11 Oct 2026 · help.center
Free Price not published 50 answers/mo Read 11 Oct 2026 · help.center

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