Mail Track for Gmail

What it is

Spec sheet

What it does

Mail Track adds Gmail read receipts that show delivery, opens, open counts, timestamps and notifications inside Gmail.Read 15 Oct 2026 · mailtrack.email

Purpose

Mail Track adds email open tracking and read receipts to Gmail.Read 8 Oct 2026 · mailtrack.email

Intended users

The maker presents Mail Track as useful for professionals and teams who want to track email opens and follow up.Read 8 Oct 2026 · mailtrack.email

Privacy

Mail Track says it does not read email content and records only open events for messages sent with the product.Read 8 Oct 2026 · mailtrack.email

Compliance

The maker says Mail Track complies with the European General Data Protection Regulation 2016/679 (GDPR).Read 8 Oct 2026 · mailtrack.email

Support

Premium includes priority support, and the security page directs users with questions to the help center.Read 8 Oct 2026 · mailtrack.email

Accuracy limitation

Open tracking depends on the recipient loading images, so image blocking can prevent an open from being recorded.Read 15 Oct 2026 · mailtrack.email

API limitation

A TrustRadius reviewer said they did not see an API and wanted more specific tracking objects such as links.Read 15 Oct 2026 · trustradius.com

Company founded

LinkedIn lists Mailsuite as founded in 2013.Read 15 Oct 2026 · in.linkedin.com

Company headquarters

Mailsuite lists its registered office at Carrer de Còrsega 301, Barcelona, Spain.Read 15 Oct 2026 · ttabvue.uspto.gov

Company legal name

The terms identify the owner as Mailsuite S.L., formerly associated with The Mail Track Company S.L.Read 15 Oct 2026 · ttabvue.uspto.gov

Company size

LinkedIn lists Mailsuite's company size as 11–50 employees.Read 15 Oct 2026 · in.linkedin.com

Documentation

The public help center provides installation, FAQ, tracking-report and subscription-management guides.Read 15 Oct 2026 · support.mailtrack.email

Follow-up alerts

The extension advertises open-spike, revival and no-reply alerts, including reminders after 24–48 hours or 24–72 hours depending on alert type.Read 15 Oct 2026 · chromewebstore.google.com

Free plan limit

The free plan adds a visible signature to tracked emails; Premium includes an invisible tracker without a signature.Read 8 Oct 2026 · mailtrack.email

Free-plan signature

The free tier adds a visible tracking signature, while Premium removes it with an invisible tracker.Read 15 Oct 2026 · mailtrack.email

Funding record

Dealroom lists a June 2014 seed round of €400,000 from Big Sur Ventures and Vitamina K.Read 15 Oct 2026 · app.dealroom.co

Gmail integration

Mail Track runs inside Gmail through a Chrome extension or Google Workspace add-on rather than a separate inbox.Read 15 Oct 2026 · support.mailtrack.email

Group-recipient tracking

Mailtrack says it can identify which individual recipients opened a group email.Read 15 Oct 2026 · chromewebstore.google.com

How tracking works

It adds a small tracking pixel, and records an open when the recipient's email client loads the message images.Read 8 Oct 2026 · mailtrack.email

Integration

The add-on is available through the Google Workspace Marketplace and works inside Gmail.Read 8 Oct 2026 · mailtrack.email

Limit: false or inaccurate opens

Trustpilot and Apple reviewers report false opens, missed subsequent opens and unreliable tracking in some situations.Read 15 Oct 2026 · trustpilot.com

Limit: free tier

Independent reviews repeatedly mention the visible watermark or signature, upgrade prompts and restricted features in the free version.Read 15 Oct 2026 · g2.com

Limit: mobile reliability

TrustRadius reviews include complaints that the free version sometimes does not work on phones.Read 15 Oct 2026 · trustradius.com

Limit: pricing complaints

Trustpilot reviewers complain that features moved from free to paid tiers and that subscriptions can feel expensive for basic information.Read 15 Oct 2026 · trustpilot.com

Limit: recipient identification

A TrustRadius reviewer wanted better detail about who received a forwarded message and more forwarding information.Read 15 Oct 2026 · trustradius.com

Limit: support

Trustpilot reviewers repeatedly report slow or absent support responses, including unresolved connection and billing problems.Read 15 Oct 2026 · trustpilot.com

Link tracking

The product reports when recipients click links in tracked emails.Read 15 Oct 2026 · chromewebstore.google.com

Mobile

Mail Track says it works with Gmail on Android and iOS for sending tracked emails and receiving open notifications.Read 8 Oct 2026 · mailtrack.email

Mobile support

The service supports tracked sending and open notifications through Gmail on Android and iOS.Read 15 Oct 2026 · mailtrack.email

Notifications

The product provides instant push notifications when a tracked email is opened.Read 8 Oct 2026 · mailtrack.email

Open indicator

One check indicates a sent or delivered message and two checks indicate that it was opened.Read 15 Oct 2026 · mailtrack.com

Other-client limitation

For Yahoo, iCloud and custom-domain addresses, Mailtrack relies on Gmail Send-as; the help page says Google will retire that path for third-party addresses in January 2027.Read 15 Oct 2026 · mailsuite.com

Outlook integration

Mailsuite offers a free native Outlook add-in for Outlook web and Windows and Mac desktop apps.Read 15 Oct 2026 · mailsuite.com

Praise: sales usefulness

TrustRadius reviews describe open alerts, Gmail integration and bulk-email tracking as useful for sales follow-up.Read 15 Oct 2026 · trustradius.com

Praise: usability

TrustRadius reviewers repeatedly praise automatic tracking, intuitive beginner-friendly UI and affordable yearly pricing.Read 15 Oct 2026 · trustradius.com

Privacy statement

Mail Track says it does not read email content and records only open events for messages sent with the service.Read 15 Oct 2026 · mailtrack.email

Rating on Apple App Store

4.1 out of 5 from 52 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Chrome Web Store

4.2 out of 5 from 11,800 ratingsRead 15 Oct 2026 · chromewebstore.google.com

Rating on G2

4.6 out of 5 from 135 reviewsRead 15 Oct 2026 · g2.com

Rating on Google Play

3.4 out of 5 from 1.08K reviewsRead 15 Oct 2026 · play.google.com

Rating on Google Workspace Marketplace

4.6 out of 5 from more than 2,677 reviewsRead 15 Oct 2026 · mailtrack.email

Rating on Software Advice

4.5 out of 5 from 227 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

2.3 out of 5 from 294 reviewsRead 15 Oct 2026 · trustpilot.com

Rating on TrustRadius

9.7 out of 10 from 63 reviews and ratingsRead 15 Oct 2026 · trustradius.com

Refunds

The pricing page says Premium subscribers who cancel within 30 days of purchase are eligible for a full refund by contacting support.Read 8 Oct 2026 · mailtrack.email

Security claims

The maker states GDPR compliance, annual Google security audits, ISO information-security certification, Google Cloud Partner status and AES-256 encryption.Read 15 Oct 2026 · chromewebstore.google.com

Self-hosting

The published installation documentation describes hosted Chrome-extension and Google Workspace add-on deployments.Read 15 Oct 2026 · support.mailtrack.email

Standalone mobile apps

Mailsuite publishes Mailtrack apps for iPhone/iPad and Android; tracking is automatic in those apps.Read 15 Oct 2026 · mailsuite.com

Support response claim

The Mail Track help center says support replies usually arrive within 24 hours.Read 15 Oct 2026 · support.mailtrack.email

Tracking caveat

Open tracking may not record an open until the recipient chooses to display images if their email client blocks images by default.Read 8 Oct 2026 · mailtrack.email

Tracking details

It shows open counts and timestamps alongside double check marks in Gmail.Read 8 Oct 2026 · mailtrack.email

Tracking method

The service inserts a unique tracking pixel and records an open when the recipient's client loads it.Read 15 Oct 2026 · mailtrack.email

Plans and prices

Every Mail Track for Gmail plan and price →

Strong points and limits

Who it suits

Verdict

Where Specifiction places it

• Sales Email Tracking Software#4 of 279.1