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PIE by First Delivery

firstdelivery.com

From $29.95/mo WebiOSAndroidAPI
Visit firstdelivery.com
Spec score 7.4 #19 of 27 in Restaurant Delivery Management Software

Spec sheet

Purpose
PIE is a delivery management system designed exclusively for pizza shops.Read 7 Oct 2026 · firstdelivery.com
API
First Delivery provides a REST API, real-time webhooks for order and driver updates, and dedicated developer support.Read 7 Oct 2026 · firstdelivery.com
Integrations
First Delivery lists more than 50 integrations and names DoorDash Drive, Uber Direct, Toast, Square, and Slice among them.Read 7 Oct 2026 · firstdelivery.com
Security
Its terms say it uses safeguards including encryption of data in transit and at rest, access controls, and monitoring.Read 7 Oct 2026 · firstdelivery.com
Channels and POS
The product connects online ordering, phone orders, and third-party platforms to a shop’s POS system.Read 7 Oct 2026 · firstdelivery.com
Customer experience
PIE offers branded live order tracking, loyalty enrollment, direct-order promotion, and tools intended to reduce customer calls.Read 7 Oct 2026 · firstdelivery.com
Delivery choices
Shops can use their own staff and third-party fleets, with manual, semi-automatic, or automatic assignment to third-party fleets.Read 7 Oct 2026 · firstdelivery.com
Delivery operations
Its command center lets shops assign deliveries to their own drivers, third-party fleets, or both, and track drivers on a live map.Read 7 Oct 2026 · firstdelivery.com
Driver tools
The driver app includes scheduled shifts, order information, proof of delivery, ID verification, and automatic payout of earnings and tips.Read 7 Oct 2026 · firstdelivery.com
Intended customers
PIE is marketed to pizza shops seeking to coordinate in-house drivers and third-party delivery fleets.Read 7 Oct 2026 · firstdelivery.com
Pricing limits
The Lite plan lists marketplace-order POS integration, online ordering, and SMS marketing as unavailable add-ons; the pricing page does not state whether a free trial is offered.Read 7 Oct 2026 · firstdelivery.com
Security incident notice
The terms say First Delivery will notify customers without undue delay and no later than 72 hours after becoming aware of certain security incidents involving customer content.Read 7 Oct 2026 · firstdelivery.com
Support and guarantee
The pizza page offers pizza-industry expert support and guarantees measurable delivery-efficiency improvements within 30 days or a money-back refund.Read 7 Oct 2026 · firstdelivery.com

Plans and prices

Lite $29.95 a month $29.95/month, plus $0.25 per delivery and plus $0.25 per delivery for external drivers Nationwide 3P fleets · live human chat support for stores · live delivery tracking · pre-built order integrations · driver app · proof of delivery · marketplace order POS integration, online ordering, and SMS marketing not available Read 7 Oct 2026 · firstdelivery.com
Pro $149.95 a month $149.95/month, plus $0.25 per delivery and plus $0.25 per delivery for external drivers Nationwide 3P and catering fleets · store and customer chat support · branded live tracking · driver app · proof of delivery · refunds · cash-on-delivery orders · review and marketing tools · web dashboard · diner profiles · driver scheduling · add-ons: POS integration $50/month/location, online ordering $50/month/location, SMS marketing $50/month/location + $0.05 per text Read 7 Oct 2026 · firstdelivery.com

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