Novaryq
novaryq.com
What it is
Novaryq is an all-in-one restaurant operating system for North American food and beverage businesses. It combines point of sale, payments, kitchen display, online ordering, delivery dispatch, loyalty, marketing, inventory, staff, and accounting tools. The POS runs in a browser or native Android terminal app and supports floor maps, coursing, split checks, and tips. Each location can offer branded pickup, delivery, and dine-in ordering without a Novaryq per-order commission, although payment-processing and courier or third-party delivery charges may apply. Kitchen displays show live tickets, route stations, track ticket age and all-day counts, and support tap-to-bump. Inventory covers recipe depletion, par levels, 86-ing, purchasing, stock counts, and replenishment suggestions based on open orders. Multi-location operators can manage menus, pricing, and policies centrally while retaining local control and consolidated reporting. Helcim handles card payments and settlement reconciliation. Plans start at C$129 a year billed annually for Core; hardware, payment processing, and applicable taxes are extra.
Spec sheet
- Product
- Novaryq is a North American restaurant operating system combining POS, payments, kitchen display, ordering, delivery, loyalty, marketing, inventory, staff and accounting tools.Read 15 Oct 2026 · novaryq.com
- Support
- Standard support is included on all plans, Scale adds priority support, and the company does not advertise a staffed 24/7 help desk.Read 15 Oct 2026 · novaryq.com
- Headquarters
- Kitchener–Waterloo, Ontario, CanadaRead 28 Sep 2026 · novaryq.com
- Founded
- LinkedIn lists the company as founded in 2025.Read 15 Oct 2026 · ca.linkedin.com
- API limits
- Sandbox access is limited to 30 requests per minute and 5,000 per day; standard partners get 120 per minute and 200,000 per day; certified partners get 600 per minute and 5 million per day.Read 15 Oct 2026 · novaryq.com
- API scopes
- The developer platform documents orders, menus, inventory, customers, payments and webhook-management scopes with read and write permissions where applicable.Read 15 Oct 2026 · novaryq.com
- Backup limitation
- The documented second backup copy currently shares the database machine, leaving a stated single-host failure gap.Read 15 Oct 2026 · novaryq.com
- Company headquarters
- LinkedIn lists headquarters in Kitchener, Ontario, Canada.Read 15 Oct 2026 · ca.linkedin.com
- Company location and stage
- Novaryq describes itself as a founder-led company in Kitchener–Waterloo, Ontario, launching with founding restaurant partners and building for the North American market.Read 2 Oct 2026 · novaryq.com
- Company size
- LinkedIn lists Novaryq as a privately held technology and internet company with 2–10 employees.Read 15 Oct 2026 · ca.linkedin.com
- Company specialties
- LinkedIn lists restaurant POS, online ordering, kitchen display, kiosks, multi-location management, offline-first architecture, payments, loyalty, inventory and analytics among its specialties.Read 15 Oct 2026 · ca.linkedin.com
- Company status
- The About page describes Novaryq as founder-led, early-stage and launching with restaurant partners in Kitchener–Waterloo and Ontario.Read 15 Oct 2026 · novaryq.com
- Data ownership
- Terms state that customers own menu, order, guest, staff and reporting data and may export it while active and during wind-down.Read 15 Oct 2026 · novaryq.com
- Delivery
- Direct orders use courier-dispatch tools and a unified queue, while DoorDash, Uber Eats and Skip marketplace connections are still in progress.Read 15 Oct 2026 · novaryq.com
- Delivery integrations
- DoorDash, Uber Eats and Skip marketplace integrations are described as in progress.Read 2 Oct 2026 · novaryq.com
- Handheld app
- A native Android handheld app sends tableside orders to kitchen stations, supports seat and course structure, and shares menus and queues with fixed terminals.Read 15 Oct 2026 · novaryq.com
- Hosting
- Platform data is hosted in Boston, Massachusetts by Hostinger International, while Helcim processes card payments in Canada.Read 15 Oct 2026 · novaryq.com
- Hosting and payment data
- The privacy policy says platform data is stored in Boston, Massachusetts, and Helcim processes card payments in Canada; the full card number does not reach Novaryq’s systems.Read 2 Oct 2026 · novaryq.com
- Inventory
- Inventory tracks recipe-based ingredient depletion, 86-ing, par levels, purchase orders, physical counts, waste and reorder suggestions net of open orders.Read 15 Oct 2026 · novaryq.com
- Kitchen display
- The kitchen display provides live tickets, age timers, station routing, all-day counts and tap-to-bump handling across order channels.Read 15 Oct 2026 · novaryq.com
- Licence
- The reviewed official pages describe a paid hosted subscription but do not state an open-source licence.Read 15 Oct 2026 · novaryq.com
- Limit: India availability
- The India site labels Novaryq pre-launch; Razorpay/UPI, Swiggy, Zomato and ONDC connections remain provider-gated or roadmap work.Read 15 Oct 2026 · novaryq.in
- Limit: marketplace coverage
- DoorDash, Uber Eats and Skip integrations are described as in progress rather than live.Read 15 Oct 2026 · novaryq.com
- Loyalty
- Guest profiles, points, offers, win-back campaigns and referrals work across counter, online, QR and kiosk channels.Read 15 Oct 2026 · novaryq.com
- Marketing
- Marketing includes behavior-based segments, automated journeys, BOGO and combo promotions, and review-request campaigns.Read 15 Oct 2026 · novaryq.com
- Multi-location
- HQ can centrally push menus, prices, taxes and policies while locations retain operating control; franchise controls and branded storefronts are supported.Read 15 Oct 2026 · novaryq.com
- Offline capability
- A beta offline-cash workflow allows cash order entry on supported prepared terminals during connectivity interruptions, but card payments require connectivity.Read 15 Oct 2026 · novaryq.com
- Online ordering
- Each location can have a branded storefront for pickup, delivery and dine-in orders without a Novaryq per-order commission.Read 15 Oct 2026 · novaryq.com
- Payments
- Integrated payments include tipping, refunds and daily settlement reconciliation; card numbers are tokenized and handled by the processor.Read 15 Oct 2026 · novaryq.com
- Payments integration
- Novaryq integrates Helcim for online and in-person card payments, with tipping, refunds and daily settlement reconciliation.Read 2 Oct 2026 · novaryq.com
- Payroll limitation
- The platform prepares scheduling, time, labor and payroll-export data but does not file or remit payroll taxes.Read 15 Oct 2026 · novaryq.com
- POS
- The POS supports browser use, floor maps, coursing, split checks, tips and a native Android terminal app.Read 15 Oct 2026 · novaryq.com
- Praise: direct ordering economics
- A Novaryq LinkedIn post argues that direct ordering can retain substantially more of a $30 order than marketplace ordering, using a 15–30% marketplace commission comparison.Read 15 Oct 2026 · linkedin.com
- Reporting
- Reporting updates sales, labor, item velocity and guest cohorts in real time, with multi-location rollups and exportable data.Read 15 Oct 2026 · novaryq.com
- Review availability
- Novaryq’s marketing page says it publishes no ratings or testimonials because it has none to publish yet.Read 15 Oct 2026 · novaryq.com
- Sandbox
- Sandbox credentials are intentionally read-only for order, menu and inventory reads.Read 15 Oct 2026 · novaryq.com
- SDKs
- The public developer page provides HTTP examples and JavaScript verification code but does not list official client SDK packages.Read 15 Oct 2026 · novaryq.com
- Security certifications
- Novaryq states it has not undertaken SOC 2 or ISO 27001 audits and does not hold its own PCI attestation.Read 2 Oct 2026 · novaryq.com
- Security controls
- Security documentation describes HTTPS with HSTS, TOTP, role checks, PostgreSQL row-level tenant isolation, encrypted secrets and encrypted backups.Read 15 Oct 2026 · novaryq.com
- Security limitation
- Novaryq states it has no SOC 2, ISO 27001 or company-held PCI attestation and no contractual uptime guarantee.Read 15 Oct 2026 · novaryq.com
- Supported outage workflow
- On a supported, prepared terminal with the offline-cash workflow enabled, cash order entry can continue during a connectivity interruption; card payments require connectivity.Read 2 Oct 2026 · novaryq.com
- Webhooks
- Webhooks use HMAC-SHA256 signatures over the raw request body and production verification rejects unsigned or incorrectly signed deliveries.Read 15 Oct 2026 · novaryq.com
Plans and prices
Core C$129 a month annually; C$1,548 invoiced yearly 1 operational device licence · per location · hardware, onboarding, payment processing, delivery and usage fees extra Read 15 Oct 2026 · novaryq.com
Core (month-to-month) C$149 a month month to month 1 operational device licence; hardware, payment processing and applicable taxes extra Read 2 Oct 2026 · novaryq.com
Core month-to-month C$149 a month month to month 1 operational device licence · per location · hardware, onboarding, payment processing, delivery and usage fees extra Read 15 Oct 2026 · novaryq.com
Growth C$249 a month annually; C$2,988 invoiced yearly 4 operational device licences · catering and events supported · per location · extra devices $29/device/month Read 15 Oct 2026 · novaryq.com
Growth (month-to-month) C$299 a month month to month 4 operational device licences; catering and events available; hardware, payment processing and applicable taxes extra Read 2 Oct 2026 · novaryq.com
Growth month-to-month C$299 a month month to month 4 operational device licences · catering and events supported · per location · extra devices $29/device/month Read 15 Oct 2026 · novaryq.com
Scale C$399 a month annually; C$4,788 invoiced yearly 8 operational device licences · priority support · per location · extra devices $29/device/month Read 15 Oct 2026 · novaryq.com
Scale (month-to-month) C$449 a month month to month 8 operational device licences; priority support; hardware, payment processing and applicable taxes extra Read 2 Oct 2026 · novaryq.com
Scale month-to-month C$449 a month month to month 8 operational device licences · priority support · per location · extra devices $29/device/month Read 15 Oct 2026 · novaryq.com
Core (annual billing) C$1,548 a year annually; invoiced once per year at C$1,548 1 operational device licence; hardware, payment processing and applicable taxes extra Read 2 Oct 2026 · novaryq.com
Launch Kit hardware C$2,299, paid once one-time purchase for four devices physical hardware sold separately from software · customer owns purchased hardware Read 15 Oct 2026 · novaryq.com
Growth (annual billing) C$2,988 a year annually; invoiced once per year at C$2,988 4 operational device licences; catering and events available; hardware, payment processing and applicable taxes extra Read 2 Oct 2026 · novaryq.com
Strong points and limits
Strong points
- Branded ordering without Novaryq per-order commission
- Kitchen routing, timers, counts, and tap-to-bump
- Recipe-based inventory and replenishment suggestions
- Central controls with consolidated multi-location reporting
- Android terminal and browser POS access
Limits
- No free plan
- Hardware, payment processing, and taxes cost extra
- Card payments require connectivity during interruptions
- SOC 2 and ISO 27001 audits not undertaken
Who it suits
It suits North American restaurants and food-service groups needing POS, ordering, kitchen, inventory, and multi-location controls on Android and web. Operators should note that card payments require connectivity during outages.
Verdict
Novaryq brings restaurant operations into one Android and web platform, with detailed ordering, kitchen, inventory, and location-management functions. Its paid plans and extra hardware and payment costs should be evaluated alongside the stated security and outage limits.
Where Specifiction places it
- Restaurant Analytics Software#3 of 308.2
- Cloud Kitchen Software#4 of 258.3
