OpinionX
opinionx.co
What it is
OpinionX is a web-based market research survey platform for measuring user needs, mapping customer segments, and testing pricing changes. Its research methods include conjoint, MaxDiff, Van Westendorp, Gabor Granger, pairwise comparison, ranked choice, and points ranking. Results can be filtered by segment and compared in crosstab tables, with AI-powered persona clustering among the listed analysis features. Workspaces allow unlimited survey creator seats; surveys have up to five editor seats on Free and Analyze, and five or more on Accelerate. The Google Sheets export includes an aggregated-results sheet that updates when a participant is added, but not when survey data is edited or deleted in OpinionX. OpinionX lists email and live-chat support on all three tiers. The Free plan is free forever, with 25 participants per survey, unlimited surveys, and all survey methods and analysis features. Analyze is $900 a year, billed upfront. Accelerate has no listed price; buyers are directed to contact sales.
Spec sheet
- Purpose
- OpinionX is an online market research survey platform for measuring user needs, mapping customer segments, and testing pricing changes.Read 5 Oct 2026 · opinionx.co
- Intended users
- OpinionX describes its focus as product teams and user researchers who need advanced research tools to understand customers.Read 5 Oct 2026 · opinionx.co
- Support
- The pricing comparison lists email-based and live-chat technical support on all three tiers; prepaid research consulting is listed as 90 minutes on Analyze and six hours on Accelerate.Read 5 Oct 2026 · opinionx.co
- Collaboration
- Workspaces include unlimited survey creator seats, and each survey supports up to five editor seats on Free and Analyze; Accelerate lists five or more.Read 5 Oct 2026 · opinionx.co
- Encryption and hosting
- OpinionX says data is encrypted at rest with AES-256 and in transit with TLS, and hosted on Microsoft Azure and MongoDB Atlas in Ireland.Read 5 Oct 2026 · knowledge.opinionx.co
- Enterprise compliance
- Accelerate includes security compliance review, and OpinionX says customized or signed data processing agreements are available to Accelerate customers only.Read 5 Oct 2026 · opinionx.co
- Export limitation
- The Google Sheets integration does not update the sheet to reflect edits or deletions made to survey data in OpinionX.Read 5 Oct 2026 · knowledge.opinionx.co
- Integration
- OpinionX can export survey results to Google Sheets, including an aggregated-results sheet that updates when a participant is added.Read 5 Oct 2026 · knowledge.opinionx.co
- Research methods
- Its survey methods include conjoint, MaxDiff, Van Westendorp, Gabor Granger, pairwise comparison, ranked choice, and points ranking.Read 5 Oct 2026 · opinionx.co
- Security access
- OpinionX says limited authorized staff may access survey and account data for support and service operation, with access restricted by business need and logged.Read 5 Oct 2026 · knowledge.opinionx.co
- Security certifications
- OpinionX states that it does not hold ISO 27001 certification and does not have a current SOC 2 Type II report.Read 5 Oct 2026 · knowledge.opinionx.co
- Segmentation
- Results can be filtered and compared by segment, with crosstab tables and AI-powered persona clustering listed among the analysis features.Read 5 Oct 2026 · opinionx.co
Plans and prices
Free Free free forever 25 participants per survey · unlimited surveys · all survey methods and analysis features Read 5 Oct 2026 · opinionx.co
Analyze $900 a year billed upfront unlimited participants per survey · 90 minutes prepaid consulting · remove OpinionX branding · yearly subscription Read 5 Oct 2026 · opinionx.co
Accelerate Priced on request Contact Sales private team folders · advanced security (SAML SSO, 2FA) · external collaborators · 6 hours prepaid consulting Read 5 Oct 2026 · opinionx.co
Strong points and limits
Strong points
- Includes conjoint, MaxDiff, and other survey methods.
- Free plan allows unlimited surveys.
- Segment comparisons include crosstabs and persona clustering.
- Email and live-chat support are listed on every tier.
Limits
- Free surveys are limited to 25 participants.
- Analyze costs $900 a year, billed upfront.
- Google Sheets export misses edits and deletions.
- No Accelerate price is listed.
Who it suits
OpinionX describes its focus as product teams and user researchers who need advanced tools to understand customers. Its segment comparisons and range of survey methods may suit teams doing customer research or pricing tests.
Verdict
OpinionX combines multiple research methods with segment analysis and survey collaboration. Check the participant limit and spreadsheet export behavior against your workflow before choosing a plan.
Where Specifiction places it
- Decision-Making Software#5 of 117.7
- Market Research Software#27 of 597.7
