Mapboard

Spec sheet

Product

Mapboard is enterprise software for physical locations that brings location presence, reputation, performance, and competition into one platform.Read 11 Oct 2026 · mapboard.io

Audience

It is aimed at chains, franchises, and networks operating hundreds to thousands of locations, including pharmacies, gas stations, convenience stores, banks, clinics, optical stores, and automotive businesses.Read 11 Oct 2026 · mapboard.io

Integrations

Mapboard syncs location data to Google and Meta and can export the network for Waze.Read 4 Oct 2026 · mapboard.io

Security

The DPA describes TLS in transit, role based access and least privilege, logical customer segregation, security event logging, limited retention backups, and staff confidentiality; it does not claim specific certifications.Read 11 Oct 2026 · mapboard.io

Headquarters

San Pedro Garza García, Nuevo León, MexicoRead 28 Sep 2026 · mapboard.io

Company

The site identifies the maker as Mapboard Technologies S.A. de C.V. and gives its location as San Pedro Garza García, Nuevo León, Mexico.Read 11 Oct 2026 · mapboard.io

AI assistance

Orbit summarizes and searches location data and suggests review replies, which a team member must review and approve before publication.Read 11 Oct 2026 · mapboard.io

Case management

Reviews, public comments, direct messages, and manually reported issues can become location-linked cases with an owner, severity, SLA clock, and activity log.Read 4 Oct 2026 · mapboard.io

Company and location

The site identifies the maker as Mapboard Technologies S.A. de C.V. and gives its location as San Pedro Garza García, Monterrey, Nuevo León, Mexico.Read 4 Oct 2026 · mapboard.io

Demo

The company offers a 45-minute demo on a demonstration network; viewing a customer’s own locations is part of onboarding afterward.Read 4 Oct 2026 · mapboard.io

Free service

Mapboard offers a free, no-commitment audit of a brand’s Google Maps footprint, reviewed by a team member.Read 4 Oct 2026 · mapboard.io

Google integration

Mapboard connects to Google Business Profile for business information, hours, special hours, posts, reviews, and performance; Google authorized the APIs, and Mapboard says it is not a Google Partner.Read 11 Oct 2026 · mapboard.io

Human approval

AI proposes case severity and category, and the team approves before a case is opened.Read 4 Oct 2026 · mapboard.io

Industries

The site names pharmacies, gas stations, convenience stores, and banking as target industries.Read 4 Oct 2026 · mapboard.io

Listing checks

After publishing changes, Mapboard rereads the platform to confirm them and checks listings daily for issues such as duplicates, suspensions, closures, and unauthorized edits.Read 4 Oct 2026 · mapboard.io

Location data

The platform manages more than 300 fields per location, including address, hours, services, photos, and attributes.Read 4 Oct 2026 · mapboard.io

Location management

Teams can organize locations hierarchically into groups, assign responsible users, set role based access, and make bulk updates.Read 11 Oct 2026 · mapboard.io

Notable limit

Mapboard says it does not control the physical status of bank ATMs, such as cash, power, or network availability; those details remain in the customer’s systems.Read 4 Oct 2026 · mapboard.io

Operational cases

Teams can turn a review into a location case, assign it to a responsible user, and mark it closed when resolved; Mapboard says it can coexist with an existing ticketing system.Read 11 Oct 2026 · mapboard.io

Publishing limit

Google Business Profile is the only platform Mapboard currently publishes to.Read 11 Oct 2026 · mapboard.io

QR codes

Each location can have a trackable QR code whose destination can be changed after printing; the QR does not verify that a review was submitted.Read 11 Oct 2026 · mapboard.io

Review analysis

Mapboard collects network reviews and ratings, analyzes recurring themes, and compares locations with nearby competitors using Google data.Read 11 Oct 2026 · mapboard.io

Reviews and AI

AI can classify reviews and suggest responses, but a team member reviews and approves content before it is published.Read 4 Oct 2026 · mapboard.io

Scale

The maker says the product has been tested across more than 1,200 physical locations, a figure that does not refer to a single company.Read 11 Oct 2026 · mapboard.io

Sensitive cases

A sensitive case is redacted according to the reader’s permissions and is not sent to the AI model.Read 4 Oct 2026 · mapboard.io

Support and onboarding

Prospective customers can book a demo, which the maker presents on a demonstration network before planning setup with the customer's own locations.Read 11 Oct 2026 · mapboard.io

Support by email

A location manager can receive and reply to a case by email without having a Mapboard account.Read 4 Oct 2026 · mapboard.io

Where Specifiction places it

• Location Intelligence Software#22 of 367.3