Bilr From $33.99/mo 9.1 Visit Hourglass
onhourglass.com
What it is
Hourglass is web software for litigation and insurance-defense firms that captures attorneys’ work and drafts time entries with matter details, billing codes, and AI-written narratives. It checks entries against each client’s outside counsel guidelines before billing. Firms can upload guidelines as PDF, Word, or email files; the system extracts requirements into rules linked to source paragraphs. Every entry needs timekeeper approval, and Hourglass says it never submits entries on anyone’s behalf. If a deduction occurs, Hourglass links it to the relevant entry, attaches work evidence, and drafts an appeal for review. Capture integrations include Outlook, Word, Teams, Zoom, browsers, and legal research tools; billing destinations include Elite 3E, Aderant, ProLaw, Litify, and Clio, with custom integrations offered in two weeks if needed. Each firm receives a separate deployment and database. Data uses TLS in transit and AES-256 at rest, with a readable audit record. Pricing is available on request.
Spec sheet
- Product
- Hourglass automates legal timekeeping and billing compliance for law firms.Read 9 Oct 2026 · onhourglass.com
- Deployment
- Each firm gets a separate application deployment and database, with customer application data not pooled into a shared firm database.Read 8 Oct 2026 · onhourglass.com
- Integrations
- The integrations page lists tools including Outlook, Word, Teams, Zoom, Chrome, Claude, Harvey AI, and billing systems such as Elite 3E, Aderant, Clio, and Filevine.Read 9 Oct 2026 · onhourglass.com
- Security
- The security page says data is encrypted in transit with TLS and at rest with AES-256, and each firm has an audit record it can read.Read 9 Oct 2026 · onhourglass.com
- Appeals
- Hourglass ties deductions to entries, attaches evidence of the work, and drafts appeals for the billing team to review and edit.Read 9 Oct 2026 · onhourglass.com
- Assurance
- Hourglass states that it has a SOC 2 Type I report and that its report and commitment letter outlining its path to Type II are available on request.Read 9 Oct 2026 · onhourglass.com
- Audience and onboarding
- Hourglass describes its customers as litigation and insurance-defense firms and says implementation typically takes about a month, beginning with a small pilot group.Read 8 Oct 2026 · onhourglass.com
- Billing compliance
- It checks time entries against client outside counsel guidelines before prebill to help prevent deductions.Read 8 Oct 2026 · onhourglass.com
- Billing rules
- It checks time entries against each client’s outside counsel guidelines before submission to help prevent deductions.Read 9 Oct 2026 · onhourglass.com
- Custom integrations
- Hourglass says it can build a custom integration in two weeks when a firm’s system is not listed.Read 9 Oct 2026 · onhourglass.com
- Data location
- Firm deployments and customer data are hosted and processed in the United States.Read 9 Oct 2026 · onhourglass.com
- Data location and retention
- The security page says firm deployments and customer data are hosted and processed in the United States; core records follow firm-configured retention and the enterprise agreement, while processing data and operational logs generally have a rolling retention period of no more than 30 days.Read 8 Oct 2026 · onhourglass.com
- Data retention
- Core customer records follow the firm’s configured retention and enterprise agreement; processing data and operational logs generally have rolling retention of no more than thirty days.Read 9 Oct 2026 · onhourglass.com
- Dedicated deployments
- Each firm runs in its own application deployment and database, with customer application data not pooled into a shared database.Read 9 Oct 2026 · onhourglass.com
- Encryption and audit
- Hourglass says requests are protected with TLS, data is encrypted at rest with AES-256, and each firm has an audit record it can read.Read 8 Oct 2026 · onhourglass.com
- Guideline setup
- Firms can upload client guidelines as PDF, Word, or email files, and Hourglass extracts requirements into rules linked to their source paragraphs.Read 8 Oct 2026 · onhourglass.com
- Human approval
- Every entry requires timekeeper approval before it reaches a bill, and Hourglass says it never submits on anyone’s behalf.Read 8 Oct 2026 · onhourglass.com
- Human review
- Every entry requires timekeeper approval before it reaches a bill, and Hourglass says it never submits entries on anyone’s behalf.Read 9 Oct 2026 · onhourglass.com
- Incident notice
- The security page says affected firms are notified within 72 hours of a security incident.Read 9 Oct 2026 · onhourglass.com
- Incident notification
- The security page says affected firms are notified within 72 hours of a security incident.Read 8 Oct 2026 · onhourglass.com
- Pricing
- The maker’s pages opened during this research did not state plan prices; the homepage invites firms to book a demo or estimate return.Read 9 Oct 2026 · onhourglass.com
- Privacy frameworks
- The site lists CCPA, GDPR, and HIPAA among its compliance and assurance topics.Read 8 Oct 2026 · onhourglass.com
- Setup
- Hourglass says firm rollout usually takes about a month, beginning with a small pilot group.Read 9 Oct 2026 · onhourglass.com
- Time capture
- It records attorneys’ work across email, documents, calls, and research and drafts time entries with matter details, billing codes, and AI-written narratives.Read 9 Oct 2026 · onhourglass.com
Strong points and limits
Strong points
- Drafts entries with matter and billing details
- Checks client billing guidelines
- Links deductions to evidence
- Requires timekeeper approval
- Separate deployment and database per firm
Limits
- Pricing is available only on request
- Implementation typically takes about a month
- Every entry requires human approval
Who it suits
Hourglass is designed for litigation and insurance-defense firms managing attorney time and outside-counsel billing rules. Implementation typically begins with a small pilot and takes about a month.
Verdict
Hourglass focuses on documenting legal work, applying client billing rules, and preparing deduction appeals while keeping approval with timekeepers. Its integrations and separate firm deployments support firms with established billing systems.
Where Specifiction places it
- Legal Time Tracking Software#18 of 247.5
