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Knoa Task Mining

knoa.com

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Spec score 7.5 #14 of 28 in Task Mining Software

Spec sheet

Purpose
Knoa Task Mining logs detailed user interactions with application interfaces to reveal how business processes are actually executed.Read 4 Oct 2026 · knoa.com
Deployment
Knoa describes its platform as cloud-based and says the solution is also available in on-premise and hosted versions.Read 4 Oct 2026 · knoa.com
Security
Knoa says cloud customer data is stored in logically isolated single-tenant databases on IBM Cloud, and data is encrypted in transit using HTTPS with SHA-256; TLS 1.2 is also supported.Read 4 Oct 2026 · knoa.com
Privacy
Knoa says it captures application usage rather than the content users process and does not collect passwords, credit card numbers, business-record content, or keystrokes.Read 4 Oct 2026 · knoa.com
Compliance
Knoa states that its solution enables GDPR compliance and undergoes SAP Premium Qualification for security and data privacy requirements.Read 4 Oct 2026 · knoa.com
Support
SAP customers request installation packages and licenses from Knoa and raise support issues through the SAP Support Portal; non-SAP customers are directed to Knoa support by email.Read 4 Oct 2026 · knoa.com
Analytics
The product aggregates collected data for executive insights and detailed problem solving, with reports for training, user support, IT support, and change management.Read 4 Oct 2026 · knoa.com
Company location
Knoa describes itself as headquartered in New York City.Read 4 Oct 2026 · knoa.com
Custom SAP support
Other SAP applications beyond the listed supported interfaces can be supported through custom development using the Knoa SDK.Read 4 Oct 2026 · knoa.com
Integration
Integrated with SAP Signavio process mining, Knoa adds granular task-level data to process-centric metrics for end-to-end process execution visibility.Read 4 Oct 2026 · knoa.com
Other applications
Knoa says it can monitor enterprise and productivity applications beyond SAP, including standard and custom applications.Read 4 Oct 2026 · knoa.com
SAP coverage
Out-of-the-box monitoring includes SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client.Read 4 Oct 2026 · knoa.com
Supported client
The FAQ lists a desktop Knoa client for Windows 10 or 11 in 32-bit or 64-bit, and Google Chrome or Microsoft Edge.Read 4 Oct 2026 · knoa.com
Task detection
Knoa says its patented object-sensing technology does not rely on screen scraping or optical character recognition.Read 4 Oct 2026 · knoa.com
Use cases
The product is positioned for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations.Read 4 Oct 2026 · knoa.com

Plans and prices

SAP UEM by Knoa Priced on request Pricing not published; licensed by number of named SAP users monitored. Number of named SAP users monitored · no production versus non-production environment restriction · standalone product Read 4 Oct 2026 · knoa.com

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