Infrascale Workstation Backup
infrascale.com
What it is
Infrascale Workstation Backup protects Windows PCs, OS X Macs, iOS devices and Android devices. Live Protect captures real-time changes on protected endpoints, while ransomware anomaly detection alerts when new or changed files rise sharply against established benchmarks. Administrators can centrally manage and deploy the service, use MSI installers and policies, and remotely track or wipe lost or stolen devices through the Infrascale Dashboard. Cloud Backup provides unlimited data retention and version history. Backup uses end-to-end double-blind encryption, with optional private-key encryption through UltraSafe. The service integrates with RMM and PSA tools, including ConnectWise Manage and Autotask PSA, and endpoint applications can carry customer branding. Data and metadata are hosted in Google Cloud Platform locations in Australia, Canada, the United Kingdom, the United States, the European Union and South Africa. Its service-level agreement lists a 99.9% monthly availability commitment for Infrascale-hosted backup infrastructure. Pricing is on request, and a free trial is available. The trial starts at sign-up and automatically renews at $49.00 per month unless cancelled before it ends. Infrascale positions Cloud Backup for businesses and managed service providers protecting laptops, desktops and servers.
Spec sheet
- Trial
- The Infrascale Cloud Backup free-trial page says the trial starts at sign-up and automatically renews at $49.00 per month unless cancelled before it ends.Read 1 Oct 2026 · infrascale.com
- Integrations
- The Cloud Backup datasheet states integration with RMM and PSA tools; Infrascale identifies ConnectWise Manage and Autotask PSA as integrations.Read 1 Oct 2026 · infrascale.com
- Compliance
- Infrascale states that its cloud services are certified to ISO/IEC 27001:2022.Read 1 Oct 2026 · infrascale.com
- Support
- Infrascale provides technical support, a support portal, documentation and live support chat resources.Read 1 Oct 2026 · infrascale.com
- Headquarters
- Raleigh, North Carolina, United StatesRead 28 Sep 2026 · infrascale.com
- Founded
- 2011Read 28 Sep 2026 · infrascale.com
- Branding
- Endpoint software applications can be branded to a customer’s company.Read 1 Oct 2026 · infrascale.com
- Data locations
- Backup data and metadata are hosted on Google Cloud Platform locations in Australia, Canada, the United Kingdom, the United States, the European Union and South Africa.Read 1 Oct 2026 · infrascale.com
- Encryption
- Workstation backup uses end-to-end double-blind encryption and supports optional private-key encryption through UltraSafe.Read 1 Oct 2026 · infrascale.com
- Endpoint coverage
- The service protects Windows PCs, OS X Macs, iOS devices and Android devices.Read 1 Oct 2026 · infrascale.com
- Live Protect
- Live Protect captures real-time changes on protected endpoints.Read 1 Oct 2026 · infrascale.com
- Management
- The product provides centralized management and deployment, MSI installer support and policy management.Read 1 Oct 2026 · infrascale.com
- Ransomware detection
- Ransomware anomaly detection alerts when new or changed files increase dramatically from established benchmarks.Read 1 Oct 2026 · infrascale.com
- Remote device controls
- The Infrascale Dashboard can remotely track devices and wipe lost or stolen machines.Read 1 Oct 2026 · infrascale.com
- Retention
- Infrascale Cloud Backup provides unlimited data retention and version history.Read 1 Oct 2026 · infrascale.com
- Service availability
- The Infrascale Cloud Backup service-level agreement lists a 99.9% monthly availability commitment for Infrascale-hosted backup infrastructure.Read 1 Oct 2026 · infrascale.com
- Target users
- Infrascale positions Cloud Backup for businesses and managed service providers protecting laptops, desktops and servers.Read 1 Oct 2026 · infrascale.com
Plans and prices
Strong points and limits
Strong points
- Covers Windows, Mac, iOS and Android devices.
- Unlimited retention and version history.
- Remote tracking and wiping for lost or stolen devices.
- Integrates with ConnectWise Manage and Autotask PSA.
- Optional private-key encryption through UltraSafe.
Limits
- Pricing is on request.
- Free trial renews at $49.00 per month unless cancelled.
- Trial terms require cancellation before it ends.
Who it suits
It suits businesses and managed service providers backing up laptops, desktops and mobile devices. Centralized deployment and policy tools may suit teams managing multiple endpoints.
Infrascale Workstation Backup in depth
Read the full write-up
Overview
Infrascale Workstation Backup is a business backup and endpoint-management service for laptops, desktops and mobile devices. It is a strong fit for organizations and managed service providers running mixed fleets that need centralized policies, long-lived recovery points and administrative control. The breadth is convincing for managed environments, but buyers must obtain a quote and account for the trial’s automatic renewal.
Key features
Coverage spans Windows PCs, OS X Macs, iOS devices and Android devices. Both file-level and image-level backup are supported, and bare-metal recovery provides a way to restore a failed machine without rebuilding its operating environment manually. That combination is more useful for business continuity than a file-only service, particularly when an entire workstation must be brought back into service.
Live Protect records changes on protected endpoints as they happen, reducing the gap between scheduled backup events and a disruption. Ransomware anomaly detection watches for a sharp increase in new or changed files compared with established benchmarks and raises an alert. This is a valuable early-warning mechanism, although an alert should not be treated as a guarantee that an attack will be blocked or that every damaged file will be recoverable.
Infrascale Cloud Backup provides unlimited data retention and version history. Organizations that need to retrieve older document versions or retain recovery points for extended periods avoid the routine pruning imposed by short retention windows. The trade-off is that storage consumption can grow without a fixed retention cutoff, so administrators still need sensible policies.
The Infrascale Dashboard can track devices remotely and wipe a lost or stolen machine. Those controls address endpoint loss as well as backup, and are most relevant to employers with mobile workforces. Centralized deployment, policy management and MSI installer support simplify rollout across a managed fleet. Integrations with RMM and PSA tools include ConnectWise Manage and Autotask PSA, allowing service providers to connect backup operations with their existing workflows. Endpoint applications can be branded with a customer’s company identity, another practical advantage for MSPs.
Workstation backup uses end-to-end double-blind encryption, with optional private-key encryption through UltraSafe for organizations that require control of the encryption key. Infrascale states that its cloud services are certified to ISO/IEC 27001:2022. Backup data and metadata are hosted on Google Cloud Platform locations in Australia, Canada, the United Kingdom, the United States, the European Union and South Africa, giving customers a choice of regional hosting locations. The hosted backup infrastructure carries a 99.9% monthly availability commitment. Technical support includes a support portal, documentation and live chat.
Pricing
Infrascale Cloud Backup uses a storage-based subscription in 1 TB increments, with unlimited endpoint devices and unlimited retention. The price is custom, so it suits businesses and providers willing to buy capacity rather than individuals seeking a published per-device rate. Unlimited endpoints can become economical for a large fleet, while the 1 TB increments may be more than a small organization needs.
A free trial starts at sign-up. Unless cancelled before the trial ends, it automatically renews at $49.00 per month. That renewal condition should be placed on the purchasing checklist before a trial account is opened; it is especially important where several administrators may manage the subscription.
Platforms
Supported platforms are Android, iOS, macOS, web and Windows. The mixed-OS coverage is a clear advantage for companies that do not standardize on one desktop or mobile platform, while the web interface provides browser-based administrative access.
Who it's for
Infrascale positions Cloud Backup for businesses and managed service providers protecting laptops, desktops and servers. It is well matched to IT teams that need policy-based deployment, remote device actions, RMM or PSA integration, and durable version history. A household or single-user buyer is less likely to benefit from the management layer and may prefer a product with transparent consumer pricing.
Pros and cons
Pros: Windows, Mac, iOS and Android coverage in one service; file and image backup with bare-metal recovery; unlimited retention and version history; real-time change capture; ransomware anomaly alerts; remote tracking and wipe; centralized deployment, MSI support and policy controls; optional UltraSafe private-key encryption; MSP branding and ConnectWise Manage and Autotask PSA integrations.
Cons: Pricing requires a request, making direct cost comparison difficult; the storage-based model is sold in 1 TB increments; the trial renews at $49.00 per month unless cancelled; anomaly detection provides alerts rather than a stated prevention guarantee.
Alternatives
For a broader shortlist, see Endpoint Backup Software.
IDrive is the better starting point when a freemium option, a 10 GB free Basic plan or a low-cost 100 GB single-user plan matters, with Linux support as well as Infrascale’s platforms. Choose Backblaze Computer Backup instead when unlimited backup data with a published monthly or yearly price is more important than Infrascale’s centralized fleet controls. NinjaOne is a stronger alternative when endpoint management is the primary requirement and per-device pricing is preferred. Cove Data Protection is worth considering for a flat-rate server or workstation model. Axcient x360Recover is an alternative for usage-based, direct-to-cloud recovery. BDRShield Endpoint Backup offers a freemium route with subscription or perpetual licensing. Druva Endpoint Data Protection is another enterprise endpoint option with per-user Enterprise and Elite plans. EaseUS Todo Backup is the simpler choice for Windows and macOS users who want a free plan or a published home subscription.
Verdict
Choose Infrascale Workstation Backup if you run a business or MSP fleet across multiple operating systems and need centralized administration, remote wipe, real-time protection and unlimited retention. Its main reason to choose it is the unusually broad combination of endpoint control and durable recovery history. Look elsewhere if transparent pricing, a small single-device footprint or a free plan is central to the decision.
Verdict
The service combines endpoint backup with centralized controls, retention and ransomware anomaly alerts. Review the trial’s automatic renewal terms and request pricing before choosing a plan.
Where Specifiction places it
- Endpoint Backup Software#15 of 227.8