NECX pricing
7 plans read from necx.org
Pay-as-you-go hotline overagePrice not published Additional hotline minutes · Billed on the next invoice Read 20 Sep 2026 · necx.org
+1,000 hotline minutesPrice not published 1,000 minutes/month Read 20 Sep 2026 · necx.org
+2,500 hotline minutesPrice not published 2,500 minutes/month Read 20 Sep 2026 · necx.org
+5,000 hotline minutesPrice not published 5,000 minutes/month Read 20 Sep 2026 · necx.org
Core$9,600 a year $9,600/yr2,000 crisis-line minutes/month included (~200 calls) · one funder report stream · onboarding and data migration included Read 8 Oct 2026 · necx.org
Complete$14,400 a year $14,400/yr4,000 crisis-line minutes/month included (~400 calls) · all modules · all funder report streams · priority support · onboarding and data migration included Read 8 Oct 2026 · necx.org
Coalition / Regional CustomPriced on request Talk to usFor coalitions, multi-site agencies, regional cohorts, and statewide deployments · multi-year and cohort pricing available Read 8 Oct 2026 · necx.org
In short
- NECX has a free plan (Pay-as-you-go hotline overage).
- Paid plans published: 2, from $9,600 a year.
- 1 plan is priced on request (Coalition / Regional Custom).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| CommCare | $100/mo | Yes | Yes |
| In-Form | £13.75/mo | Yes | Yes |
| Primero | $687.50/mo | Yes | No |
| Case Amplify | — | No | Yes |
| Need Navigator | — | No | No |
| Neighbor Solutions | $100/mo | No | Yes |
| CHARMS | $150/mo | No | No |
| Bonterra Penelope | — | No | No |