Tech riderRev. 22 Sept 2026
- 1Runs onself-hosted, Web
- 2Call routingcustom
- 3Voicemail transcriptionYes
3 lines stated Written from the maker's own pages: openidle.com
Overview
IdleVoip is ranked #159 of 174 in business phone systems on Specifiction, made by IdleVoip. It runs on Self-hosted, Web.
Compared on business phone systems
- Call routing
- customopenidle.com
- Voicemail transcription
- Yesopenidle.com
Facts
- Product
- IdleVoip is a self-hosted business PBX with an AI receptionist, managed by OpenIdle.openidle.com · 12 Oct 2026
- PBX features
- The system includes extensions, SIP trunks, inbound numbers, IVR, ring groups, queues, business hours, voicemail, conferences and hold music.openidle.com · 12 Oct 2026
- AI receptionist
- The assistant handles calls in South African English, takes messages and requests, and hands calls to a person on request or when it detects frustration.openidle.com · 12 Oct 2026
- Integrations
- IdleVoip works with any SIP trunk provider and any SIP desk phone or softphone.openidle.com · 12 Oct 2026
- Browser phone
- The web console includes a browser softphone with dialing, contacts, voicemail, hold, mute, transfer and three-way calls.openidle.com · 12 Oct 2026
- Call reporting
- Reports include call volume, answer rate, service level, peak hours, sentiment and per-agent performance, with CSV export and scheduled email summaries.openidle.com · 12 Oct 2026
- Call billing
- Billing supports per-second rand rate cards, spend tracking and configurable hard budgets.openidle.com · 12 Oct 2026
- Audio privacy
- Speech recognition and voice synthesis run on the customer’s machine, so caller audio stays on that server.openidle.com · 12 Oct 2026
- Recording controls
- Call recording requires both a console switch and a spoken consent notice, enforced in the dialplan.openidle.com · 12 Oct 2026
- Security controls
- The product describes four roles, hashed passwords, CSRF protection and an audit log for changes.openidle.com · 12 Oct 2026
- Language limit
- The assistant currently speaks English in a South African register; multilingual recognition is on the roadmap.openidle.com · 12 Oct 2026
- Capacity limit
- The default configuration is described as handling around ten concurrent calls on a modest server.openidle.com · 12 Oct 2026
- Intended customers
- The product is described as built for SMEs, practices, agencies and small contact centres.openidle.com · 12 Oct 2026
- Support
- OpenIdle says it monitors, updates and supports the system, ships releases, and adjusts routing, personas and budgets as the customer’s business changes.openidle.com · 12 Oct 2026
- Purpose
- IdleVoip is a self-hosted business PBX with extensions, queues, voicemail, call recording and an AI receptionist.openidle.com · 13 Oct 2026
- Deployment
- OpenIdle deploys and manages IdleVoip on the customer’s server or VPS.openidle.com · 13 Oct 2026
- Telephony
- The system uses Asterisk and supports SIP trunk providers, SIP desk phones and softphones.openidle.com · 13 Oct 2026
- Language support
- The assistant currently speaks English in a South African register; multilingual recognition is listed as a roadmap item.openidle.com · 13 Oct 2026
- Browser softphone
- The web console includes a browser SIP phone with transfer, hold, mute, three-way calls and do-not-disturb.openidle.com · 13 Oct 2026
- Reporting
- Call reports include answer rate, service level, peak hours and per-agent performance, with CSV export and scheduled email summaries.openidle.com · 13 Oct 2026
- Billing controls
- The system supports rand-denominated per-second rate cards, spend tracking, monthly budgets and international-call blocking.openidle.com · 13 Oct 2026
- Privacy
- Speech recognition and voice synthesis run on the customer’s server, and call recording requires both an enabled console setting and a spoken consent notice.openidle.com · 13 Oct 2026
- Security and retention
- The product describes four roles, hashed passwords, CSRF protection, audit logging and configurable retention periods.openidle.com · 13 Oct 2026
- Storage integration
- Recordings can be archived to any S3-compatible bucket, including one in South Africa.openidle.com · 13 Oct 2026
Best IdleVoip alternatives
See all 20 All accessCh 01 Microsoft Teams Free planAndroidiOS from $0.33/mo9.4 All accessCh 02 Vodia PBX Free trialAndroidAPI 9.0 All accessCh 03 VitalPBX Free planFree trialAndroid from $100/mo9.0 All accessCh 04 3CX Free planWebWindows from $25/mo8.9 All accessCh 05 Talkroute Free trialAndroidiOS 8.9 All accessCh 06 Zoom Phone Free trialAndroidiOS from $1.33/mo8.8
Where it ranks on Specifiction
- Best Business Phone Systems in 2026#159 of 174
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Sources
- openidle.com/products/voip· checked 12 Oct 2026