Right Inbox
rightinbox.com
What it is
Right Inbox adds email productivity tools to Gmail, including tracking, scheduling, mail merge, reminders, templates, GIFs, and inbox pause. Open, reply, and click tracking are available with real-time alerts. Send Later lets users schedule messages, while Sequences can follow up when a recipient does not open or reply. Recurring Emails automate messages on daily, weekly, or monthly schedules. Its CRM feature syncs important threads through smart BCC; listed integrations include Pipedrive, Salesforce, HubSpot, Zoho, Highrise, Zapier, Greenhouse, SugarCRM, Nutshell, and OnePageCRM. Right Inbox works with Chrome, Safari, and Firefox and is offered as an extension, for macOS, and on the web. The free plan is limited to solo use and five emails per month, with mail merge, sequences, and CRM integration excluded. Paid service starts at $7.95/user/mo (annual). The company says it uses Google OpenID/OAuth2 authorization rather than accessing Gmail passwords.
Spec sheet
- What it does
- Right Inbox adds email productivity functions to Gmail, including scheduling, reminders, tracking and templates.Read 15 Oct 2026 · rightinbox.com
- Product
- Right Inbox is a Gmail productivity tool offering email tracking, mail merge, scheduling, reminders, GIFs, inbox pause, and templates.Read 1 Oct 2026 · rightinbox.com
- Audience
- Email tracking and mail merge are presented for highly customizable cold email campaigns, including sales and marketing use cases.Read 1 Oct 2026 · rightinbox.com
- Deployment
- TrustRadius categorizes the product as SaaS, cloud or web-based and lists web, Mac, Windows, Linux and Chromebook operating systems.Read 15 Oct 2026 · trustradius.com
- Support
- Right Inbox says users can contact support through its Help Center contact form and that it usually responds within 24 hours.Read 1 Oct 2026 · rightinbox.com
- Founded
- LinkedIn lists the company as founded in 2014.Read 15 Oct 2026 · linkedin.com
- Browser support
- Right Inbox says it works with Chrome, Safari and Firefox and does not support other browsers.Read 15 Oct 2026 · rightinbox.com
- Company size and location
- LinkedIn lists Right Inbox as a privately held software company with 2–10 employees headquartered in Austin, Texas.Read 15 Oct 2026 · linkedin.com
- CRM integration
- The CRM feature syncs important email threads with common CRM tools and any CRM supporting smart BCC email sync.Read 1 Oct 2026 · rightinbox.com
- CRM sync
- CRM Sync pushes selected conversations from Gmail into a connected CRM without leaving Gmail.Read 15 Oct 2026 · rightinbox.com
- Developer identity
- The Chrome Web Store listing names VoilaNorbert LLC as the extension developer and lists an Austin, Texas address.Read 15 Oct 2026 · chromewebstore.google.com
- Email tracking
- The product reports when messages are opened and when links are clicked.Read 15 Oct 2026 · rightinbox.com
- Embedded GIFs
- The composer can search for and insert animated GIFs.Read 15 Oct 2026 · rightinbox.com
- Follow-ups
- Sequences send follow-up emails if recipients do not open or reply to the first email.Read 1 Oct 2026 · rightinbox.com
- Gmail dependency
- The service is designed specifically for Gmail and is not compatible with other email services.Read 15 Oct 2026 · rightinbox.com
- Google API data policy
- The privacy policy says data received through Google APIs is handled under Google's API Services User Data Policy and Limited Use requirements.Read 15 Oct 2026 · rightinbox.com
- Help center coverage
- The help center includes articles for installation, scheduling, tracking, reminders, privacy, troubleshooting, sequences and mail merge.Read 15 Oct 2026 · help.rightinbox.com
- Inbox Pause
- Inbox Pause temporarily controls the flow of incoming Gmail messages to reduce interruptions.Read 15 Oct 2026 · rightinbox.com
- Installation
- The maker advertises installation in about 30 seconds through a browser extension.Read 15 Oct 2026 · rightinbox.com
- Limit: billing complaints
- Trustpilot reviewers report disputed charges continuing after cancellation and frustration with cancellation handling.Read 15 Oct 2026 · trustpilot.com
- Limit: feature gaps
- G2 reviewers mention missing subscription-management controls and a desire to print tracking details.Read 15 Oct 2026 · g2.com
- Limit: sending reliability
- G2 reviewers report that scheduled messages can remain stuck in drafts or require reinstalling the extension.Read 15 Oct 2026 · g2.com
- Limit: workflow bugs
- Capterra reviewers report problems saving sequences, preserving spacing and storing images in templates.Read 15 Oct 2026 · capterra.com
- Mail merge
- Mail Merge personalizes outreach sent to many recipients from Gmail.Read 15 Oct 2026 · rightinbox.com
- Owner and founder
- Crunchbase identifies Sujan Patel as founder and says Right Inbox was acquired by Ramp Ventures.Read 15 Oct 2026 · crunchbase.com
- Payment security
- Right Inbox says it never collects or stores payment details and that third-party payment processing complies with PCI-DSS standards.Read 1 Oct 2026 · rightinbox.com
- Praise: ease of use
- G2 reviewers repeatedly describe setup as very easy and the interface as simple or intuitive.Read 15 Oct 2026 · g2.com
- Praise: reminders and follow-up
- G2 and Capterra reviewers commonly praise reminders, scheduling and follow-up organization for saving time and preventing missed responses.Read 15 Oct 2026 · capterra.com
- Praise: support
- Capterra reviewers report fast, helpful customer support, including assistance moving users into team accounts.Read 15 Oct 2026 · capterra.com
- Privacy compliance
- Right Inbox says Google API information is handled under the Google API Services User Data Policy and Limited Use requirements.Read 1 Oct 2026 · rightinbox.com
- Private Notes
- Private notes let users store contextual thoughts on messages without showing them to conversation participants.Read 15 Oct 2026 · rightinbox.com
- Public API and SDKs
- The public product and help pages describe a Gmail browser extension but do not present public API or SDK documentation.Read 15 Oct 2026 · help.rightinbox.com
- Rating on Capterra
- 4.2 out of 5 from 17 reviewsRead 15 Oct 2026 · capterra.com
- Rating on Chrome Web Store
- 4.5 out of 5 from 12.3K ratingsRead 15 Oct 2026 · chromewebstore.google.com
- Rating on G2
- 4.8 out of 5 from 26 reviewsRead 15 Oct 2026 · g2.com
- Rating on Trustpilot
- 3.7 out of 5 from 18 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- No overall rating from 0 reviewsRead 15 Oct 2026 · trustradius.com
- Recurring email
- Recurring Emails automate messages sent every day, week, or month.Read 1 Oct 2026 · rightinbox.com
- Recurring emails
- Recurring emails automate messages on daily, weekly or monthly schedules.Read 15 Oct 2026 · rightinbox.com
- Reminders
- Users can attach reminders to important emails and conversations for later follow-up.Read 15 Oct 2026 · rightinbox.com
- Safari installation
- The Safari installation flow uses the Mac App Store and then starts Right Inbox with Gmail.Read 1 Oct 2026 · rightinbox.com
- Scheduling
- Send Later lets users write emails whenever they want and schedule them for when recipients will read them.Read 1 Oct 2026 · rightinbox.com
- Security access
- Right Inbox says it cannot access a Gmail password and uses OpenID/OAuth2 authorization through Google security protocols.Read 1 Oct 2026 · rightinbox.com
- Security reporting
- Security vulnerabilities can be reported to [email protected], and the security page was last revised August 28, 2019.Read 15 Oct 2026 · rightinbox.com
- Send Later
- Users can compose messages now and schedule delivery for a later time, including by recipient time zone.Read 15 Oct 2026 · rightinbox.com
- Sequences
- Sequences send prepared follow-ups when recipients do not open or answer the initial message and cancel them after a reply.Read 15 Oct 2026 · rightinbox.com
- Signatures
- Users can create multiple signatures and switch among them from the Gmail composer.Read 15 Oct 2026 · rightinbox.com
- Supported CRMs
- The CRM page shows integrations for Pipedrive, Salesforce, HubSpot, Zoho, Highrise, Zapier, Greenhouse, SugarCRM, Nutshell, and OnePageCRM.Read 1 Oct 2026 · rightinbox.com
- Templates
- Templates save reusable email text for one-click insertion and later personalization.Read 15 Oct 2026 · rightinbox.com
- Tracking data
- When open and click tracking is enabled, Right Inbox says it collects recipient device type, IP address for approximate location and engagement activity.Read 15 Oct 2026 · rightinbox.com
- Usage
- Right Inbox says more than 250,000 professionals use it, including people from Uber, Netflix, and HubSpot.Read 1 Oct 2026 · rightinbox.com
Plans and prices
Strong points and limits
Strong points
- Tracks opens, replies, and clicks with real-time alerts.
- Schedules messages and recurring emails.
- Sequences can follow up when recipients do not open or reply.
- Syncs threads with listed CRM integrations.
- Works with Chrome, Safari, and Firefox.
Limits
- Free plan allows five emails per month.
- Free plan excludes mail merge and sequences.
- Free plan excludes CRM integration.
- Paid service starts at $7.95/user/mo (annual).
Who it suits
Right Inbox suits Gmail users who need scheduled sending, tracking, and follow-ups, particularly for sales or marketing campaigns. The free tier is for solo use; teams needing CRM sync or mail merge need a paid plan.
Verdict
Right Inbox combines Gmail tracking and automation with CRM thread sync and browser support. Check the free-tier limits and annual starting price against the features and team use you need.
Where Specifiction places it
- Email Scheduling Software#7 of 308.9
- Email Tracking Software#11 of 438.9
- Sales Email Tracking Software#8 of 278.9
- Google Workspace Productivity Tools#9 of 228.8