IDS Advanced Delivery Management
idsapp.com
Spec sheet
- Purpose
- IDS describes itself as courier, logistics and reverse-logistics software for dispatch, drivers and customers.Read 8 Oct 2026 · idsapp.com
- Free plan
- NoRead 24 Sep 2026 · idsapp.com
- Integrations
- The integrations page names Salesforce, accounting systems and EDI, and says Complete and higher tiers include API access.Read 8 Oct 2026 · idsapp.com
- Security
- The security page describes append-only audit trails, tamper-evident proof of delivery, production HTTPS, role-based access and configurable data retention.Read 8 Oct 2026 · idsapp.com
- Support
- IDS says support and upgrades are included with the software, with phone and email support from the people who built it.Read 8 Oct 2026 · idsapp.com
- Headquarters
- North Vancouver, British Columbia, CanadaRead 19 Oct 2026 · idsapp.com
- Founded
- 2007Read 19 Oct 2026 · idsapp.com
- Company
- IDS describes itself as independent and founder-run since 2007.Read 8 Oct 2026 · idsapp.com
- API access
- YesRead 24 Sep 2026 · idsapp.com
- Customer notifications
- YesRead 24 Sep 2026 · idsapp.com
- Customer portal
- CoSend lets customers place orders, track live status and raise returns, with unlimited users at no extra cost.Read 8 Oct 2026 · idsapp.com
- Dispatch management
- YesRead 24 Sep 2026 · idsapp.com
- Download platforms
- The maker’s test-drive page identifies IDS Core as a Windows PC client and IDS Mobile as an Android driver app.Read 8 Oct 2026 · idsapp.com
- Driver app
- CoStop is described as an offline-first driver app with milestone-locked proof captured at the door.Read 8 Oct 2026 · idsapp.com
- Enterprise identity
- The security page says Enterprise accounts include SSO and MFA aligned to the customer’s identity provider.Read 8 Oct 2026 · idsapp.com
- Live delivery tracking
- YesRead 24 Sep 2026 · idsapp.com
- Migration
- For annual plans, IDS says migration is included; optional white-glove migration costs a flat $2,500–$7,500 depending on complexity.Read 8 Oct 2026 · idsapp.com
- Pricing limits
- Office and shipper-portal users are unlimited, and routing, notifications, scanning, proof photos and tracking are not metered.Read 8 Oct 2026 · idsapp.com
- Proof of delivery
- photo_and_signatureRead 24 Sep 2026 · idsapp.com
- Returns
- Returns are included as a first-class billable workflow from the Complete plan onward and are not metered.Read 8 Oct 2026 · idsapp.com
- Shared platform
- IDS Core, CoStop and CoSend share one record so a job can be dispatched, delivered, proved and returned without re-keying.Read 8 Oct 2026 · idsapp.com
- Target customers
- The pricing page positions Dispatch for small courier and cartage operators, Complete for regional multi-service operators, and Enterprise for regulated-goods and multi-entity operations.Read 8 Oct 2026 · idsapp.com
Plans and prices
Dispatch $399 a month Plus $39 / active driver / mo Dispatch boards and rating engine · Driver app with proof of delivery and scanning · Tracking page and notifications Read 24 Sep 2026 · idsapp.com
Complete $599 a month Plus $59 / active driver / mo Returns workflow · Route optimization and full portal · Assisted CSV and EDI import Read 24 Sep 2026 · idsapp.com
Dispatch $399 a month Starting at $399/mo + $39 / active driver / mo Full dispatch, boards & rating engine · CoStop app with proof of delivery & scanning · Customer tracking page & notifications Read 8 Oct 2026 · idsapp.com
Complete $599 a month Starting at $599/mo + $59 / active driver / mo Everything in Dispatch · Returns workflow · Unmetered route optimization · AI-assisted CSV & EDI import · CoSend portal & API access Read 8 Oct 2026 · idsapp.com
Enterprise Priced on request By quote; from $2,500/mo; every enterprise deployment is quoted Everything in Complete · Chain-of-custody & compliance suite · EDI at scale · SSO/MFA · Named human support · Customization scoped into quote Read 8 Oct 2026 · idsapp.com
Where Specifiction places it
- Delivery Management Software#28 of 938.2