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SPECIFICTION
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Open Loyalty

openloyalty.io

WebiOSAndroidAPI
Visit openloyalty.io
Spec score 7.1 #13 of 23 in Rewards and Incentives Software

Spec sheet

Product
Open Loyalty is an API-first loyalty and gamification engine for enterprise brands.Read 9 Oct 2026 · openloyalty.io
Support
The company says Loyalty Experts, Customer Success Managers, and Technical Consultants assist during implementation and go-live, with included support scope varying by package.Read 9 Oct 2026 · openloyalty.io
Braze integration
Open Loyalty says its Braze integration can send loyalty events such as point changes and tier upgrades in real time and sync selected customer actions back to Open Loyalty.Read 9 Oct 2026 · openloyalty.io
Company background
Open Loyalty says it is part of OEX SA; its About page identifies OEX as founded in 2004 but does not state an Open Loyalty founding year or headquarters.Read 9 Oct 2026 · openloyalty.io
Data protection
The pricing page says its regular SaaS installation uses AWS servers, at-rest and in-transit encryption, separate Kubernetes namespaces, and separate databases, and supports GDPR and CCPA compliance.Read 9 Oct 2026 · openloyalty.io
Hosting and uptime
The pricing page says data storage options are available for Europe, APAC, and North America and gives a guaranteed uptime of 99.99%.Read 9 Oct 2026 · openloyalty.io
Integration
The platform connects to existing systems through REST APIs and webhooks, with the site naming eCommerce, CRM, POS, CDP, and marketing automation tools as integration targets.Read 9 Oct 2026 · openloyalty.io
Loyalty mechanics
Its listed mechanics include points and multi-wallets, tiers, rewards, challenges, referrals, badges, leaderboards, spin-the-wheel games, scratch cards, lotteries, and raffles.Read 9 Oct 2026 · openloyalty.io
Notable pricing limit
An Active Member is defined as a registered member who performs at least one Loyalty Event during a calendar month, subject to clarification in the agreement.Read 9 Oct 2026 · openloyalty.io
Program management
The pricing page says the service includes full API access, an Admin UI, no feature limits, and regular new releases.Read 9 Oct 2026 · openloyalty.io
Security certifications
Open Loyalty states that it is certified to ISO 27001 and ISO 9001 and covers GDPR requirements.Read 9 Oct 2026 · openloyalty.io
Security testing
The company says specialized partners periodically test its software against the OWASP Top 10 and CWE/SANS Top 25.Read 9 Oct 2026 · openloyalty.io
Service response
The pricing page states 24/7 issue monitoring, a P1 response time under 30 minutes, and a P1 resolution time under two hours.Read 9 Oct 2026 · openloyalty.io

Plans and prices

Custom pricing Priced on request Based on monthly Active Members · Platform Fee plus Allowance Fee · Full API access and Admin UI · No feature limits Read 9 Oct 2026 · openloyalty.io

Every Open Loyalty plan and price →

Where Specifiction places it

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