Lexidesk

Spec sheet

Product

Lexidesk provides 24/7 AI intake for law firms across phone and website chat, qualifying leads and delivering results to the firm's CRM.Read 5 Oct 2026 · lexidesk.ai

Integrations

Named integrations include Clio Manage, Clio Grow, HubSpot, HighLevel, Lawmatics, Actionstep, Assembly Neos, Calendly, Acuity, CallRail and Dialpad.Read 5 Oct 2026 · lexidesk.ai

Security

The site says the service runs on Microsoft Azure infrastructure aligned with ISO 27001, SOC 1, SOC 2 Type II and GDPR requirements, with role-based access and encryption at rest and in transit.Read 5 Oct 2026 · lexidesk.ai

Support

Lexidesk lists software support and maintenance and subscribed-services support agreements among its legal documents; pricing-page questions can be sent to [email protected].Read 5 Oct 2026 · lexidesk.ai

Company

The privacy policy identifies the operator as Insight Dev. Ltd, based in the United Kingdom.Read 5 Oct 2026 · lexidesk.ai

Channels and follow-up

The service handles phone, website chat, forms and ads, with follow-up by SMS and email.Read 5 Oct 2026 · lexidesk.ai

Custom integrations

The integrations page says a custom webhook can connect to other tools and lists additional native integrations available on request.Read 5 Oct 2026 · lexidesk.ai

Data location

The privacy policy states that customer data is processed and stored exclusively within the United Kingdom, subject to stated legal exceptions.Read 5 Oct 2026 · lexidesk.ai

Intended customers

The pricing FAQ says Lexidesk is built only for law firms, with agents trained on legal intake and firm-specific qualification rules.Read 5 Oct 2026 · lexidesk.ai

Languages

Lexidesk supports more than 60 languages on phone and chat, including Spanish and Portuguese.Read 5 Oct 2026 · lexidesk.ai

Lead qualification

The AI applies firm-defined qualification rules, scores leads from 1 to 10, and summarizes each inquiry.Read 5 Oct 2026 · lexidesk.ai

Onboarding

A dedicated AI engineer builds a custom agent in 2 to 3 days, and the firm can test it with real calls before launch.Read 5 Oct 2026 · lexidesk.ai

Privacy and AI

The privacy policy says AI supports enquiry analysis, communication summaries, intake workflows and transcription, and that AI features do not provide legal advice.Read 5 Oct 2026 · lexidesk.ai

Scheduling and transfers

It can book consultations, including paid consultations, and warm-transfer qualified callers during hours set by the firm.Read 5 Oct 2026 · lexidesk.ai

Plans and prices

Every Lexidesk plan and price →

Where Specifiction places it

• Legal Intake Software#25 of 256.8