Tech riderRev. 20 Sept 2026
PRISM Mystery Shopping Platform
- 1Runs onAndroid, API, iOS, Web
- 2CostsNot stated by the maker
- 3Shopper portalYes
- 4Assignment schedulingYes
- 5Report form builderYes
- 6Mobile shopper appYes
- 7Evidence collectionmultiple
- 8Shopper paymentsNo
7 lines stated Written from the maker's own pages: prismintelligence.com
Overview
PRISM Mystery Shopping Platform is ranked #5 of 21 in mystery shopping software on Specifiction. It runs on Android, API, iOS, Web.
Compared on mystery shopping software
- Shopper portal
- Yesprismintelligence.com
- Assignment scheduling
- Yesprismintelligence.com
- Report form builder
- Yesprismintelligence.com
- Mobile shopper app
- Yesprismintelligence.com
- Evidence collection
- multipleprismintelligence.com
- Shopper payments
- Noprismintelligence.com
- Results analytics
- Yesprismintelligence.com
Facts
- Purpose
- PRISM supports internal or vendor-run mystery shopping programs and measures brand and customer experience.prismintelligence.com · 4 Oct 2026
- Shop types
- The platform supports on-site inspections, crowdsourced microshops, web-based and recorded telephone shops, covert video shops, and audio shops.prismintelligence.com · 4 Oct 2026
- Mobile app
- Its iSecretShop mobile app is integrated with the platform, and evaluators can also enter shop data by computer.prismintelligence.com · 4 Oct 2026
- Evaluator network
- The maker says its network has nearly 1,000,000 registered evaluators.prismintelligence.com · 4 Oct 2026
- Forms and fraud checks
- The platform uses advanced form and question logic and fraud detection that monitors for suspicious patterns and checks image metadata.prismintelligence.com · 4 Oct 2026
- Reporting
- The dashboard provides data visualization, custom views and comparative filters, with hierarchical access controls and unlimited authorized users.prismintelligence.com · 4 Oct 2026
- Exports and integrations
- Reports can be exported on a schedule through API, FTP, sFTP, or email.prismintelligence.com · 4 Oct 2026
- Action workflows
- The Team Action Module can trigger an action plan when a field defect is found.prismintelligence.com · 4 Oct 2026
- Benchmarking
- PRISM includes industry benchmarking tools to compare a business with its competitive landscape.prismintelligence.com · 4 Oct 2026
- Security controls
- Hierarchical access controls let organizations restrict which users can collect or view data.prismintelligence.com · 4 Oct 2026
- Supported customers
- The maker identifies market research companies, mystery shopping providers, and businesses running internal measurement programs as intended users.prismintelligence.com · 4 Oct 2026
- Shop formats
- It supports recorded telephone shops, video shops, on-site inspections, crowdsourced microshops, web-based shops, and audio shops.prismintelligence.com · 4 Oct 2026
- Field data and fraud checks
- PRISM says its tools monitor activity for suspicious patterns and use image metadata and proprietary fraud algorithms to flag possible issues.prismintelligence.com · 4 Oct 2026
- Reporting and actions
- The dashboard provides custom views, comparative filters, reports, industry benchmarking, and a Team Action Module that can trigger action plans when field defects are found.prismintelligence.com · 4 Oct 2026
- Data exports
- Reports can be exported by API, FTP, sFTP, or email on a schedule.prismintelligence.com · 4 Oct 2026
- Panel and project features
- The system lists nearly 1,000,000 registered panelists and field agents, over 150 demographic data points, custom demographic points, varied question logic, and multi-language and currency support.prismintelligence.com · 4 Oct 2026
- Other data channels
- The reporting dashboard combines mystery shops with internal audits, competitive price audits, customer satisfaction surveys, opinion polling, and online reputation management.prismintelligence.com · 4 Oct 2026
- Access controls
- The dashboard describes hierarchical user access controls and unlimited user accounts with no per-user fees.prismintelligence.com · 4 Oct 2026
- Target users
- PRISM says its system is for market research companies, mystery shopping providers, and businesses running measurement programs internally.prismintelligence.com · 4 Oct 2026
- Program scale
- The maker says its platform accommodates programs ranging from small operators to multinational corporate initiatives.prismintelligence.com · 4 Oct 2026
- Provider limitation
- Prism says it is not a mystery shopping provider, though it can refer customers to providers among its clients.prismintelligence.com · 4 Oct 2026
- Support and services
- The maker lists project management, scheduling, editing, consultancy, software development, and social media management among its services.prismintelligence.com · 4 Oct 2026
- Contact
- The contact page lists the phone number (888) 206-2349.prismintelligence.com · 4 Oct 2026
Company
- Headquarters
- Spokane, Washington, United Statesprismintelligence.com · 28 Sept 2026
Best PRISM Mystery Shopping Platform alternatives
See all 12 All accessCh 01 Gigwalk Free planAndroidAPI Free to start7.5 All accessCh 02 Field Agent Free planAndroidAPI Free to start7.2 All accessCh 03 IntouchCheck Free trialAndroidiOS 7.0 All accessCh 04 Mystery Management AndroidiOS 7.0 All accessCh 06 InspectWrk (formerly Inspectly360) Free trialAndroidAPI from $29/mo6.9 All accessCh 07 Shopmetrics NEXT AndroidiOS 6.9
Where it ranks on Specifiction
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Sources
- prismintelligence.com/mystery-shopping· checked 4 Oct 2026
- prismintelligence.com/reporting· checked 4 Oct 2026
- prismintelligence.com/internal-corporate-audits· checked 4 Oct 2026
- prismintelligence.com· checked 4 Oct 2026
- prismintelligence.com/services· checked 4 Oct 2026
- prismintelligence.com/contact-us· checked 4 Oct 2026