LeadChat

Spec sheet

Integrations

The site says customers can push leads into other systems using integrations and connect Google Analytics or Tag Manager for ad attribution.Read 5 Oct 2026 · leadchat.com

Privacy

LeadChat’s privacy policy describes processes for assessing security breaches and notifying authorities and affected individuals when required.Read 12 Oct 2026 · leadchat.com

Support

The site provides contact numbers for Australia (+61 1300 113 267) and the USA (+1 800 695 7158).Read 5 Oct 2026 · leadchat.com

Headquarters

Prahran, Victoria, AustraliaRead 28 Sep 2026 · leadchat.com

Analytics

The site says its reports include chat and lead volume, response times, and greeting-to-chat ratios.Read 12 Oct 2026 · leadchat.com

Attribution

LeadChat says it connects to Google Analytics and Google Tag Manager for ad-source attribution.Read 12 Oct 2026 · leadchat.com

Company background

A LeadChat customer guide says the company was founded in Melbourne, Australia, in 2011 by Michael and Gary.Read 12 Oct 2026 · leadchat.com

Coverage

The site says its agents chat with website visitors 24/7 and are based in Australia, the USA, and South East Asia.Read 5 Oct 2026 · leadchat.com

Data handling

The privacy policy says information submitted through a customer’s website chat is passed to that customer, and that personal information is retained as long as needed for the policy’s stated purposes unless a longer period is required or permitted by law.Read 5 Oct 2026 · leadchat.com

Engagement

LeadChat says it can proactively show a chat prompt 5–10 seconds after a visitor arrives.Read 5 Oct 2026 · leadchat.com

Intended customers

The site says it has worked with businesses from SMB to Fortune 500 and lists home services, education, finance, and consumer products among its client sectors.Read 5 Oct 2026 · leadchat.com

Lead management

The LeadChat portal includes a lead tracking CRM, reports, and analytics for chat and lead volume, response times, and greeting-to-chat ratios.Read 5 Oct 2026 · leadchat.com

Lead portal

The LeadChat portal includes lead tracking CRM functionality and lets customers push leads into other systems through integrations.Read 12 Oct 2026 · leadchat.com

Lead qualification

Its agents qualify visitors’ enquiries and send leads by email, SMS, or CRM in real time.Read 12 Oct 2026 · leadchat.com

Onboarding

LeadChat says customers can get started with live agents as soon as four hours after signing up.Read 12 Oct 2026 · leadchat.com

Privacy and compliance

LeadChat’s privacy policy says it follows the Australian Privacy Principles, GDPR, and CCPA; it also says the company appoints a Data Protection Officer and takes reasonable precautions to protect personal information.Read 5 Oct 2026 · leadchat.com

Response time

LeadChat says its agents respond to chat requests within 10 seconds.Read 12 Oct 2026 · leadchat.com

Service

LeadChat provides real live chat agents to engage website visitors and capture leads 24/7.Read 12 Oct 2026 · leadchat.com

Supported destinations

The homepage says leads and transcripts can be sent by email, SMS, or into a client’s CRM.Read 12 Oct 2026 · leadchat.com

Visitor engagement

The service describes proactive chat pop-ups, personalized branding, qualifying questions, and lead capture.Read 12 Oct 2026 · leadchat.com

Who it serves

The homepage says LeadChat has worked with businesses from SMBs to Fortune 500 companies and lists home services, education, finance, and consumer products among its client sectors.Read 12 Oct 2026 · leadchat.com

Where Specifiction places it

• Lead Capture Software#64 of 707.0
• Live chat software#92 of 946.8