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SPECIFICTION
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Referra OS

referraos.com

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Spec score 6.8 #166 of 177 in Case Management Software

Spec sheet

Purpose
Referra OS is a connected platform for Medicaid waiver case management agencies.Read 12 Oct 2026 · referraos.com
Deployment
cloudRead 22 Sep 2026 · referraos.com
Free plan
NoRead 22 Sep 2026 · referraos.com
Security
The site says the platform runs on Salesforce infrastructure with role-based access, audit trails, and encryption.Read 12 Oct 2026 · referraos.com
Compliance
The platform tracks required items and deadlines, surfaces overdue or expiring work, and records timestamped actions in an audit trail.Read 12 Oct 2026 · referraos.com
Support
The pricing tiers list standard, priority, or dedicated onboarding and support, depending on tier.Read 12 Oct 2026 · referraos.com
Agency operations
The platform brings leadership, supervision, and care coordination onto one system.Read 12 Oct 2026 · referraos.com
Audit trail
YesRead 22 Sep 2026 · referraos.com
Availability
The site lists a 99.9% uptime SLA.Read 12 Oct 2026 · referraos.com
Client records
Client records bring together plans, services, providers, files, and history from intake through reassessment and transition.Read 12 Oct 2026 · referraos.com
Compliance claims
The site describes its infrastructure as SOC 2 Type II and FedRAMP-authorized, offers HIPAA-ready configurations, and says a BAA is available.Read 12 Oct 2026 · referraos.com
Data export
The agency owns its data, and records, files, and audit history can be exported in standard formats.Read 12 Oct 2026 · referraos.com
Product boundary
Referra OS handles agency operations and does not replace existing tools for clinical documentation, payroll, or state-required processes.Read 12 Oct 2026 · referraos.com
Provider coordination
A dedicated provider portal supports referrals, authorizations, and coordination with case managers.Read 12 Oct 2026 · referraos.com
Provider fees
Provider access is included in the platform model with no separate provider license required.Read 12 Oct 2026 · referraos.com
Reporting dashboards
YesRead 22 Sep 2026 · referraos.com
Workflows
Its listed capability areas include case manager workflows, documentation and files, billing workflows, compliance tracking, and referrals and provider coordination.Read 12 Oct 2026 · referraos.com

Plans and prices

Enterprise Priced on request Annual contracts Up to 2,500+ clients · Up to 75+ agency users · Full platform access · Provider portal included · Dedicated onboarding & support Read 12 Oct 2026 · referraos.com
Growth Priced on request Annual contracts Up to 1,000 clients · Up to 40 agency users · Full platform access · Provider portal included · Priority onboarding & support Read 12 Oct 2026 · referraos.com
Starter Priced on request Annual contracts Up to 200 clients · Up to 10 agency users · Full platform access · Provider portal included · Standard onboarding & support Read 12 Oct 2026 · referraos.com

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