OPPI
oppi.au
What it is
OPPI is an AI decision intelligence and operations platform for hospitality venues. It models venue trading history alongside weather, local events, road traffic and calendars, then recalculates demand every 15 minutes. Its operational tools cover labour planning, inventory and reordering, task management, compliance, and venue procedures and checklists. OPPI proposes actions for approval; the maker says connected systems do not change without user approval. Connected integrations include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether. Toast, Clover and TouchBistro are still in build; accounting integrations are designed but not shipped, and Tanda roster and staff sync are also in build. The service is still in beta, with a waitlist and design partner applications. Onboarding is self-serve, with setup help available on request. The maker describes encryption at rest and in transit, and logically isolated venue data. The primary database is hosted in Singapore, while application hosting and AI processing may use additional regions. Early access has no payment or contract; public release is pending.
Spec sheet
- What it does
- OPPI is an AI decision-intelligence and operations platform for hospitality venues that learns venue operations and acts on labour, inventory, compliance and service.Read 15 Oct 2026 · oppi.au
- Purpose
- OPPI is an AI decision intelligence and operations platform for hospitality venues that learns how a venue runs and acts on labour, inventory, compliance and service.Read 5 Oct 2026 · oppi.au
- Audience
- OPPI is built for hospitality venues, and the maker says one venue is enough to get started.Read 5 Oct 2026 · oppi.au
- Integrations
- Connected integrations listed include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion and OPPI Tether; Toast, Clover and TouchBistro are listed as in build.Read 5 Oct 2026 · oppi.au
- Compliance
- Compliance features include recurring checks, overdue escalation, expiring-certification alerts, audit preparation and an event audit trail.Read 15 Oct 2026 · oppi.au
- Headquarters
- Melbourne, AustraliaRead 23 Sep 2026 · oppi.au
- ABN entity type
- ABN Lookup classifies Servance Pty Ltd as an Australian private company.Read 15 Oct 2026 · abr.business.gov.au
- ABN status
- Australian government ABN Lookup lists Servance Pty Ltd as active from 14 July 2025.Read 15 Oct 2026 · abr.business.gov.au
- AI providers
- OPPI says AI tasks may be routed to OpenAI, Anthropic, Google and Perplexity under data-processing agreements, without using customer data to train provider models.Read 15 Oct 2026 · oppi.au
- API extensibility
- OPPI says systems with an API can generally be connected within days, but it does not publish a developer API reference or SDK documentation on the reviewed pages.Read 15 Oct 2026 · oppi.au
- Approval control
- OPPI presents recommendations for manager approval and says connected systems are not changed without approval.Read 15 Oct 2026 · oppi.au
- Approval controls
- OPPI proposes actions for approval, and says nothing changes in connected systems without the user's approval.Read 5 Oct 2026 · oppi.au
- Availability
- OPPI is described as still in beta, with a waitlist and design partner applications.Read 5 Oct 2026 · oppi.au
- Availability limit
- OPPI is invite only before public release, with access through referrals, design-partner applications or a waitlist.Read 15 Oct 2026 · oppi.au
- Company legal entity
- OPPI trades under Servance Pty Ltd, with ABN 98 689 020 237 and ACN 689 020 237.Read 15 Oct 2026 · oppi.au
- Company location
- OPPI states that it is built in Melbourne, Australia.Read 15 Oct 2026 · oppi.au
- Compliance status
- ISO 27001 and SOC 2 Type II are listed as planned, while GDPR and Australian Privacy Principles compliance are stated.Read 15 Oct 2026 · oppi.au
- Data isolation
- Customer venue data is logically partitioned so one organisation cannot access another's information.Read 15 Oct 2026 · oppi.au
- Data residency
- Primary database infrastructure is hosted in Singapore on AWS ap-southeast-1, while application hosting and AI processing can use additional regions.Read 15 Oct 2026 · oppi.au
- Data security
- The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with venue data logically isolated.Read 5 Oct 2026 · oppi.au
- Deletion
- The maker says requested data deletion, including backups, is completed within 30 days.Read 5 Oct 2026 · oppi.au
- Demand forecasting
- Demand forecasts combine venue trading history with weather, calendar, traffic and nearby events, recalculating demand in 15-minute slots.Read 15 Oct 2026 · oppi.au
- External signals
- Weather, local events, road traffic, public holidays, school terms and paydays are collected without customer-side connections.Read 15 Oct 2026 · oppi.au
- Founder
- The company identifies Jenson Hemsley as founder and says he has more than a decade in hospitality operations.Read 15 Oct 2026 · oppi.au
- GST registration
- ABN Lookup says Servance Pty Ltd was not currently registered for GST on the displayed record.Read 15 Oct 2026 · abr.business.gov.au
- Integration limits
- Accounting integrations are designed but not shipped, and Tanda roster and staff sync are still in build.Read 5 Oct 2026 · oppi.au
- Inventory control
- Inventory workflows cover suppliers, recipes, par levels, depletion from sales, stocktakes, waste, order drafting and receiving reconciliation.Read 15 Oct 2026 · oppi.au
- Knowledge management
- OPPI drafts venue-specific SOPs, checklists and manuals, publishes them to a staff kiosk and provides an oppiGPT lookup assistant.Read 15 Oct 2026 · oppi.au
- Labour planning
- The labour module compares hourly demand with wage targets, ideal front- and back-of-house headcount, task load and roster variance.Read 15 Oct 2026 · oppi.au
- Legacy tills
- The OPPI Tether bridge reads legacy tills locally, removes personal information and sends daily data over encrypted HTTPS.Read 15 Oct 2026 · oppi.au
- Licence
- The reviewed official pages do not state an open-source licence or provide source code, so licensing cannot be determined from them.Read 15 Oct 2026 · oppi.au
- No automatic billing
- The six-month New Venue Program collects no card details and does not automatically start paid billing afterward.Read 15 Oct 2026 · oppi.au
- Onboarding
- Onboarding is described as self-serve, with optional setup handled by OPPI, and the company says a venue can be ready in a day.Read 15 Oct 2026 · oppi.au
- Operational memory
- The platform stores shift stories and numbers, rehearses what-if scenarios and retains only patterns that continue to prove useful.Read 15 Oct 2026 · oppi.au
- Operations
- OPPI supports labour planning, inventory and reordering, task management, compliance, and venue SOPs and checklists.Read 5 Oct 2026 · oppi.au
- POS dependency
- Every subscription requires a connected point-of-sale system because OPPI relies on live trading data.Read 15 Oct 2026 · oppi.au
- POS integrations
- Square and Lightspeed Restaurant K-Series are marked connected, while Toast, Clover and TouchBistro are marked in build.Read 15 Oct 2026 · oppi.au
- Pricing transparency limit
- The reviewed official pages do not publish normal subscription prices; they direct prospects to invitation, design-partner or waitlist routes.Read 15 Oct 2026 · oppi.au
- Product maturity limit
- The New Venue Program explicitly warns that early users may encounter rough edges and an unfinished roadmap.Read 15 Oct 2026 · oppi.au
- Registered business location
- ABN Lookup gives the main business location as Victoria 3190, Australia.Read 15 Oct 2026 · abr.business.gov.au
- Retention
- The privacy policy lists active-subscription data plus 90 days for account and venue data, seven years for billing records and 90 rolling days for system logs.Read 15 Oct 2026 · oppi.au
- Security encryption
- The security page states AES-256 encryption at rest and TLS 1.3 encryption in transit.Read 15 Oct 2026 · oppi.au
- Support and onboarding
- Onboarding is self-serve, with setup help available on request.Read 5 Oct 2026 · oppi.au
- Task management
- A task engine detects breaches, assesses issues, applies a confidence gate, assigns work and records outcomes for later learning.Read 15 Oct 2026 · oppi.au
- Team profile
- The company describes a lean team combining sports analytics, more than 15 years of hospitality management and applied agentic engineering.Read 15 Oct 2026 · oppi.au
- Workforce integrations
- Deputy is connected; Tanda has timesheet connectivity while roster and staff synchronization remain in build; 7shifts, Humanforce and Employment Hero are in build.Read 15 Oct 2026 · oppi.au
- Workspace integrations
- Google Drive and Notion are connected, with Notion linked through MCP.Read 15 Oct 2026 · oppi.au
- Write-back behavior
- Integration data is read into OPPI's model and the integration page says nothing is written back to source systems.Read 15 Oct 2026 · oppi.au
Plans and prices
Strong points and limits
Strong points
- Recalculates demand every 15 minutes.
- Forecasts use weather, local events and road traffic.
- Actions require user approval before connected systems change.
- Early access has no payment or contract.
Limits
- The product is still in beta.
- Public release is pending.
- Several integrations are still in build or not shipped.
- Application hosting and AI processing may use additional regions.
Who it suits
OPPI is intended for hospitality venues that want demand forecasts and tools for labour, inventory, tasks and compliance. Its maker says a single venue is enough to get started.
Verdict
OPPI combines venue forecasts with operational planning and approval controls. Its beta status, incomplete integrations and multi-region processing details are worth considering before applying for access.
Where Specifiction places it
- Restaurant Demand Forecasting Software#4 of 218.1