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SPECIFICTION
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isolved HCM

isolvedhcm.com

From $9/mo WebiOSAndroidAPI
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Spec score 8.5 #1 of 21 in Human Capital Management - Midmarket Software

What it is

isolved HCM, also known as People Cloud, brings HR, payroll, benefits, and talent management into one platform for employee processes from hire to retire. Its modules cover talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics, with AI-powered automation and insights. Benefits Administration supports plan research, selection, and enrollment and connects with payroll and providers. Listed payroll functions include tax filing, W-2 and 1099 support, direct deposit, reporting, tip management, POS integrations, and multi-state payroll. Employees can access the platform through a preferred web browser or mobile app, with self-service available. A REST API and Integration Marketplace provide ways to connect third-party tools and extensions. People Cloud supports organizations ranging from 50 employees to more than 1,500 employees. It runs on Microsoft Azure security-hardened systems, with data encrypted in transit and at rest; listed controls include MFA, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. Pricing is on request, with flexible modular options described.

Spec sheet

What it does
isolved People Cloud connects HR, payroll, benefits, workforce management and talent management in one modular HCM system.Read 15 Oct 2026 · isolvedhcm.com
API
People Cloud provides a comprehensive REST API for integrations.Read 1 Oct 2026 · isolvedhcm.com
Integrations
The isolved Integration Marketplace lets customers add third-party extensions to People Cloud deployments.Read 1 Oct 2026 · isolvedhcm.com
Support
isolved describes its service as award-winning and always-on.Read 1 Oct 2026 · isolvedhcm.com
Founded
G2 lists isolved as serving customers since 1986, and its company profile gives 1986 as the founding year.Read 15 Oct 2026 · g2.com
AI and analytics
isolved says its embedded AI can detect unusual payroll changes, identify missing information, create reports and flag compliance risks.Read 15 Oct 2026 · isolvedhcm.com
API and SDK availability
The public partner page describes REST integration but does not list a downloadable public SDK.Read 15 Oct 2026 · marketplace.isolvedhcm.com
API architecture
isolved invites developers to integrate through a REST architecture underlying People Cloud.Read 15 Oct 2026 · marketplace.isolvedhcm.com
Benefits
The platform includes benefits enrollment and administration connected to employee and payroll data.Read 15 Oct 2026 · isolvedhcm.com
Benefits administration
Benefits Administration streamlines plan research, selection and enrollment and connects directly with payroll and providers.Read 1 Oct 2026 · isolvedhcm.com
Company headquarters and size
LinkedIn lists Charlotte, North Carolina headquarters and 1,001–5,000 employees.Read 15 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the legal name as isolved and the former name as Infinisource.Read 15 Oct 2026 · crunchbase.com
Compliance certification
Microsoft's app-certification record reports SOC 1 and SOC 2 Type 1 compliance, with a most recent certification date of August 31, 2023.Read 15 Oct 2026 · learn.microsoft.com
Compliance infrastructure
The Microsoft Azure datacenters used by isolved are certified to more than 90 compliance standards, including ISO 27001, FedRAMP and SOC 2.Read 1 Oct 2026 · isolvedhcm.com
Compliance limits
The Microsoft certification record reports no ISO 27001 certification, no SOC 3, no FedRAMP and no GDPR/CCPA obligation for the app.Read 15 Oct 2026 · learn.microsoft.com
Core modules
The platform includes talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics.Read 1 Oct 2026 · isolvedhcm.com
Employee lifecycle
isolved supports employee processes from hire to retire through a unified HCM platform.Read 1 Oct 2026 · isolvedhcm.com
Employee mobile app
The iOS and Android app lets employees view pay history and tax forms, clock in and out, manage schedules, request time off, update direct deposit and complete onboarding.Read 15 Oct 2026 · isolvedhcm.com
Hosting model
Independent reviewers describe isolved as a SaaS, cloud-resident HCM system.Read 15 Oct 2026 · trustradius.com
Integrations marketplace
The isolved Marketplace offers partner applications for talent acquisition, HR and payroll, workforce management, talent management, financial wellness and benefits.Read 15 Oct 2026 · marketplace.isolvedhcm.com
Leadership news
isolved announced Michael Haske became CEO on May 4, 2026, succeeding retiring CEO Mark Duffell.Read 15 Oct 2026 · isolvedhcm.com
Limit: accrual visibility
Gartner reviewers criticized accruals updating from timecards instead of paychecks and the inability to true-up immediately.Read 15 Oct 2026 · gartner.com
Limit: integrations and customization
TrustRadius synthesis reports complaints about login, requests for better third-party integrations and a need for more customization.Read 15 Oct 2026 · trustradius.com
Limit: support and reliability
Trustpilot reviews include reports of long response times, communication problems, glitches, payroll calculation errors and timekeeping or scheduling difficulties.Read 15 Oct 2026 · trustpilot.com
Mobile access
People Cloud is accessible through a preferred web browser or mobile app.Read 1 Oct 2026 · visit.isolvedhcm.com
Network security
The technical security page states that traffic is encrypted with HTTPS/TLS and that CDN/WAF, DDoS mitigation and monitoring are used.Read 15 Oct 2026 · isolvedhcm.com
Notable news
isolved reported being named a Leader in Everest Group's 2026 Mid-Market HCM Assessment on October 8, 2026.Read 15 Oct 2026 · isolvedhcm.com
Organization size
People Cloud supports organizations ranging from 50 employees to more than 1,500 employees.Read 1 Oct 2026 · isolvedhcm.com
Ownership and funding
Accel-KKR announced an approximately $1.9 billion continuation fund for isolved in August 2025, including $350 million of new capital for growth and acquisitions.Read 15 Oct 2026 · accel-kkr.com
Payroll
Payroll supports automated tax calculations, filings, payments, year-end reports and compliance workflows.Read 15 Oct 2026 · isolvedhcm.com
Payroll reporting
The payroll product provides more than 600 report templates and lets customers configure their own reports.Read 15 Oct 2026 · isolvedhcm.com
Praise: ease of use and support
Trustpilot's review summary says many users find payroll, onboarding and routine tasks easy to navigate and praise helpful support staff.Read 15 Oct 2026 · trustpilot.com
Praise: unified payroll and HR
TrustRadius reviewers repeatedly praise payroll processing, tax filing and compliance while using HR, time and benefits in one system.Read 15 Oct 2026 · trustradius.com
Product scope
isolved People Cloud connects HR, payroll, benefits and talent management with AI-powered automation and insights.Read 1 Oct 2026 · isolvedhcm.com
Rating on Apple App Store
4.2 out of 5 from 5.2K ratings for isolved People Cloud.Read 15 Oct 2026 · apps.apple.com
Rating on G2
4.3 out of 5 from 1,478 reviews.Read 15 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.1 out of 5 from 93 all-time reviews across isolved markets.Read 15 Oct 2026 · gartner.com
Rating on GetApp
3.9 out of 5 from 655 verified reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
4.3 out of 5 from about 1.78K reviews for isolved People Cloud.Read 15 Oct 2026 · play.google.com
Rating on Trustpilot
2.9 out of 5 from 60 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
7.4 out of 10 from 345 reviews and ratings.Read 15 Oct 2026 · trustradius.com
Recruiting integrations
Recruiting workflows support job-board posting, referrals, talent pools, application parsing and customizable approvals.Read 15 Oct 2026 · isolvedhcm.com
Security controls
isolved uses MFA, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing.Read 1 Oct 2026 · isolvedhcm.com
Security hosting
isolved says People Cloud runs on security-hardened Microsoft Azure systems with Azure anti-malware and advanced threat protection.Read 15 Oct 2026 · isolvedhcm.com
Talent acquisition
Applicant tracking, assessments and automated onboarding are combined to manage sourcing through hire.Read 15 Oct 2026 · isolvedhcm.com
Terms and licence
isolved's terms classify its software code, designs and product specifications as confidential information, consistent with a proprietary closed-source service.Read 15 Oct 2026 · isolvedhcm.com
Workforce management
Workforce management covers time, scheduling and expense processes.Read 15 Oct 2026 · isolvedhcm.com

Plans and prices

Entry-level isolved $9 a month $9 per employee per month (PEPM); entry pricing for customers with 50+ employees. Payroll included · Full platform requires custom quote Read 15 Oct 2026 · g2.com
Customized pricing Priced on request Contact sales for a quote tailored to requirements and budget. Modular HR, payroll, talent and benefits platform · Expand as organization grows Read 15 Oct 2026 · isolvedhcm.com

Every isolved HCM plan and price →

Strong points and limits

Strong points

  • Connects HR, payroll, benefits, and talent management.
  • Supports employee processes from hire to retire.
  • Offers web and mobile access.
  • Lists payroll tax filing and direct deposit.
  • REST API and third-party Integration Marketplace.

Limits

  • Pricing is available only on request.
  • The listed supported organization range starts at 50 employees.
  • Platform scope spans multiple modules to evaluate.

Who it suits

People Cloud suits organizations seeking a connected HR, payroll, benefits, and talent platform, including those with 50 to more than 1,500 employees. It also fits teams that need mobile access, employee self-service, or integrations through an API or marketplace.

Verdict

People Cloud combines core workforce functions with payroll capabilities, employee access, and integration options. Pricing requires a request, so buyers will need to discuss their requirements with isolved.

Where Specifiction places it

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