Pilot
pilot.com
What it is
Pilot is web-based accounting software with bank feeds, automated reconciliation, and accountant access. It does not provide inventory tracking, and web is the only listed platform. The free Core plan is listed at free, billed annually, with $0 in monthly expenses and up to 10 vendor bills per month. Essentials costs $99 a month, billed monthly, and supports up to $100,000 in monthly expenses. A Custom plan has no listed price and is described for complex business structures, custom workflows and reporting, full accounts receivable, full accounts payable, payroll administration, and CFO advisory. Pilot’s pricing note states that a 15-day trial is available and paid plans start from $99/mo. The maker is Pilot, founded in 2017, with headquarters in San Francisco, California, and Nashville, Tennessee. Access is through a browser rather than a listed mobile application.
Spec sheet
- What it does
- Pilot combines bookkeeping software and finance professionals to provide bookkeeping, tax, and advisory services for startups and small businesses.Read 21 Oct 2026 · pilot.com
- Free plan
- YesRead 20 Sep 2026 · pilot.com
- Paid from
- 99Read 20 Sep 2026 · pilot.com
- Integrations
- Pilot says it connects with more than 10,000 banks, payment processors, payroll systems, and business tools.Read 21 Oct 2026 · pilot.com
- Support
- Pilot says plan support is included and that it aims to respond to inquiries within one business day.Read 21 Oct 2026 · pilot.com
- Headquarters
- San Francisco, California, and Nashville, Tennessee, United StatesRead 28 Sep 2026 · pilot.com
- Founded
- LinkedIn lists Pilot’s founding year as 2016.Read 21 Oct 2026 · linkedin.com
- Accountant access
- YesRead 20 Sep 2026 · pilot.com
- Accounting-service limitation
- Pilot says it does not provide audits, assurance, public-accounting services, or certifications of GAAP compliance.Read 21 Oct 2026 · pilot.com
- AI transaction categorization
- Pilot’s AI Accountant categorizes transactions and reconciles accounts as activity comes in.Read 21 Oct 2026 · pilot.com
- Anomaly flags
- Pilot says its AI Accountant flags unusual items such as duplicate charges, unexpected amounts, and new vendors.Read 21 Oct 2026 · pilot.com
- API connections
- Pilot says it uses secure API connections and bank-level authentication to connect financial and business tools.Read 21 Oct 2026 · pilot.com
- Ask questions about finances
- Pilot AI in the customer portal accepts plain-English questions about company financials and returns answers.Read 21 Oct 2026 · pilot.com
- Automated reconciliation
- YesRead 20 Sep 2026 · pilot.com
- Bank feeds
- YesRead 20 Sep 2026 · pilot.com
- Bookkeeping requirements
- Pilot says it requires electronic transaction access, expense-reporting software, and separation of business and personal expenses.Read 21 Oct 2026 · pilot.com
- Cash-flow scenarios
- Pilot says its tools let customers model cash-flow scenarios, including whether they can afford new hires.Read 21 Oct 2026 · pilot.com
- CFO advisory
- Pilot CFO services cover runway, margins, financial planning, fundraising, and strategic decisions.Read 21 Oct 2026 · pilot.com
- Company size and status
- LinkedIn lists Pilot as privately held with 201–500 employees.Read 21 Oct 2026 · linkedin.com
- Documentation depth
- Pilot’s FAQ covers pricing, support, bookkeeping, tax, and R&D credits; the opened pages did not identify developer documentation or system requirements.Read 21 Oct 2026 · pilot.com
- Expense tracking
- The homepage says customers can track company expenses in real time.Read 21 Oct 2026 · pilot.com
- Funding
- Pilot’s About page says it has raised more than $150 million from investors including Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.Read 21 Oct 2026 · pilot.com
- Integration constraints
- Pilot says it primarily supports US-based banks and payment platforms, while naming Wise, Deel, and Remote.com as international examples.Read 21 Oct 2026 · pilot.com
- Inventory tracking
- NoRead 20 Sep 2026 · pilot.com
- License and hosting
- Pilot’s privacy policy describes SaaS tools; the opened pages do not name an open-source license or describe self-hosting.Read 21 Oct 2026 · pilot.com
- Limit: bank connectivity
- A Trustpilot reviewer reported repeated connection failures, sync errors, missing transactions, and manual cleanup.Read 21 Oct 2026 · trustpilot.com
- Limit: perceived product value
- A Trustpilot reviewer said the platform provided little financial insight and characterized it as a thin layer over QuickBooks and Plaid.Read 21 Oct 2026 · trustpilot.com
- Limit: tax support and price
- A GetApp reviewer said Pilot charged a premium while providing below-average support for tax filing.Read 21 Oct 2026 · getapp.com
- Mobile platforms
- web onlyRead 20 Sep 2026 · pilot.com
- Named integrations
- Pilot names Mercury, Stripe, Gusto, and Ramp as examples of connected financial tools.Read 21 Oct 2026 · pilot.com
- Notable news: AI Accountant
- Pilot announced its AI Accountant on February 4, 2026, describing it as an autonomous system for bookkeeping from onboarding through monthly close.Read 21 Oct 2026 · pilot.com
- Notable news: Series C
- Pilot announced a $60 million Series C led by Sequoia on January 26, 2021, and said total funding had reached $120 million at that time.Read 21 Oct 2026 · pilot.com
- Praise: onboarding and portal
- GetApp reviewers praise the onboarding process and describe the online portal as easy to navigate and useful for working with a dedicated bookkeeper.Read 21 Oct 2026 · getapp.com
- Praise: responsive people
- A Trustpilot reviewer praised the team’s quick response and described the service as feeling like working with a team.Read 21 Oct 2026 · trustpilot.com
- Public API and SDKs
- The opened product pages describe API connections for integrations but do not describe a public developer API or SDK.Read 21 Oct 2026 · pilot.com
- Rating on G2
- 4.7 out of 5 from 143 reviews.Read 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.9 out of 5 from 29 reviews.Read 21 Oct 2026 · getapp.com
- Rating on Trustpilot
- 2.9 out of 5 from 20 reviews.Read 21 Oct 2026 · trustpilot.com
- Security and privacy policy
- Pilot’s privacy policy identifies Pilot.com, Inc. as the provider of back-office services and SaaS tools and was last updated June 26, 2026.Read 21 Oct 2026 · pilot.com
Plans and prices
Strong points and limits
Strong points
- Bank feeds and automated reconciliation
- Accountant access included
- Free Core plan listed
- Custom plan supports complex structures
- 15-day trial noted
Limits
- No inventory tracking
- Web-only platform listing
- Essentials costs $99 a month
- Custom plan has no listed price
Who it suits
Pilot suits businesses that need browser-based accounting with bank feeds, automated reconciliation, and accountant access. The plans also address organizations with either limited expenses or more complex accounting workflows.
Verdict
Pilot offers browser accounting with a free tier, a defined paid tier, and a configurable Custom option. Its lack of inventory tracking and web-only access matter when selecting it for accounting work.
Where Specifiction places it
- Bookkeeping Software#17 of 758.8
- AI Accounting Software#8 of 328.6