MyStay

Spec sheet

Purpose

MyStay provides hotel guest web pages, administration tools, and guest profile management for accommodation providers.Read 12 Oct 2026 · gomystay.com

Audience

MyStay says it serves hotels, hostels, resorts, and other accommodation facilities.Read 12 Oct 2026 · gomystay.com

Integrations

The maker lists direct PMS integrations including Apaleo, MEWS, Guestline, and Opera Cloud OHIP, with one-way or two-way support depending on provider.Read 12 Oct 2026 · gomystay.com

Mobile app coverage

ios and androidRead 22 Sep 2026 · gomystay.com

Support

MyStay directs customers to its knowledge base and says its team aims to respond by the next day between 9am and 5pm CET.Read 12 Oct 2026 · gomystay.com

Headquarters

The company page states that MyStay is headquartered in Amsterdam, with operation and development teams in Prague.Read 12 Oct 2026 · gomystay.com

Contract

The FAQ says contracts are indefinite with a minimum term of six months, except pilot cooperation may be shorter.Read 12 Oct 2026 · gomystay.com

Data policy

The privacy policy identifies MyStay s.r.o. in Prague as data controller and says personal data may be processed electronically or in writing, automatically or manually.Read 12 Oct 2026 · gomystay.com

Digital check-in

Check-in supports customized forms, payment, signatures, PDF registration cards, marketing consent, and ID scanning.Read 12 Oct 2026 · gomystay.com

Digital check-out

Guests can add minibar consumption, review and split bills, update billing addresses, and receive invoices by email.Read 12 Oct 2026 · gomystay.com

Guest services

Guest Web presents property information and activity and service catalogs, and supports online check-in, check-out, and payments.Read 12 Oct 2026 · gomystay.com

Integration option

PMS or key-management integration is optional; MyStay also permits manual data imports and exports.Read 12 Oct 2026 · gomystay.com

Kiosk

Light Kiosk supports check-in, check-out, key-card dispensing, lost-card handling, payments, and e-keys.Read 12 Oct 2026 · gomystay.com

Languages

MyStay defaults to English and also lists Italian, Spanish, German, Russian, Dutch, Czech, and Slovak; customers can request another language.Read 12 Oct 2026 · gomystay.com

Messaging

MyStay integrates with Facebook Messenger and WhatsApp, and can send automated or one-time SMS messages before, during, and after a stay.Read 12 Oct 2026 · gomystay.com

Web app

MyStay runs through a web-based platform, and guests do not need to download an app to use it.Read 12 Oct 2026 · gomystay.com

Plans and prices

Every MyStay plan and price →

Where Specifiction places it

• Property Management Software#196 of 2687.3