Amply From $39/mo · Free plan 9.3 Visit 
Proceso
procesoapp.com
What it is
Proceso is an AI-powered retail operations platform for coordinating and tracking work across store locations. Mobile-first task and activity management supports store teams, while live dashboards show performance, pending tasks, and compliance. Tasks can collect images, signatures, and location data as completion evidence. Visual merchandising tools use image verification to check displays against brand standards. The platform describes AI agents for planogram validation, image recognition, policy routing, and compliance checks. Proceso runs on Android, iOS, and the web, and requires no new hardware according to its deployment information. It is built for multi-brand, FOFO, and COCO networks. The homepage displays integrations including Salesforce, SAP, Microsoft, Service, DocuSign, Dropbox, QuickBooks, and Freshworks. Core Ops targets brands digitizing basic repair, maintenance, and store operations; Ops Plus targets growing brands; Command Centre (AI) targets large enterprise retail. Executive dashboards, AI insights and queries, SSO, and RBAC are listed only for Command Centre (AI). Pricing is on request.
Spec sheet
- Purpose
- Proceso is an AI-powered retail operations platform for coordinating and tracking store-level work across outlets.Read 4 Oct 2026 · procesoapp.com
- Deployment
- The contact page says the platform requires no new hardware and is built for multi-brand, FOFO, and COCO networks.Read 4 Oct 2026 · procesoapp.com
- Integrations
- The homepage displays Salesforce, SAP, Microsoft, Service, DocuSign, Dropbox, QuickBooks, and Freshworks as integrations.Read 4 Oct 2026 · procesoapp.com
- Security
- The FAQ says Proceso uses multi-layer encryption for API protocols and role-based access controls, and complies with global data protection regulations.Read 4 Oct 2026 · procesoapp.com
- Support
- The plan comparison lists standard support for Core Ops, priority support for Ops Plus, and dedicated support for Command Center (AI).Read 4 Oct 2026 · procesoapp.com
- AI agents
- The site describes AI agents for planogram validation, image recognition, automated policy routing, and compliance checks.Read 4 Oct 2026 · procesoapp.com
- Dashboards
- Live dashboards show store performance, pending tasks, and compliance.Read 4 Oct 2026 · procesoapp.com
- Mobile-first operations
- The platform provides mobile-first task and activity management for store teams.Read 4 Oct 2026 · procesoapp.com
- Plan limits
- Executive dashboards, AI insights and queries, and enterprise controls such as SSO and RBAC are listed only for Command Center (AI).Read 4 Oct 2026 · procesoapp.com
- Proof of completion
- Tasks can capture images, signatures, and location data as evidence of completion.Read 4 Oct 2026 · procesoapp.com
- Target customers
- The pricing section describes Core Ops for brands digitizing basic R&M and store operations, Ops Plus for growing brands, and Command Centre (AI) for large enterprise retail.Read 4 Oct 2026 · procesoapp.com
- Visual merchandising
- Its visual merchandising tools use image-based verification to check whether displays match brand standards.Read 4 Oct 2026 · procesoapp.com
Plans and prices
Command Centre (AI) Priced on request Enterprise · unlimited users · dedicated onboarding and support Read 4 Oct 2026 · procesoapp.com
Core Ops Priced on request Pilot → multi-store · configurable users · standard onboarding and support Read 4 Oct 2026 · procesoapp.com
Ops Plus Priced on request 100–1,000+ stores · configurable users · priority onboarding and support Read 4 Oct 2026 · procesoapp.com
Strong points and limits
Strong points
- Mobile-first task management
- Image, signature, and location evidence
- Live performance and compliance dashboards
- AI agents for validation and routing
- No new hardware required
Limits
- Pricing is on request
- Advanced AI and enterprise controls require Command Centre
- Support level varies by plan
Who it suits
Proceso suits retail brands coordinating store-level tasks across multi-brand, FOFO, or COCO networks. Its plans address basic operations, growing brands, and large enterprises.
Verdict
Proceso brings task execution, visual checks, evidence capture, and compliance reporting into a retail operations platform. Plan scope and support differ by operating scale, with the most advanced controls reserved for Command Centre (AI).
Where Specifiction places it
- Retail Store Operations Software#22 of 287.0
